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Regina Experimental Biarritz

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Regina Experimental Biarritz

locationFrance, Biarritz

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About Regina Experimental BiarritzAbout Regina Experimental Biarritz

Location

This hotel is located facing the bay of Biarritz, 300 m from the Accor Thalassa Thalasso therapy centre and 600 m from the town centre.

Facility

The hotel has a lift and features 65 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Regina Experimental Biarritz Amenities at Regina Experimental Biarritz

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

37

Very Good

15

Average

8

Poor

9

Terrible

0

Recent Reviews: 69

  • User:warp144-warp

    Trip type: Couples

    Atlantic Grand Hotel Flair

    rating23 Sept 2025

    We spent three nights in Hotel Regina. Room was clean with excellent view from third floor to the lighthouse (Phare de Biarritz). Heated pool in front of the building is great to have a quick cooldown before you head to the city center (by foot 15min or take the free bus shuttle in front, every 30min). Breakfast was good with plenty of choices, the room came with coffee machine and water heater. Even though it has parking available around the hotel, it is advised to reserve parking with the hotel to have one of the spaces in front. We can not comment on the Gym or Spa facilities since we did not use them. Front staff was friendly and supportive. And the atrium inside the hotel premise is breathtaking. Overall we enjoyed our stay, Biarritz is not the cheapest place to be and so is the Regina, but where else to grasp the spirit of this nice French city in a hotel with a clear elevated service and a reasonable pricing? For us it was Regina. Hotel Manager, Owner at Regina Experimental Biarritz, responded to this review Dear Warp,Thank you very much for your kind feedback.We're delighted you appreciated your room's cleanliness and breathtaking ocean view. Our heated pool remains a favorite for guests seeking refreshment before exploring Biarritz, and we're glad you found our breakfast offerings varied and satisfying.It's particularly wonderful to hear our team's hospitality stood out during your stay, and that you enjoyed the unique ambiance of our Belle Époque atrium. We also appreciate your note about reserving parking in advance - this helps us maintain convenience for all guests visiting our cliffside location.We look forward to the pleasure of welcoming you back in the future.Kind regards,Charles Siraut, Manager

  • User:Elizaveta G

    Trip type: Family

    Not satisfied

    rating17 Sept 2025

    We were extremely dissatisfied with the service and overall experience at this hotel.First, and most importantly: our child has a severe lactose allergy. We informed the hotel in advance, mentioned it again at check-in, and repeated it before every meal. Despite this, we were repeatedly served food and drinks containing lactose. The first time we managed to catch it in time, but unfortunately the second time we did not. Our child drank a sip of regular milk instead of almond milk, which we had specifically ordered, and had an allergic reaction. This is extremely dangerous for a child’s health and safety. It was frightening, ruined one of our vacation days, and left us feeling that the staff did not take the situation seriously enough. Thankfully, our child already knows the difference in taste and stopped immediately, but if it had been a younger child, the outcome could have been much worse.Second: at checkout we noticed that almost €200 worth of services we never ordered had been added to our bill. Fortunately, we carefully reviewed it and had the charges removed, but this was very disappointing and could easily have led to us overpaying a significant amount.Third: the room itself did not meet the standards of a five-star hotel. There were cracks in the walls, and the whitewash was peeling off.Overall, both the service and the rooms fell far short of what you would expect from a 5-star hotel. We did receive apologies for the mistakes, but given the seriousness of the issues, they felt rather formal. In a hotel of this category, one would expect a higher level of care and attention to guests’ well-being. Hotel Manager, Owner at Regina Experimental Biarritz, responded to this review Dear Elizavetag379,I would like to offer my sincerest apologies for the issues you encountered during your stay. I am truly sorry for the distress and inconvenience caused, especially regarding the very serious matter of your child’s allergy. I fully understand the importance of such a situation and the responsibility we have to ensure our guests’ safety and well-being.Your feedback points to shortcomings that clearly do not reflect the standards we strive to uphold, and I deeply regret that your experience did not meet the level of service you were entitled to expect.I remain entirely at your disposal should you wish to speak privately about these events, and I truly hope we will have the opportunity to welcome you again, under much better circumstances.With sincere regards,Charles SirautHotel Manager

  • User:Thierry N

    Trip type: Couples

    Best hotel of our trip to Pays Basque

    rating15 Sept 2025

    We stayed 3 nights at this hotel, we got the breakfast the parking and one diner upon our arrival.Location: very good, 10mns walking from the centre, easy to reachStaff: fantastic staff, very helpful (extra mention for Antoine the voiturier, so helpful with tips around the area..)Room: Very good, excellent aircon, noce view to the bay of BiarritzBreakfast: The first breakfast on Monday was great, with a very good chef making great omelettes and great pancakes..very friendly talkative with customers..all was 10 out of 10 this first day, then another chef replaced him for the last 2 days and we noticed a difference (7/10)Diner: We celebrated our 31st wedding anniversary, and it was the perfect place for that. All excellent, great sommelier, great food service impeccable. Hotel Manager, Owner at Regina Experimental Biarritz, responded to this review Dear Terry,We appreciate your kind review of your recent stay with us.It brings us immense joy to know your visit became a highlight of your Basque Country journey. Our team takes pride in crafting memorable experiences, and Antoine will be delighted to hear his local insights enhanced your exploration of the area. We're thrilled that the anniversary dinner created perfect moments to cherish.We would be honored to welcome you back for future celebrations.Warm regards,Charles Siraut, Hotel Manager

  • User:Tim M

    Trip type: Family

    Amazing hotel in Biarritz!

    rating25 Aug 2025

    We stayed at the Regina Experimental hotel for a week in August -- wonderful experience! Amazing staff -- very attentive to details. Breakfast at the hotel each morning was outstanding. Spa experience was relaxing and delightful. Overall, great vibe! Hotel Manager, Owner at Regina Experimental Biarritz, responded to this review Dear Guest,Thank you for such a great review!It’s fantastic to hear about your memorable stay at Regina Experimental Biarritz.We’re thrilled you appreciated our team’s attention to detail and enjoyed the creative breakfast offerings each morning. Your kind words about the spa’s relaxing atmosphere truly mean a lot. We’re delighted the vibrant ambiance and cliffside ocean views added to your experience.We look forward to seeing you again in the future.Best wishes,Charles Siraut, Manager

  • User:ClaraTim

    Trip type: Family

    Art deco deliciousness

    rating19 Jul 2025

    Friendly, helpful staff, beautiful cliff top location, delicious food. An art deco delight and a great base for a week of surfing and eating. Rooms were not huge, but we were mainly out and about. Hotel Manager, Owner at Regina Experimental Biarritz, responded to this review Dear Clara,Thank you for this wonderful review!We're so glad you enjoyed the Art Deco charm, the clifftop views, and of course, the food. It’s great to hear the location worked well for your surfing adventures too.We hope to welcome you back soon for more waves, good meals, and relaxing moments!Charles SirautHotel Manager

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