Novotel Sharm el Sheikh

Recent Reviews: 5566

• User:Resort19085253479

  Trip type: Couples

  Nice stay for my honey moon

  03 Jun 2026

  Hotel was so good big thanks to Artem and his colleague who take my call before I reach the hotel but unfortunately I forgot his name but I still remember when we got nice chat and he cut the new room keyWhat I really like here is the people and services specially Sarah ,Ehab ,Mohamed ,Reda and chief Fatahalla from Liwa restaurant All House keeping team and Ahmed the Barman from beach No 4Only few things to be add to enhance guest experience TV needs to be modern and wardrobe Shehab El Din , General Manager at Movenpick Resort Sharm El Sheikh, responded to this review Dear Resort19085253479,Thank you for your wonderful review and for choosing us for your honeymoon stay! We are delighted to hear that you had such a great experience and that our team helped make your visit memorable.A special thank you for mentioning Artem and his colleague, as well as Sarah, Ehab, Mohamed, Reda, Chef Fatahalla from Liwa Restaurant, the housekeeping team, and Ahmed the beach bar staff. We will proudly share your kind words with everyone—they will be very happy to know they made a positive impact on your stay.We also appreciate your constructive feedback regarding the TV and wardrobe. Your comments are valuable and will be taken into consideration as we continue improving our guest experience.We hope to have the pleasure of welcoming you back again in the future!

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• User:Rami I

  Trip type: Couples

  Amazing resort with poor food and boring shows

  02 Jun 2026

  As usual traveler, here are my fair comments, 1- Front office is very friendly and professional and accommodate our arrival in very short notice and upgraded us due to our anniversary. 2- Resort interior design and location are fantastic for photographers and photography. 3- breakfast is amazing and pastry is awesome 4- resort has 4 beaches, 2 of them are very good for snorkeling and sightseeing especially beach no.4. Rich with corals and colorful fishes for snorkelers and divers as myself 5- Resort pools are clean and well-guarded. 6- Resort is big and good for walking and JoggingNegatives:1- Extra Charging concept even for all inclusive accommodation. The resort has multiple restaurants but only one is included for all inclusive and all others are for extra charging. 2- unlike breakfast and surprisingly the food for lunch and dinner are very poor in quality and not tasty and variety is limited. We could spot hair in multiple dishes. 3- Whenever you done with plate and seek a refill , some chefs acting weird and mentioning a certain quota is assigned to each guest!! 4- entertainment in resorts are very poor and evening Shows/ entertainment in the resort are very boring and not amusing at all and repeated. We couldn’t stand more than one show and decided to stay out of the hotel at evening for the rest of our vacation. 5- the location of evening show is poorly kept and not clean 6- the animation game is very poor and not lot of activities are offered to guests. You can barely see volleyball game or pool show or activities. Mainly Yoga. 7- Booking reviews doesn’t reflect the reality!you are being pushed to leave a good review on booking for the rating so most of reviews are not accurate. Reviews should be non biased and fair. 8- Service on beach and the pool are fair. It could be much better. Shehab El Din , General Manager at Movenpick Resort Sharm El Sheikh, responded to this review Dear Rami I, Thank you for taking the time to share such detailed feedback about your stay. We are pleased to learn that you enjoyed our friendly and professional Front Office team, the anniversary upgrade, the resort's architecture and location, our breakfast offerings, snorkeling beaches, clean pools, and the spacious grounds.At the same time, we are sorry that several aspects of your experience did not meet your expectations. Your comments regarding the dining experience, cleanliness concerns, entertainment program, animation activities, beach and pool service, and the all-inclusive concept have been carefully noted and will be shared with the relevant departments for review and improvement.We especially appreciate your candid feedback, as it helps us identify areas where we can enhance the guest experience. While we regret that some elements of your stay fell short, we are grateful for your recognition of our team's efforts and the natural beauty of the resort.We hope to have the opportunity to welcome you again in the future and provide a more enjoyable and memorable experience.

