Four Seasons Resort Sharm El Sheikh

Recent Reviews: 2610

• User:231minaa

  Trip type: Business

  Five-Star Resort, One-Star Corporate Experience

  31 May 2026

  My experience with Four Seasons Resort Sharm El Sheikh as a corporate client was deeply disappointing and has significantly affected my trust in the property's commercial and financial management.To be fair, the operational teams on-site were professional, supportive, and committed throughout our conference. The event operations staff worked hard to accommodate our requirements, and the service delivered during the event itself met the standards expected from a luxury hospitality brand.Unfortunately, my experience with the Sales and Finance departments was the exact opposite.Over an extended period, I faced repeated difficulties obtaining a clear, accurate, and final invoice reflecting only the services and items actually received and utilized. Multiple charges were disputed, and several invoices included items that did not belong to our account. Rather than receiving transparent clarification and prompt resolution, many of our concerns were ignored, delayed, or dismissed.What was most concerning was the apparent unwillingness to adhere to the contractual terms as agreed. Instead of applying the contract consistently, there appeared to be selective interpretation of clauses whenever financial disputes arose. As a corporate client managing a major event, I expected professionalism, transparency, and accountability. Instead, I found myself repeatedly defending legitimate concerns and requesting basic documentation that should have been readily available.The overall impression left by the Sales and Finance teams was one of inconsistency, poor communication, and a lack of respect for contractual obligations. At times, raising valid concerns seemed to result in being treated as a problem rather than as a valued client seeking clarification.For individual leisure travelers, the resort may provide an excellent experience. However, based on my experience as a corporate customer, I cannot recommend Four Seasons Resort Sharm El Sheikh for conferences, corporate events, or large-scale business engagements where accurate billing, contractual compliance, and financial transparency are essential.Luxury hospitality is not only measured by beautiful facilities and excellent service on the ground; it is also measured by integrity, transparency, and professionalism when handling clients' contracts and financial matters. Unfortunately, this was where my experience fell far below expectations.

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• User:Maryam M

  Trip type: Solo travel

  Tennis session in fourseasons

  30 May 2026

  I had a fantastic tennis session with Mohamed at Four Seasons. He is an excellent coach who explains techniques in a simple and memorable way, making them easy to understand and apply immediately on court.I left the session feeling motivated, confident, and genuinely happy with the progress I made in just one lesson. His teaching style is professional, encouraging, and highly effective.I’m sure this won’t be my last session with him, and I would highly recommend him to anyone looking to improve their tennis while enjoying the learning process. Sherif Youssef, Marketing at Four Seasons Resort Sharm El Sheikh, responded to this review Dear 472maryamm,Thank you for taking the time to share your experience following your recent tennis session at Four Seasons Resort Sharm El Sheikh.I am delighted to hear that you had such a fantastic session and that Mohamed was able to make a positive impact on your game in such a short time. It is especially rewarding to know that you left feeling motivated, confident, and happy with your progress.Mohamed takes great pride in his coaching, and your recognition of his clear, encouraging, and professional teaching style is truly appreciated. I will personally ensure that your kind words are shared with him, as I know they will mean a great deal to him and serve as strong motivation to continue delivering exceptional experiences on court.We are very pleased that you enjoyed your time with us, and we look forward to welcoming you back for many more sessions in the future.Warm regards,Kai WinklerGeneral ManagerFour Seasons Resort Sharm El Sheikh

