Swissotel Sharm El Sheikh All Inclusive Collection

Recent Reviews: 3482

• User:MidlandsRachel

  Trip type: Solo travel

  Room 2414

  20 Sept 2026

  I have had 10 days at the Swiss Hotel, I have thoroughly enjoyed my time here. Hotel is spotless, I’ve had an upgrade in my room which was well worth it and absolutely beautiful is stunning. Views the pool and very quiet as I was foreign enough away from the stage and the entertainment if I went to bed early at night. In the hotel, the staff are extremely friendly, polite and super helpful. I’m a female travelling on my own, so this made me feel very safe and that times treated like a princess specially by the amazing pool Bar team - Ahmed & Emile, they couldn’t do enough for me, made my stay here so memorable. A big shout out to the lifeguard team that I saw mostly during my stay… Again super helpful & friendly. Aya Ashraf, Guest Services / Front Office at Swissotel Sharm EL Sheikh All Inclusive Collection, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such a heartfelt and detailed review of your 10-day stay with us.We are delighted to hear that you thoroughly enjoyed your time at Swissôtel Sharm El Sheikh and appreciated the spotless surroundings, your upgraded room, beautiful pool views, and the peaceful location that allowed you to relax comfortably.It is especially meaningful to know that, as a guest travelling on your own, you felt safe, welcomed, and so well cared for by our team. Creating an environment where every guest feels comfortable and looked after is extremely important to us.A very special thank you for your kind words about Ahmed and Emile from the Pool Bar team. We are thrilled that their warmth, attentiveness, and genuine care helped make your stay so memorable. We will be delighted to share your appreciation with them.We are equally grateful for your recognition of our Lifeguard team. Their friendly and helpful approach is an important part of ensuring our guests can enjoy our facilities with confidence and comfort.Thank you once again for choosing Swissôtel Sharm El Sheikh. We hope to have the pleasure of welcoming you back for another wonderful and memorable stay.Warm regards,Swissôtel Sharm El Sheikh

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• User:Ekatersergeev

  Trip type: Family

  Pretty good

  15 Sept 2026

  The territory and the rooms are great, pretty clean, except the towels and bed sheets, some of them are worn out. The location is great, the sea is in a 10 min walk or 3 min ride. The beach is clean, enough space for everyone. There is a place for adults only, so you can relax in silence.The only thing I didn really like is food, it’s just not for my taste. The taste of almost everything is too flat and the food is too greasy. Except for the bakery and sweets. They were always great. Aya Ashraf, Guest Services / Front Office at Swissotel Sharm EL Sheikh All Inclusive Collection, responded to this review Dear Valued Guest,Thank you for taking the time to share your detailed feedback following your stay with us.We are pleased to know that you enjoyed our beautiful resort grounds, spacious rooms, convenient location, and the clean and well-maintained beach. We are also glad that you appreciated the adults-only area, providing a peaceful space for guests to relax and unwind.At the same time, we are sorry to hear that some of the towels and bed linens did not meet your expectations, particularly regarding their condition. We understand the importance of fresh, well-maintained linen and towels in ensuring a comfortable stay, and your comments will be shared with our Housekeeping team for their attention and review.We also appreciate your honest feedback regarding our food selection and flavors. While we are delighted that you enjoyed our bakery and sweets, we regret that the main food offerings did not suit your personal preferences. Your observations regarding the taste and richness of the dishes are valuable and will be shared with our Culinary and Food & Beverage teams.Thank you once again for recognizing the positive aspects of your experience while also highlighting the areas where we can improve. We truly value your feedback and hope to have the pleasure of welcoming you back to Swissôtel Sharm El Sheikh for an even more enjoyable stay.Warm regards,Swissôtel Sharm El Sheikh

