JAZ Lamaya Resort

Recent Reviews: 5765

• User:Lenka J

  Trip type: Family

  All was perfect

  01 Jun 2026

  the animators prepared a program for both younger and older adults, and their good mood was contagious. The sea was full of turtles and fish. The accommodation was beautiful, everything was clean, the food was perfect, everyone could choose and you could also taste local dishes, especially the pancakes that Hanna prepared fresh from the oven every day, they were luxurious, it was impossible to resist them. Front office Team, Guest Services / Front Office at JAZ Lamaya Resort, responded to this review Dear Lenka J,Thank you for sharing such enthusiastic feedback about your stay with us. We are delighted that our entertainment team’s energy and diverse program added to your enjoyment.It is wonderful to hear that you appreciated the beautiful, clean accommodations and the vibrant marine life nearby. We are also pleased that our dining options, including local specialties, met your expectations.Your kind words about the freshly prepared pancakes will be shared with our culinary team, as recognition like this inspires us. Providing memorable experiences for guests of all ages is central to our service philosophy.We appreciate your recommendation and look forward to welcoming you back for another excellent visit.Best regards,Kind regards,JAZ Lamaya Resort Management

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• User:Józef G

  Trip type: Couples

  After my 20 visits in Egypt in different hotels, the JAZ LAMAYA is, in my opinion, just after Steingenberger level.

  28 May 2026

  Perfect location with a good ability for swimming. Very friendly atmosphere with helpful staff. The room which we occupied was just what we needed and with a nice view. It was handled professionally as well as whole hotel's area was kept really very clean.A good surprise for me was no noises from nearby airport.Summarizing for us a very good stay resting during 14 days.The only strange think was that we were forced by Coral Travel to pay ca. 150$ for aqua park which was outside the hotel and of course we didn't use it also because our age. Front office Team, Guest Services / Front Office at JAZ Lamaya Resort, responded to this review Dear Józef G,Thank you for sharing such thoughtful feedback about your recent 14-day stay with us. We are delighted that our location, swimming access, and the peaceful environment contributed to a relaxing visit.It is wonderful to hear that our team’s hospitality, the room comfort and view, and the overall cleanliness met your expectations. Your recognition reinforces our commitment to providing a welcoming atmosphere and well-kept facilities.We are sorry to learn about the concern you mentioned regarding an external arrangement. We strive to ensure that each guest enjoys a seamless experience aligned with our service standards.We appreciate your recommendation and hope to have the pleasure of welcoming you back for another restful stay.Best regards,Kind regards,JAZ Lamaya Resort Management

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• User:402beb

  Trip type: Family

  Very happy and as expected

  08 May 2026

  Our stay at Lamaya Resort Marsa Alam by Jaz Group was honestly one of the best resort experiences we have ever had, and we travel a lot as a family from the United States. From the moment we arrived until the day we left, every single staff member made us feel welcomed, respected, safe, and truly at home.First, I want to personally thank the amazing reception team. Mr. Mohamed Harb, the Reception Manager, was incredibly professional, kind, and extremely helpful throughout our stay. Mr. Nader, the Reservation Manager, also went above and beyond to make sure everything was perfect for us. Special thanks as well to Keroless and Elsam at the reception desk — they were always smiling, friendly, patient, and ready to help with anything we needed. The level of hospitality and professionalism from this team was exceptional and truly deserves recognition.The room we received was absolutely amazing and honestly much better than our original booking expectations. It was clean, comfortable, spacious, and made our family vacation even more enjoyable.A very special thank you goes to Mr. Ibrahim, the Restaurant Manager. He was one of the kindest and most professional people we met during our stay. What touched us the most was how he treated our one-and-a-half-year-old child with genuine care and love, almost like his own child. As parents traveling with a toddler, that level of kindness means everything to us and made our vacation so much easier and more relaxing.The restaurant staff, beach bar staff, pool bar staff, and lobby bar staff were all incredibly friendly, respectful, and hardworking. Every single person greeted guests with a smile and treated everyone with warmth and kindness. You can really feel that the hotel management created a culture of hospitality and respect.I also want to send my sincere gratitude to the kitchen team. Huge thanks to Executive Chef Mr. Hosny, Chef Mr. Antier, and Chef Mr. Hassan. They were extremely professional, talented, and genuinely cared about food quality. The meals were delicious, fresh, healthy, and had a great international variety. Honestly, some of the dishes were restaurant-quality fine dining, especially the Alfredo pasta, which was outstanding.As a US citizen traveling with family during difficult times globally, feeling safe and comfortable is extremely important to us. At Lamaya Resort, we truly felt safe, relaxed, happy, and welcomed every single day. This resort genuinely felt like our second home.Thank you again to the entire Lamaya Resort and Jaz Group team for creating such a beautiful experience for our family. We will definitely be coming back again, and we are already looking forward to seeing all of you soon. Front office Team, Guest Services / Front Office at JAZ Lamaya Resort, responded to this review Dear Mr Bishoy , Thank you for sharing such a thoughtful review of your family’s stay. We are delighted to know your experience felt welcoming, comfortable, and truly at home from arrival to departure.Our team is thrilled by your kind recognition of the reception and restaurant colleagues for their professionalism and warmth. It is especially rewarding to hear that your child was shown such genuine care, as creating a family-friendly atmosphere is central to our service philosophy.We are pleased the room exceeded expectations and contributed to a relaxing visit. Your compliments for our culinary team and the variety and quality of the meals are greatly appreciated, and we are glad the dishes made a memorable impression.Knowing that you felt safe, respected, and well cared for means a great deal to us. Your words affirm our commitment to heartfelt hospitality and a consistently high standard of service.We are grateful for your recommendation and look forward to welcoming you and your family back for another exceptional stay.Best regards,Kind regards,JAZ Lamaya Resort Management

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• User:francescoaN7118CI

  Trip type: Family

  A place to where we always want to come back.

  05 May 2026

  Since seven years, we have been enjoying the Jaz Lamaya Resort every year! When the day to depart arrives, you already plan to come back. In particular, that is also a place for children, who are so happy they would like to remain there all the year. Finally I have to remind that wonderful places, like Luxor, Karnak, Valley of Kings, Valley of Queens, Hatshepsut temple, and may other ancien egyptian monuments, are not too far from the resort. Definetely the Jaz Lamaya Resort is a beautiful and lovely place not to miss. Front office Team, Guest Services / Front Office at JAZ Lamaya Resort, responded to this review Dear francescoaN7118CI,Thank you for your loyal support over the years and for sharing such warm reflections on your stays with us. We are delighted to know that your family looks forward to returning and that our resort continues to be a joyful place for children.It is wonderful to hear that our location enhances your visits, with memorable cultural landmarks within reach. Your kind words affirm our commitment to creating a welcoming environment where lasting memories are made.We are grateful for your recommendation and look forward to welcoming you back for many more enjoyable stays.Best regards,Kind regards,JAZ Lamaya Resort Management

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• User:Hossam Y

  Trip type: Business

  Excellent

  04 May 2026

  Very Good Experience especially the food is excellent Front office Team, Guest Services / Front Office at JAZ Lamaya Resort, responded to this review Dear Hossam Y,Thank you for sharing such encouraging feedback. We are delighted to hear that you had a very good stay and that the food stood out as excellent.Our culinary team takes great pride in delivering memorable dining experiences, and your recognition reinforces our commitment to quality and hospitality. We appreciate your support and look forward to welcoming you back for another enjoyable visit.Best regards,Kind regards,JAZ Lamaya Resort Management

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