Pickalbatros Royal Moderna Resort

Recent Reviews: 10543

• User:Cihan D

  Trip type: Family

  Thank You for an Unforgettable Holiday at Pickalbatros Royal Moderna

  06 Jun 2026

  We had a wonderful family holiday at Pickalbatros Royal Moderna in Sharm El Sheikh. The cleanliness of the hotel, the quality and variety of the food, the pools, the aquapark, and the beach facilities all exceeded our expectations. Despite being a very large resort, everything was well organized and professionally managed.I would especially like to thank a few members of the staff who made our stay even more enjoyable. Anastasia approached us by the pool when we were having trouble connecting to the Wi-Fi and quickly solved the problem. Her kindness, professionalism, and willingness to help were greatly appreciated.Ahmed at the reception was outstanding from the moment we arrived until the day we left. He welcomed us warmly, assisted us whenever needed, and made sure our departure was just as pleasant as our arrival.Special thanks also go to Chef Karem Hatem from the Oriental Restaurant. His delicious food, warm smile, and friendly presentation made every meal a pleasure.Nader Badawy, one of the waiters, provided exceptional service throughout our stay. Every time we had a meal, he took great care of us and always made sure everything was perfect.In fact, every member of the staff we met was friendly, welcoming, and genuinely eager to help. They made us feel at home rather than simply being hotel guests.We highly recommend this hotel, especially for families with children. If we return to Sharm El Sheikh in the future, Pickalbatros Royal Moderna will definitely be our first choice.Thank you to the entire team for making our holiday so memorable. Royal Albatros Moderna GrM, Owner at Pickalbatros Hotels & Resorts, responded to this review Dear M. Cihan,Greetings from sunny Royal Albatros Moderna – Sharm El Sheikh!Thank you for your wonderful review! We are delighted that you and your family had such a memorable stay and enjoyed our facilities, food, and service. Your kind words mean a lot to our team. We look forward to welcoming you and your family back again in the future! Best Regards,Royal Albatros Moderna team

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• User:Sadie v

  Trip type: Friends getaway

  Really nice

  05 Jun 2026

  I really enjoyed it, the reef is really pretty! We also really enjoy the shows every night and the children love the mini disco, it’s nice that there’s alot of pools so it’s not over crowded, the staff all are amazing and the animation team really tries their best. The cleaning staff really made my days with the towel animals! We got sick at day 2 of our stay and the manager instantly got called and then he called doctors for us right away, everyone is very nice and polite. I really enjoyed my stay here! Royal Albatros Moderna GrM, Owner at Pickalbatros Hotels & Resorts, responded to this review Dear M. Sadie,Greetings from sunny Royal Albatros Moderna – Sharm El Sheikh!Thank you so much for your kind review. We are thrilled to hear that you enjoyed your stay with us. It is wonderful to know that our staff and animation team made such a positive impression. We look forward to welcoming you back soon! Best Regards,Royal Albatros Moderna team