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• User:Professorsands

  Trip type: Family

  Couldn't help enough

  13 Sept 2026

  Hotel amazing. Spacious and very clean. Everyone so nice and remener you very well. Cleaners for rooms so attentive. The food is lovely and themed. Great selection of a-la Carte. The breakfast buffet and drinks so nice. Great situation to Namma Bay and amenities etc. Aya Ashraf, Guest Services / Front Office at Swissotel Sharm EL Sheikh All Inclusive Collection, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such wonderful feedback about your stay at Swissôtel Sharm El Sheikh.We are delighted to hear that you found our hotel spacious, exceptionally clean, and welcoming. It is especially pleasing to know that our colleagues made you feel genuinely cared for and remembered throughout your stay. Creating a warm and personalized experience for our guests is something we value greatly.We are also thrilled that you appreciated the attentive care of our Housekeeping team, as well as the lovely themed cuisine, excellent selection of À La Carte restaurants, breakfast buffet, and refreshing beverages. Your kind words are a wonderful encouragement to all our Food & Beverage and Housekeeping colleagues.We are pleased that our location provided convenient access to Naama Bay and the surrounding amenities, allowing you to make the most of your holiday.Thank you once again for your generous feedback and for choosing Swissôtel Sharm El Sheikh. We sincerely look forward to welcoming you back for another exceptional and memorable stay.Warm regards,Swissôtel Sharm El Sheikh

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• User:sianb452

  Trip type: Family

  Really relaxing week, great staff

  06 Sept 2026

  We have just had a week’s vacation at the Swissotel. It’s a lovely hotel, very clean. Staff have been friendly and service is excellent. Nada in particular was only a WhatsApp message away and was very helpful and responsive. Any questions or issues you can contact the staff and it immediately gets sorted for you. The food in the à la carte restaurants was lovely and was easy to book. The staff in the buffet restaurant were brilliant too, friendly and remembered exactly what we liked and wanted every day. Our room was on the quieter, adult side and we enjoyed a lovely swim up room. The aqua park was a highlight, clean and well maintained and never had to queue for a slide. We also enjoyed the gym, while small it was well equipped. Aya Ashraf, Guest Services / Front Office at Swissotel Sharm EL Sheikh All Inclusive Collection, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such a wonderful and detailed review following your week-long stay at Swissôtel Sharm El Sheikh.We are absolutely delighted to hear that you enjoyed your vacation with us and appreciated the cleanliness of the resort, the excellent service, and the friendliness of our team. It is especially rewarding to know that whenever you had a question or needed assistance, our colleagues were readily available and able to resolve matters promptly.We are particularly grateful for your kind words about Nada. Knowing that she was always just a WhatsApp message away and remained so helpful, responsive, and attentive throughout your stay means a great deal to us. We will be delighted to share your appreciation with her.It is also wonderful to hear that you enjoyed our À La Carte restaurants and found the reservation process convenient. Your lovely comments about the Buffet Restaurant team are equally appreciated. The fact that our colleagues remembered your preferences and what you enjoyed each day is a beautiful reflection of the personalized hospitality we strive to provide.We are pleased that your quieter, adults’ side swim-up room provided the relaxing experience you were looking for. We are also thrilled that the Aqua Park was a highlight of your stay and that you enjoyed its cleanliness, maintenance, and variety without having to wait in long queues. It is equally lovely to know that you made use of our gym and found it well equipped despite its more compact size.Thank you once again for your generous feedback and for recognizing the efforts of our team across the resort. Your kind words are a wonderful encouragement to all of us, and we sincerely hope to have the pleasure of welcoming you back for another exceptional and relaxing stay.Warm regards,Swissôtel Sharm El Sheikh

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• User:WGMcdaid

  Trip type: Couples

  Lost and found

  30 Aug 2026

  ????? Above and Beyond ServiceA massive thank you to Ahmed and Islam for going above and beyond to help us find my partner’s lost sunglasses. They were incredibly helpful, friendly and made a real effort to track them down for us.Brilliant customer service and genuinely lovely guys. We really appreciated all their help. Thank you again, Ahmed and Islam! ?? Celine Makmouk, Guest Services / Front Office at Swissotel Sharm EL Sheikh All Inclusive Collection, responded to this review Dear Mr. William,Thank you very much for taking the time to share your wonderful feedback and for awarding us five stars.We are delighted to hear that Ahmed and Islam went above and beyond to assist you in finding your partner’s lost sunglasses. We are especially pleased to know that their helpfulness, friendliness, and dedication made a positive impression during your stay.We will be very happy to share your kind words with Ahmed and Islam, as recognition from our guests is a great motivation for our team.Thank you once again for your appreciation. It was a pleasure having you with us, and we sincerely hope to welcome you back to Swissôtel Sharm El Sheikh for another memorable stay.Warm regards,Swissôtel Sharm El Sheikh

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