Aurora Oriental Resort Sharm El Sheikh

Recent Reviews: 7174

• User:Krzysztof M

  Trip type: Couples

  Opinion

  05 Jun 2026

  Mohamet cleaned our room 359 beautifully, he is very nice, smiling, helpful, he always beautifully dresses our room !!! ❤️❤️ Guest Relation, Other at Aurora Oriental Resort Sharm El Sheikh, responded to this review Dear Our Valued Guest,Thank you very much for your wonderful review and for sharing your experience with us.We are delighted to hear that Mohamed took such great care of Room 359 and contributed to making your stay enjoyable. Your kind words about his friendliness, helpfulness, positive attitude, and the beautiful room decorations mean a lot to us.We will be sure to pass on your compliments to Mohamed. He will be very happy to know that his efforts helped create special memories during your holiday.Thank you once again for your lovely feedback. We look forward to welcoming you back to Aurora Oriental Resort for another memorable stay.Best regards,Aya AlsabaaGuest Relations TeamAurora Oriental Resort – Sharm El Sheikh.

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• User:Rulla E

  Trip type: Family

  Worse resort experience in my life

  04 Jun 2026

  This hotel did not just have “issues” — it failed at the most basic standards of hospitality, hygiene, and customer care.We lost hours of our vacation because the hotel and Booking.com could not even properly process a reservation. Then we lost even more time dealing with yellow shower water that management acknowledged but never fixed.Three rooms. Same issue.What made the experience worse was not the mistake itself, but the complete indifference shown by management. Complaints were dismissed, concerns were ignored, and no accountability was taken despite clear evidence.A guest should not have to beg for clean water in a hotel.I will be uploading the photos/videos documenting the condition of the water and the delays because future guests deserve transparency before spending their money here. Guest Relation, Other at Aurora Oriental Resort Sharm El Sheikh, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations and that you felt dissatisfied with your stay.Please allow us to clarify that guest comfort, safety, and hygiene are always our highest priorities. Any report regarding water quality or room-related issues is taken very seriously and is immediately investigated by our technical and maintenance teams in order to ensure proper standards are maintained.We regret that you felt your concerns were not handled to your satisfaction during your stay. This is certainly not the experience we aim to provide, and your comments have been shared with the relevant departments for urgent review and follow-up.We appreciate your feedback, as it helps us identify areas where we can improve our service and guest experience. Should you be willing to share further details, we would be happy to investigate your case more thoroughly.We sincerely hope you might consider giving us another opportunity in the future to restore your confidence in our resort.Best regards,Greta PonticelliGuest Relations TeamAurora Oriental Resort – Sharm El Sheikh.

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• User:Yousif M

  Trip type: Friends getaway

  Best hotel

  04 Jun 2026

  I had a very good stay at Aurora Oriental Resort. Everything was good, the staff were friendly, and the service was excellent. Special thanks to Mohamed from housekeeping for his great work and kindness. My room number was 355. I really enjoyed my stay and would recommend this hotel. Guest Relation, Other at Aurora Oriental Resort Sharm El Sheikh, responded to this review Dear Guest,Thank you very much for your wonderful review and for sharing your experience at Aurora Oriental Resort.We are delighted to know that you enjoyed our location, beach, food variety, and the friendly service provided by our team. It is especially rewarding to hear that you found the atmosphere welcoming and that our staff contributed positively to your holiday experience.We sincerely appreciate your kind words about our animation team and are pleased that you enjoyed the daily activities and relaxed atmosphere around the beach and pool areas.A special thank you for recognizing Nawal from the Kids Club. We will be delighted to share your compliments with her. She will be very happy to know that her kindness and care made such a positive impression on your family.We would also like to thank you for mentioning Mohamed from the beach team, as well as Abanoub and Milad from our bars. Your appreciation of their excellent service and hospitality means a great deal to us, and we will be sure to pass along your kind words.Thank you once again for your lovely feedback. We are thrilled that you had such an enjoyable stay and look forward to welcoming you back to Aurora Oriental Resort in the near future.Best regards,Greta PonticelliGuest Relations TeamAurora Oriental Resort – Sharm El Sheikh.

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• User:AhmedNabil10

  Trip type: Family

  Amazing

  03 Jun 2026

  Aurora Sharm is one of the best hotels in Sharm El Sheikh. The location is excellent, and the beach is very suitable for swimming from inside the marina area. It is also a good place for snorkeling, although I recommend buying or bringing sea shoes for extra comfort.The food was good and varied, with plenty of options throughout the stay. The restaurant staff and all hotel employees were friendly, welcoming, and always willing to help.There are entertainment activities during the day. They are not very intensive, but there are still activities available, and the animation team is present on the beach and around the swimming pool to chat with guests and create a pleasant atmosphere.The hotel also has a tennis court and a kids' club supervised by a very kind and lovely girl named Nawal. She was wonderful with the children and deserves special thanks.I would also like to thank Mohamed from the beach cleaning team, as well as Abanoub and Milad from the bars for their excellent service and kindness throughout our stay.Overall, we had a very enjoyable experience and would be happy to return again. Guest Relation, Other at Aurora Oriental Resort Sharm El Sheikh, responded to this review Dear Guest,Thank you very much for your wonderful review and for sharing your experience at Aurora Oriental Resort.We are delighted to know that you enjoyed our location, beach, food variety, and the friendly service provided by our team. It is especially rewarding to hear that you found the atmosphere welcoming and that our staff contributed positively to your holiday experience.We sincerely appreciate your kind words about our animation team and are pleased that you enjoyed the daily activities and relaxed atmosphere around the beach and pool areas.A special thank you for recognizing Nawal from the Kids Club. We will be delighted to share your compliments with her. She will be very happy to know that her kindness and care made such a positive impression on your family.We would also like to thank you for mentioning Mohamed from the beach team, as well as Abanoub and Milad from our bars. Your appreciation of their excellent service and hospitality means a great deal to us, and we will be sure to pass along your kind words.Thank you once again for your lovely feedback. We are thrilled that you had such an enjoyable stay and look forward to welcoming you back to Aurora Oriental Resort in the near future.Best regards,Greta PonticelliGuest Relations TeamAurora Oriental Resort – Sharm El Sheikh.

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• User:AdrienneH271

  Trip type: Solo travel

  Welcoming and super friendly

  02 Jun 2026

  This hotel is amazing. As a solo traveller I have never felt more welcome anywhere I have visited. The food is very nice and always something for the picky eaters.The staff at the pools are always friendly and polite (a special mention to Sammie), no one makes a pillow out of a towel like he does.I have been here a total of 3 times ...so far. I will definitely return in the future. Guest Relation, Other at Aurora Oriental Resort Sharm El Sheikh, responded to this review Dear Guest,Thank you very much for your wonderful review and for your continued loyalty to Aurora Oriental Resort. We are truly honored that you have chosen to stay with us three times and that you continue to feel so welcome during each visit.It is especially rewarding to hear that, as a solo traveler, you felt comfortable and at home with us. We are delighted that you enjoyed the food variety and the friendly service provided by our team.A special thank you for recognizing Sammie. We will be delighted to share your kind words with him. We are sure he will be happy to know that his creativity and attention to guests made such a positive impression on your stay.Thank you once again for your support and recommendation. We look forward to welcoming you back for your fourth visit and many more memorable holidays in the future.Best regards,Aya AlsabaaGuest Relations TeamAurora Oriental Resort – Sharm El Sheikh.

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