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• User:henryjc13

  Trip type: Family

  Good infrastructure let down badly by execution

  28 May 2026

  Overall, there were some genuinely positive parts of the holiday. The staff were helpful when we raised issues, although the service felt more reactive than proactive. The pools and hotel facilities were excellent, and the all-inclusive food was perfectly fine. We certainly did not go hungry. The drinks were below average, but acceptable in the context of an all-inclusive hotel.The transfer from the airport to the hotel, and back again, was easy and well organised. The easyHoliday staff at pick-up and drop-off were also helpful, which made the travel side of the trip straightforward.Unfortunately, there were several significant negatives which affected the overall experience.The biggest issue was the handling of an egg allergy. Food was not clearly labelled, and waiters gave incorrect information, which resulted in illness twice. For a hotel catering to families and international guests, this was very concerning and made eating feel stressful rather than relaxing.Our room was also a long way from the main pool area, which made daily trips back and forth inconvenient, especially with children. We were also disappointed to discover that the waterslides required children to be 130cm tall, but this was not made clear at the time of booking, despite the holiday being advertised as suitable for families with young children.Another major downside was the constant selling around the pool. We were repeatedly approached by people trying to sell massages, scuba trips, beauty treatments, safaris and other services, all apparently connected to the hotel. On the first day alone, I was approached three times before even finding a sunlounger. By Day 3, I had been interrupted more than 40 times. Even after saying “no”, some sellers continued to push. We eventually had to get a “Do not disturb” sign simply to be left alone, although even then a few people still tried.There were also issues with other guests. Some children were left largely unsupervised by their parents and were disruptive, aggressive and rude. This, combined with very loud guests allowing children to scream and bang doors at 2am, made the hotel feel far less relaxing than expected.Finally, the beds were extremely uncomfortable, which affected our sleep throughout the stay.In summary, the hotel has strong facilities, good pools and a convenient transfer experience, but the allergy handling, constant selling, poor sleep quality and lack of guest control made the holiday far more stressful than it should have been. Royal Albatros Moderna GrM, Owner at Pickalbatros Hotels & Resorts, responded to this review Dear Mr. Henry,Greetings from sunny Royal Albatros Moderna – Sharm El Sheikh!Thank you for your detailed feedback and for sharing both the positive and less positive aspects of your stay.We are very sorry for the issues you experienced, especially regarding your allergy concerns, guest communication, poolside sales activity, and noise disturbances. Please accept our sincere apologies for the inconvenience caused.Regarding any food allergies, we would like to reassure you that we are always happy to assist. We can arrange a meeting with our Executive Chef and Food & Beverage team at any time during your stay, and they are always available to guide guests and ensure suitable meal options are provided safely.Your comments have been shared with the relevant departments to help us improve service quality, communication, and guest comfort.We are pleased that you still enjoyed our facilities, pools, staff, and transfer service, and we hope to welcome you again for a much improved experience.Best Regards,Royal Albatros Moderna team

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• User:Joanne W

  Trip type: Couples

  Relaxing holiday

  22 May 2026

  Having just returned from this amazing hotel for the 4th time, from checkin to checkout we had an amazing time, some new things this year, the bakery was a new addition which was lovely, so much choice. The tagine is now an Italian and a new restaurant being built near the beach, the staff really make this holiday and always welcome you back, it was disappointing though to see everybody we knew had been moved around but we did see everybody after going looking for them, Ali and Ahmed at the top pool always looked after us, it was a shame wafy was down the bottom pool but we did see him, also in the evening mohammed in the relax bar was lovely and welcomed us back.we missed mohammed on the egg station for breakfast as he went on holiday after our first morning but was nice to see him on our first day. Breakfast and lunch was always good, evening meal was a bit repetitive but always something to eat, I would prefer the ice cream to still be inside as it seems to be quite soft being served outside, one tip for taxis I would go to main front gate as hotel taxi is alot more expensive. Thankyou to tariq our cleaner, he was always attentive and left us decoration on the bed . Thankyou to all the staff for helping us have a good holiday. Also the cleaners and gardeners who look after the hotel and grounds you do an amazing job !! Royal Albatros Moderna GrM, Owner at Pickalbatros Hotels & Resorts, responded to this review Dear Ms. Joanne,Greetings from sunny Royal Albatros Moderna – Sharm El Sheikh!Thank you for your lovely review and for returning to us again! We are so pleased you had another relaxing stay and enjoyed the new additions. We look forward to welcoming you back soon! Best Regards,Royal Albatros Moderna team

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• User:Kevin S

  Trip type: Couples

  Chill out holiday absolutely brilliant

  11 May 2026

  Absolutely amazing hotel with the staff making everything the perfect holiday also the food is A1 and everything so clean its a real treat and booking for next year Royal Albatros Moderna GrM, Owner at Pickalbatros Hotels & Resorts, responded to this review Dear Mr. Kevin,Greetings from sunny Royal Albatros Moderna – Sharm El Sheikh!Thank you for your wonderful review! We are delighted that you enjoyed the food, cleanliness, and especially the service from our team. We look forward to welcoming you again soon!Best Regards,Royal Albatros Moderna team

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