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Hotel Akena Biarritz

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Hotel Akena Biarritz

locationFrance, Biarritz

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About Hotel Akena BiarritzAbout Hotel Akena Biarritz

Location

This hotel is located in the city centre, close to a sandy beach, a golf course and the Thalasso therapy centre. In addition, guests are around 10 minutes from the tourist centre and shopping opportunities. Biarritz Anglet Bayonne airport is roughly 5 km away.

Facility

The hotel has 44 non-smoking rooms, including 5 single rooms and 33 double rooms, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Parasols are available to guests. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf and a spa.

Meals

Dining facilities include a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Akena Biarritz Amenities at Hotel Akena Biarritz

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Golf

    • -

      Parasols

LocationLocation

Map preview

Around this property:

Beach

300 m

Shopping opportunities

500 m

Tourist Centre

500 m

Golf Course

500 m

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

315

Very Good

351

Average

78

Poor

31

Terrible

21

Recent Reviews: 796

  • User:Andrew S

    Trip type: Family

    Well located, great staff, great stay

    rating30 Oct 2025

    Booked 2 rooms for a family of 4 for a 2 night break. First impressions are always important and this hotel didn’t disappoint. Really friendly staff and management who go out of their way to help. We arrived a little earlier than expected but this wasn’t a problem and we were accommodated for an early check with a little bit of work. Reception is really nicely decorated and exudes the hotels laid back, friendly vibe. Rooms are really clean, turned down daily, nice comfy bed and have everything you need.Well located, not far from anywhere, just a few minutes on the bus from the airport and 10 minutes stroll to the beach. Breakfast is really good, hot and cold options, plenty of variety and sets you up for the day. Free coffee available throughout the day and a small bar service for a nightcap.A well located, reasonably priced, boutiquey hotel with nice rooms and a good breakfast - what more do you want? Recommended and will be back! AKENA BIARRITZ, Directeur général at Hotel Akena Biarritz, responded to this review Dear Sir,Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you and your family had such an enjoyable stay with us. It’s especially rewarding to know our team made you feel welcome and that you appreciated the atmosphere of our hotel. Your recommendation truly means a lot, and we look forward to welcoming you back on your next visit to Biarritz.Best regards, Sylvie GRACIETAssistant ManagerHôtel Akena Biarritz

  • User:madmaxQc

    Trip type: Solo travel

    Great stay in Biarritz

    rating25 Jun 2025

    Great hotel in Biarritz with a good location and with a walking distance to the beach. The bus stop is really close as well.Room was super clean with plenty of space for one person. There is a little desk where you can work.Breakfast was fabulous with a lot of variety: cheese, bread, coffee and fresh orange juice.Room was a bit noisy with noise from the other rooms, but fortunately, the room window was giving to the inner courtyard which is certainly better than having a window giving to the street. Overall, the hotel is quiet anyway.Staff was very helpful and nice.I would recommend staying there.

  • User:whitey7

    Trip type: Friends getaway

    Great little hotel in Biarritz but not at Biarritz money. Loved it

    rating14 Jun 2025

    Has just been remodelled by the looks of it, in a surf style and it’s been done really well.Room was very nice, clean and comfortable.Breakfast was also good with plenty of choice.Location was good, a short 4-5 mins walk sees you on the sea front and all the bars / restaurants. But for the money it’s excellent value and I would definitely choose to stay here again.Check in was a farce. I had originally booked three rooms but cancelled one. The check in staff simply couldn’t grasp what my name was, asking me if I was the guy wasn’t coming (cancelled room) and at one point told me I didn’t have a room!! Eventually it was sorted but it was hard work.

  • User:Compass598627

    Trip type: Business

    Great hotel

    rating30 Oct 2024

    A nice hotel in a good location with friendly and efficient staff. I was very comfortable at this hotel and would use again

  • User:Browny592

    Trip type: Friends getaway

    Recommend for a short stay

    rating14 Oct 2024

    Lovely friendly hotel. Reasonably priced and super friendly staff. Very comfortable bed and everything you need for a short stay. Great location for the town centre just a few minutes walk. Nice choices for Breakfast, and bottled beers available from reception.

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