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• User:khaled G

  Trip type: Family

  Truly special place

  27 May 2026

  The service in this resort is outstanding. From the front gate to the beach and everything in between, the staff has been unbelievably friendly and caring. Dinner at Frontoio's was splendid, both service and food-wise. I'd like to take the time to thank the staff over there. Yousef, the incredible waiter who was helpful in every way that matters, Toba, the one-of-a-kind chef who was very sweet and made us the best dessert we have ever had, and Gerges, who was very thoughtful and provided us with the recipe for the dessert we loved. All of them together really made this a unique and unforgettable experience. And of course, thank you to all the staff at the very seasons, not a moment went by where I wasn't satisfied. Thank you all. Sherif Youssef, Marketing at Four Seasons Resort Sharm El Sheikh, responded to this review Dear Khaled,Thank you for taking the time to share such a wonderful review of your recent stay with us at Four Seasons Resort Sharm El Sheikh.It brings me great joy to read that your experience was so memorable and that the genuine care and hospitality of our team left such a positive impression. Creating exceptional moments for our guests is at the heart of everything we do, and your kind words are a tremendous source of motivation for all of us.I am especially delighted to hear about your experience at Il Frantoio. Your recognition of Yousef, Chef Toba, and Gerges is truly appreciated. They are passionate individuals who take great pride in creating unforgettable dining experiences, and I will personally ensure that your compliments are shared with them. I am particularly pleased that the dessert became such a highlight of your visit—and that our team was able to send you home with the recipe as a lasting memory of your time with us.On behalf of our entire team, thank you for your generous comments and for choosing to stay with us. It was our pleasure to welcome you, and we look forward to creating many more special memories for you on your next visit to Sharm El Sheikh.Warm regards,Kai WinklerGeneral ManagerFour Seasons Resort Sharm El Sheikh

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• User:Explore44999424178

  Trip type: Family

  Fabulous visit!

  19 May 2026

  The property is beautiful, the staff is super attentive and friendly, and the food great.After visiting Cairo and Luxor, this was a great place to relax, and to enjoy both great views and the inviting Red Sea.Thanks for the great family visit! Sherif Youssef, Marketing at Four Seasons Resort Sharm El Sheikh, responded to this review Dear Explore,Thank you for choosing the Four Seasons Resort Sharm El Sheikh for your family getaway and for taking the time to share such a lovely review.I am delighted to hear that after exploring the rich history of Cairo and Luxor, our resort provided the perfect peaceful setting for your family to unwind. It is wonderful to know that you enjoyed our beautiful property, the attentive service from our team, our culinary offerings, and the stunning views of the Red Sea.We are incredibly grateful for your kind words and look forward to the pleasure of welcoming you and your family back for another fabulous visit in the future.Warm regards,Kai WinklerGeneral ManagerFour Seasons Resort Sharm El Sheikh

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• User:Sibelcay

  Trip type: Solo travel

  More than a Dream

  17 May 2026

  My room in Sharm El Sheikh felt like an absolute dream — truly one of the most beautiful rooms I have stayed in. The location was also perfect, within walking distance of Soho Square, a lively and vibrant area filled with restaurants, shopping, entertainment, and wonderful energy in the evenings. Throughout my stay, I felt extremely safe and comfortable.The diving center at the Four Seasons provided outstanding service, and I had a fantastic scuba diving experience with a highly professional and attentive team.I stayed at 3109, close to SoHo and overlooking the swimming pool. The service was in impeccable and also the room was super luxury. Sherif Youssef, Marketing at Four Seasons Resort Sharm El Sheikh, responded to this review Dear Sibelcay,Thank you so much for sharing such a beautiful review of your stay with us! I am absolutely thrilled to hear that your room felt like an absolute dream and stood out as one of the finest accommodations you have experienced.It is wonderful to know that our close proximity to Soho Square added a vibrant dimension to your evenings, and that you felt entirely safe, comfortable, and well looked after throughout your time with us. I am also incredibly proud of our diving center team for delivering an outstanding, highly professional scuba experience—our house reef truly is a treasure, and I am glad they helped you explore it safely and memorably.Your compliments regarding the impeccable service and luxury of room 3109 will be shared with our housekeeping and guest relations teams. We look forward to welcoming you back for another dream-like holiday in Sharm El Sheikh!Warm regards,Kai WinklerGeneral ManagerFour Seasons Resort Sharm El Sheikh

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