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Original Sokos Hotel Vaakuna, Helsinki

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Original Sokos Hotel Vaakuna, Helsinki

locationHelsinki, Helsinki

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About Original Sokos Hotel Vaakuna, HelsinkiAbout Original Sokos Hotel Vaakuna, Helsinki

Location

This hotel has an ideal location with direct access to the department store through the lobby. It is generally recognised as being the most centrally located property in the city. The hotel is situated around 100 m away from the main train station. The Modern Art Museum Kiasma and links to the public transport network can be reached within a few minutes on foot. In addition, the airport is about 20 km away.

Facility

The hotel has 12 suites, 70 single rooms and 188 double rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and a steam bath. A dance club offers fun and entertainment.

Meals

Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Original Sokos Hotel Vaakuna, Helsinki Amenities at Original Sokos Hotel Vaakuna, Helsinki

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Train Station

100 m

Bus Station

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

42

Very Good

131

Average

123

Poor

40

Terrible

21

Recent Reviews: 357

  • User:DoloresHaze1982

    Trip type: Business

    An obnoxiously noisy hotel experience

    rating12 Apr 2025

    If you're looking for a relaxing and peaceful experience, like most people staying in a hotel do, I suggest you find another hotel to book into. It is absolutely impossible to get any sleep in this hotel due to the horrendous volume the music is played at in the restaurant at nighttime. And - as you can guess - there is no way you can stay at the restaurant ulnless you want to risk a loss of hearing. We had to leave the restaurant because our ears hurt.The staff was partly unprofessional as well: there was a female bouncer who was really rude to several customers, as well as a male waiter who seemed very uninterested in working there at all. Luckily, some of the other staff was very friendly, especially the personnel at the reception. Also, when it comes to food, the bacon was surprisingly delicious and crispy, which isn't common at all when it comes to bacon that's being served at a breakfast buffet.I really hope the hotel management will take seriously the issue of the noise coming from the restaurant. It doesn't only scare away us customers but it also clearly affects the wellbeing of the staff working at the restaurant - and I honestly can't blame them. Their working conditions are absolutely inhumane.At the moment I can only recommend this hotel as a place of holding daytime meetings. If you're planning an overnight stay, please choose some other place to stay at. Palvelupäällikkö Vantaa, Guest Services / Front Office at Original Sokos Hotel Vantaa, responded to this review Dear guest,Thank you for taking time to review our hotel!We are happy you have us a lot of good insight about our hotels services. Our nightclubs are open only during weekends and we happily give our guests rooms on the higher floors so the noise won't be a problem. We apologize that in your case we did not succeed in that.We welcome you back again and promise to give you a quieter room on the top floor.Best regards,Niko PatteriService ManagerOriginal Sokos Hotel Vantaa

  • User:344blankas

    Trip type: Business

    Loved the restaurants but bars can be an issue

    rating13 Jan 2025

    Had a longer stay here for business and while it was generally a good experience, the basement nightclub can be an issue due to the noise so best to stay on a higher floor. Otherwise the room was fine even if not too big and the bed very comfortable. The breakfast had many Nordic staples such as the porridge and Finnish pastries. The Amarillo restaurant on the reception level has super tasty snacks and proper meals as well and their drink menu is quite extensive, including a very tasty mango margarita. Currently the hotel’s gym is undergoing renovation so working out possibility is offered at the Elixia gym which is about a seven minute walk away. The undoubted advantage of the hotel is its proximity to Helsinki airport, in good traffic conditions the drive is less than ten minutes. Palvelupäällikkö Vantaa, Guest Services / Front Office at Original Sokos Hotel Vantaa, responded to this review Dear guest,Thank you for taking time to review our hotel!We are happy to hear you enjoyed your stay with us and gave a lot of good insight about our hotels services. Our nightclubs are open only during weekends and we happily give our guests rooms on the higher floors so the noise won't be a problem. We will be finishing our renovation in spring and soon all of our services including gym and sauna will be in use. We welcome you back again soon!Best regards,Niko PatteriService ManagerOriginal Sokos Hotel Vantaa

  • User:aaip0

    Trip type: Business

    Never seen such a noisy hotel

    rating24 Nov 2023

    I was here for a business trip. The first thing that struck was the fact that the heating could not be switched off. It made a hell of noise though. Half of the lamps were broken and there were lots of switches that did nothing. All the furniture is horribly outdated. Besides this, it turned out that people come here to party all night in the breakfast parlour and in their rooms. Unfortunately also next to mine, although they barely overstemmed the noise of the heating. Let me add to this that the breakfast was good and the room was clean (although they do not clean it after you have arrived). Do not go here if you want to sleep.

  • User:Frida30

    Trip type: Business

    Something nice, something dull

    rating18 Sept 2023

    The common spaces look so old and have a smell of old alcohol and desinfection chemicals over the decades, but the room was ok. I was there on Friday night and asked for a quiet room not distrurbed by the disco, and I did. The room was old but functional, no complaints about that. The breakfast variety was plenty, but the breakfast room in the disco is far from nice, and even in the morning the music was quite loud.This hotel is a good option if you are travelling by air or train. Palvelupäällikkö Vantaa, Guest Services / Front Office at Original Sokos Hotel Vantaa, responded to this review Hi Frida,Thank you for your review to Original Sokos Hotel Vantaa!Our hotel is indeed on the older side of our other hotels and there is a upcoming renovation for our whole hotel at the beginning of 2024. This means that the entire hotel will be up to the standards of modern day hotels. We are happy to hear that you had a quiet and covenient room for your stay.We will definitely check the breakfast music volume and adjust it accordingly. We are pleased that you found our breakfast to be sufficient.Thank you and we welcome you to stay with us again!Best regards,Original Sokos Hotel Vantaa

  • User:Japetzki

    Trip type: Business

    Old, expensive, 80s

    rating18 Apr 2023

    Very expensive hotel for it’s quality. Water runs down inside of the walls and interior is 80s at its best. The price-quality ratio does not match. 60€ hotel maximum. Good location close to the train station and airport. Good luck whit the mold. Palvelupäällikkö Vantaa, Guest Services / Front Office at Original Sokos Hotel Vantaa, responded to this review Hi!Thank you for taking time to review our hotel and enjoyed our convenient location!We do a regular inspection in our hotel for any water damages or other issues but currently we have not found any water damage or leakage but we will be sure to double check everything. We are currently planning improvements for our hotel rooms and we are sure to take this into notice.Hopefully next time we can offer you a better service and we welcome you to stay with us again!Best regards!

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