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• User:Melissa R

  Trip type: Family

  Stay away from this hotel

  27 May 2026

  We are soon checking out and I wanted to leave a message about some of the unsatisfactory things that occurred during our holiday. First of all, I found the Scorpion Dive center team to be very pushy and the day trips to be of very low quality for the price. Yesterday we attempted to go to Dahab and the colored canyon but ended up taking a taxi at our own expense back to the hotel. First of all, the van that we were placed in was overcrowded and smelled so strongly of gasoline that it made me and my daughter sick. The air conditioner was barely working and we were in a tight space with about 15 other people. We had to drive around for an hour picking up other passengers and waiting for them to arrive in a timely manner. Also, they took us to a very dirty rest stop and a very dirty restaurant with people begging everywhere. If I am paying $180 for my daughter and I to take a day trip, I expect the caliber of the trip to be much better. We couldn't even use the bathrooms without someone asking for money. This is terrible, especially considering we drove past some very clean-looking gas stations that had free toilets. I wasn't offered a refund for this horrible trip. And when I canceled our parasailing trip because I did not want to deal with the Scorpion people again, I was shorted five dollars of the amount that I had originally paid. They claimed it was because of "transfer fees". Also, the beds were very uncomfortable with mattresses that sink in the middle. For a five star hotel, this was a two star experience. While most people seem friendly, all in all, I would not choose this hotel again. Shehab El Din , General Manager at Movenpick Resort Sharm El Sheikh, responded to this review Dear H2516XSmelissar,Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your holiday experience did not meet your expectations.We understand your concerns regarding the excursion and the services provided by Scorpion Dive Center. During your stay, both the Scorpion Manager and the Hotel Manager met with you personally to discuss the situation and address your concerns. As a gesture of goodwill, a 50% discount was offered on the Scorpion services.While we always strive to find fair solutions and assist our guests whenever possible, we are saddened to learn that despite these efforts, we were unable to restore your confidence and leave you with a more positive impression of your stay.Your comments regarding transportation, excursion arrangements, and room comfort have been noted and shared with the relevant teams for review.We appreciate your feedback and wish you and your daughter safe travels home.Kind regards,

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• User:Mohamed A

  Trip type: Couples

  The best experience ever

  23 May 2026

  outstanding Experience!the Front Office team truly made my stay exceptional from start to finish. From the moment I arrived, I was greeted with warm smiles by reception staff, genuine hospitality, and a very professional attitude. The check-in process was smooth, efficient, and welcoming, making me feel immediately comfortable after my journey. The reception staff demonstrated excellent communication skills, attention to detail, and a sincere willingness to help. Every question I had was answered clearly and patiently by all reception team , and special requests were handled promptly and with great care. Their knowledge of the hotel and local area was impressive, and their recommendations were extremely helpful. What stood out the most was their positive attitude and personalized service. The front office went above and beyond to ensure my stay was pleasant, showing true dedication to guest satisfaction. Even during busy times, they remained calm, courteous, and highly organized. The Front Office department is a true asset to this hotel. Their professionalism, friendliness, and commitment to excellence reflect the highest standards of hospitality. I sincerely appreciate their efforts and would happily return, knowing I’ll be welcomed by such an amazing team Shehab El Din , General Manager at Movenpick Resort Sharm El Sheikh, responded to this review Dear mohamedaE8536IY, Thank you so much for your outstanding review and for sharing such detailed feedback about your experience with our Front Office team. We are truly honored by your kind words and delighted to hear that your stay was exceptional from start to finish.It is wonderful to know that our reception team made you feel warmly welcomed from the moment you arrived and that the check-in process was smooth, efficient, and comfortable. Your recognition of their professionalism, communication skills, attention to detail, and willingness to assist means a great deal to us.We are especially pleased that the team’s personalized service, positive attitude, and dedication to guest satisfaction helped make your stay so memorable. Creating a welcoming and caring atmosphere for our guests is always our priority, and your feedback is a true reflection of the passion our team puts into their work every day.Your appreciation will certainly be shared with the entire Front Office department, who will be proud to know they made such a positive impact on your stay. Thank you once again for your trust and recommendation. We look forward to welcoming you back again soon for another unforgettable experience!

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• User:Dave C

  Trip type: Couples

  Movinpic your pockets

  20 May 2026

  I will start with the lovly bars 2 of them great veiws only 2 bars to enjoy you have to pay even if all inclusive and not open during the day .3rd bar near pool no drinks untill 12 unless you pay food at pool bar you pay even all inclusive .The staff was lovely had issues with a drunk who was causing lots trouble management did nothing said they dont get involved 🤔 same guy brought young man in to see his daughter from a cairo trip he went on. And he threatened to stab bar man who the alcoholic from Coventry who told every person he met she was a virgin also strange behaviour management did nothing he even said to management lol.After that I wouldn't advise anyone on going it is very misold hotel Shehab El Din , General Manager at Movenpick Resort Sharm El Sheikh, responded to this review Dear Dave C, Thank you for taking the time to share your feedback.We are pleased to hear that you enjoyed the views from our bars and found our staff to be lovely and welcoming. However, we are sorry to learn that other aspects of your stay left you disappointed.We regret that there may have been confusion regarding the all-inclusive package and the operating hours of certain outlets. The inclusions and timings are communicated to guests upon arrival, but we understand that expectations can differ.We are also concerned by your comments regarding the behavior of another guest. The comfort and safety of our guests are extremely important to us, and we take reports of inappropriate behavior seriously. Your feedback has been shared with the management team for review.Thank you for bringing these matters to our attention. We are sorry that your experience did not reflect the positive holiday you had hoped for.Kind regards,

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