Hotel Villa KOEGUI Bayonne

Name: Hotel Villa KOEGUI Bayonne
Address: 7 rue Frédéric Bastiat, Biarritz, france
Telephone: +44-204-505-9777
Rating: 4.5

Bayonne, Biarritz, France

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About Hotel Villa KOEGUI Bayonne

location

This hotel warmly welcomes guests in Bayonne.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Equipped with a telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests are always kept up-to-date thanks to the daily paper provided. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a sauna, a hammam and hiking. An entertainment programme and live music are also options for entertainment.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Villa KOEGUI Bayonne

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Common Area
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  Game Room
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  Library
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Room Facilities
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  TV
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  Room service
Security
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  Security Guard
Sport/Entertainment
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  Sauna
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  Golf

Location

Around this property:

Airport

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 111

User:Ann G
Trip type: Solo travel
No Hospitality, Convinient Stay
30 May 2026
I would not recommend this hotel.While the hotel is newly furnished, the rooms are clean, and the location is convenient, the experience lacked basic kindness, compassion, and hospitality.As a traveler, I expect some patience when guests are navigating an unfamiliar place, especially when they may not speak fluent French. Instead, I watched several tourists struggle to understand how things worked, and I was personally reprimanded while trying to fill my water bottle for a day of travel, even though I cleaned up after myself and left the area exactly as I found it.The interaction felt unnecessarily harsh and reflected a broader lack of hospitality that I observed throughout my stay. For travelers looking for a warm, welcoming place to stay, I would skip this expensive hotel and look for other accommodations.
User:Rosanna T
Trip type: Couples
4 star hotel with 1 star service
01 May 2026
The reputation of the man at reception is well earned. He was intimidating and hostile. Any request was met with a sneer or sarcasm. He slouched in his chair with half-lidded eyes, just waiting with a smarmy response. Okay, I’m not marrying the guy, so let’s just check in. He gave us one key and balked when I asked for a second. The room: definitely nice enough, BUT I couldn’t get the a.c. to work. Calling Reception: There’s absolutely no indication on the phone or “literature” on what to dial and what buttons to push as well. I used my cell phone to reach the desk and a nice lady (thank god) said that the AC to my room was turned off! Why??Okay, I’ve connected the desk, my room is frosty, what else could go wrong?After dinner, we returned to the room at 11PM. It REEKED of cat pee or a dead mouse. The nice (different) guy downstairs moved us to another room. In the morning, the guy who lets you know that you are wasting his time, was on duty. I asked him kindly if the hotel would comp us breakfast for the inconvenience (we had to pack and move at midnight, etc). He said, sourly, that moving us was compensation enough.Next night, no a.c., call to the desk, who, again, said they would turn it on for us. I’m surprised we weren’t charged extra.So, no free breakfast (which was pathetic, anyway). No valued customer. No happy vibe. What a terrible, terrible stay.Moral: don’t think that a 4 Star hotel necessarily has professional employees. Regardless, It’s not about them, it’s about us. Management should ensure that they make our stay go smoothly, and with a smile. Btw, I checked out the the OKKO down the street, which looked pretty good.
User:MehtapY_13
Trip type: Couples
Good but could be better
06 Apr 2026
The hotel’s location is very convenient, and the room itself was well-equipped with good amenities. The breakfast was also enjoyable, and overall I think the hotel offers good value for the price.That said, our experience with the front desk was disappointing. The service was close to rude at times, which affected our overall impression. Even though we had messaged in advance to request a twin-bed setup, the room was not prepared accordingly upon arrival. This was only corrected the following day, which was inconvenient.Another downside was that the room did not include a refrigerator, which would have made the stay much more comfortable.Overall, it is a reasonably good option in terms of location, comfort, and value, but the reception service definitely needs improvement
User:Bibby69
Trip type: Business
Great hotel, good location and friendly staff.
28 Jan 2026
Great hotel and location. Close to bus stop. Petite bayonne on your doorstep. Staff really friendly. Breakfast was good quality. Would highly recommend a stay at this hotel if you are visiting Bayonne. Enjoy!
User:lovejoy92
Trip type: Friends getaway
Great location and modern decor
04 Feb 2025
The hotel is in a great central spot whilst the room was quiet. The decor was modern and recently refurbished. Although the window to the shower room was visible from most of the rest of the room. The staff were very friendly (noteworthy in itself for France). Good value too!