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Hotel Mercure Bordeaux Lac

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Hotel Mercure Bordeaux Lac

locationBordeaux, Bordeaux

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About Hotel Mercure Bordeaux LacAbout Hotel Mercure Bordeaux Lac

Location

The hotel is located in quiet surroundings just five minutes' walk from the convention and exhibition centres.

Facility

The hotel has a lift and features 100 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, 24-hour room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf, fishing, windsurfing, table tennis, badminton, bowling and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Mercure Bordeaux Lac Amenities at Hotel Mercure Bordeaux Lac

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Bowling

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      Golf

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      Heated Pool(s)

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

359

Very Good

655

Average

221

Poor

59

Terrible

30

Recent Reviews: 1324

  • User:lorraine L

    Trip type: Family

    Quick to take money and add bookings to make more money!!!

    rating13 Jun 2025

    Booked hotel, we then requested to change date, hotel reservations added another booking and charged as for 2nd booking reservation! Disgusting as Now won’t refund us for their second booking that they made instead of just changing the date. Be careful as once they your card details they can take more money from you without your authorisation.

  • User:SurreyJackie

    Trip type:

    A good stop on our way to Spain

    rating25 Sept 2022

    The parking at the Ibis Bordeaux Lac is great, lots of it and fenced in, the first room we were offered had an terrible smell of drains in the room, we were quickly offered another room which was fine, the restaurant attached to the Ibis leaves a lot to be desired, the food was passable, but that is the best I can say, the service was not very good and they had no idea what we had eaten or which table we were at. East elsewhere.

  • User:K4477NTludmilas

    Trip type: Family

    Never again

    rating02 Aug 2022

    The most horrendous restaurant experience. Food was cold, half way cooked. Staff doesn’t care, argumentive and has no respect to the guests.Ibis hotel Bordeaux Lac Do not recommend to visit restaurant

  • User:tentgirl17

    Trip type:

    Overpriced

    rating07 Jan 2021

    Our stay was for one night and although the room was clean and the bed reasonably comfortable there were no small extras for the price. We could have done with a glass in the bathroom and perhaps an extra towel but, as their were two [people having to eat in the room ( because of Covid restriction) it would have been nice to have 2 chairs and not had to have sat on the bed to eat supper.The food was appalling and expensive. My duck was overcooked and the green beans looked as if they had been rescued from the bin. Upon booking, we had asked if the restaurant would be open and were told YES....however it wasn't and I think general had been put to work as it seemed very chaotic. Breakfast, which we eventually declined, was much the same....10euros for basically a plate of bread and jam! Not somewhere I would recommend.

  • User:BackPacker829192

    Trip type:

    Good situation : close to the Lac and close to public transport

    rating27 Jul 2020

    Good situation : it is situated in a quiet area (close to the Lac) and well placed for a visit to Bordeaux : there is a direct tramway next to the hotel going to the city center. The rooms in the hotel are clean and pretty large.

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