Mercure Arles Centre Arenes

Name: Mercure Arles Centre Arenes
Address: 1 Rue Emile Fassin, Arles, france
Telephone: +44-204-505-9777
Rating: 3.9

Arles, France

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About Mercure Arles Centre Arenes

location

This hotel is located in the heart of the city. Public transport departs from stops just steps away and the hotel is only minutes away from the old town. The Arena is located around 500 m away.

facility

91 rooms, including 11 single rooms and 40 double rooms, are located on 4 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, table tennis, billiards, squash and a solarium.

meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Breakfast and lunch are served every day. Vegetarian dishes and children's meals can be prepared on request.

Amenities at Mercure Arles Centre Arenes

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Family and Kids
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  Strollers
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
Room Facilities
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  Hairdryer
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  TV
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  Room service
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool

Location

Around this property:

Public Transport

200 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 19

User:Pallarego
Trip type: Couples
Feeling of apathy
13 Sept 2026
We came from Aix-en-Provence and the experience at this Mercure was exactly the opposite: the one in Arles has a perfect location, close to everything important, which is a lot, in the city. But compared to the great breakfast in Aix-en-Provence, we found a very weak one in Arles. Besides that, we detected some other basic flaws, such as the phone having no line or the Wi-Fi not working at all. Originally submitted in Spanish on www.tripadvisor.es. View originals.
User:cris3569
Trip type: Couples
Great hotel
25 Aug 2026
The hotel has exceeded our expectations, very central location, it has its own parking.The spacious room, with an open closet and a table and a mini desk.Our room on the fourth floor had views of the rooftops of Arles, the toilet was separate from the shower and sink, a totally quiet room.The spacious bed The hotel staff was more than correct, attentive at all times Mercure A, Guest Services / Front Office at Mercure Arles Centre Arenes, responded to this review Estimada cris3569,Agradecemos sinceramente su valiosa retroalimentación. Nos complace saber que su experiencia en nuestro hotel ha superado sus expectativas, especialmente en cuanto a la ubicación, el confort de las habitaciones y la atención de nuestro personal. Su satisfacción es nuestra prioridad y es un honor recibir comentarios tan positivos. Esperamos poder darle la bienvenida nuevamente en el futuro para que disfrute de otra estancia memorable.Atentamente,Nadia, Cheffe de RéceptionMercure Arles Centre Arènes Originally submitted in Spanish on www.tripadvisor.es. View originals.
User:ChristianArcas
Trip type: Couples
Modern conveniences and excellent staff.
24 Oct 2025
We booked 2 nights at the Hotel Le Relais de Poste, and left after the first terrible night. See our 1 star review. We decided to stay at Mercure, about a 2 minute walk from the other hotel, because we would be carrying our luggage. The experience was night and day. The staff was extremely helpful and friendly. The room was clean and well equipped. They had on site parking, a rarity in Arles. And the breakfast buffet was excellent. Unless you require old world charm, and all the unpredictable inconveniences and lack of service that may come with that, as we experienced at the other hotel, this is a great place to stay while in Arles. All the major tourist sites are within a few minutes walk from the hotel. I would not hesitate to stay here again if coming to Arles.
User:PJandSJ
Trip type: Couples
The room was a little on the small side, but we’d happily return
18 Oct 2025
We were fortunate to arrive at this hotel in mid-October 2025, not long after it had (as far as I understand) been renovated. It was an easy 20-minute or so stroll from the train/bus station. In fact, because our train arrived not long after mid-day, we stopped for lunch in one of the restaurants in the town centre, which nicely divided our stroll into two halves.The hotel was clean, newly-carpeted, and freshly-painted; and the reception staff were friendly and welcoming. Our newly-renovated, twin-bedded, room was clean, tidy and comfortable. The shower was good. I particularly liked the wall-safe – the buttons lit up when pressed, which made it much easier for me to read! The only downside was a lack of space to store our clothes for our 4-night stay, but we finally managed to utilise a single shelf above the safe. So, in that respect, the room was a little on the small side. For example, a foldable rest for a suitcase was provided – but, there was insufficient space in the room to use it when it was unfolded! So I’m guessing that the room had not actually been user-tested as thoroughly as it should have been. The rooftop terrace was nicely done, and I can see that the rooftop pool might be inviting in the summer. We didn’t have any breakfasts, so can’t comment on that aspect of the hotel. We would be happy to return.