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The Grand Hotel Thalasso & Spa

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The Grand Hotel Thalasso & Spa

locationUrrugne Saint Jean de Luz, Biarritz

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About The Grand Hotel Thalasso & SpaAbout The Grand Hotel Thalasso & Spa

Location

This hotel is located in Saint-Jean-de-Luz, right on the beach.

Facility

The hotel has a lift and features 52 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a transfer service, translation services, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Most units include a balcony with sea views, where guests can relax and linger a while. The rooms have a queen-size bed and a sofa bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities in the bathrooms include a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A refreshing swim in the indoor pool complex is a great way to unwind. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at The Grand Hotel Thalasso & Spa Amenities at The Grand Hotel Thalasso & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Saltwater Pool

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      Sauna

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      Steam bath

    • -

      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1000

Very Good

283

Average

117

Poor

35

Terrible

17

Recent Reviews: 1452

  • User:arcgroup2025

    Trip type: Couples

    Simply fantastic

    rating15 May 2025

    We travel frequently across Europe and the USA, and the Grand Hotel is simply the best hotel we have experienced for years. Top location, exceptional staff and exceptional quality of service. A place...

  • User:Arno P

    Trip type: Friends getaway

    stylish hotel near the beach and center

    rating06 Oct 2024

    we were guests of the hotel just for one night. friendly staff. rooms and bathrooms are simple but okay. breakfast buffet is very good with ample choice. the hotel has a terrace overlooking the ocean...

  • User:BearOnTour6

    Trip type: Family

    Fabulous

    rating21 Aug 2024

    Excellent. Spa and overall service second to none. Just wish the kitchen opened a bit earlier than 7pm but overall a great stay and we will definitely return.

  • User:Culture52377745558

    Trip type: Couples

    Stunning - a perfect 10!!

    rating01 Jul 2024

    Gorgeous hotel with top notch service from every single employee we encountered. The room was beautiful and cleaned perfectly and refreshed for the evening turndown service. The restaurant and bar...

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