La Maison Bord'eaux

Recent Reviews: 413

• User:Patricia P

  Trip type: Family

  Excellent hotel and efficient caring staff.

  13 May 2026

  Excellent hotel. Our room was clean and comfortable and decorated beautifully. On our first day my husband had an accident, he fell and broke his shoulder. The receptionist Lorrane was amazing. She arranged a taxi for us to a nearby hospital, she called the hospital and wrote a note for us to explain what had happened and also alerted the night receptionist Reny to expect us back late. He offered to help us when we returned very late that night. The next morning the receptionist Issobelle was so efficient. She helped us to cancel our prearranged tours of Bordeaux. She helped us check out, collected our bags and called a taxi to bring us to the airport. We met the manager before we left, she was so helpful. The hotel managent should be very proud of their staff. We'll be back again

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• User:Cathryn B

  Trip type:

  Ideal quiet location

  13 Apr 2026

  This pretty hotel is in a quiet area of Bordeaux in a side street but still within walking distance of the city centre. It suited our family party of 6 adults perfectly. If you want lounges, bars and restaurants within your hotel it may not be for you but there are seating areas in the courtyard and the breakfast room where you can gather to relax with your own wine. The staff will provide the glasses! There is also a small drinks list and cold collation which was excellent.The staff are very friendly and helpful and the rooms super clean and comfortable.This hotel is definitely worth consideration if you want to have a peaceful oasis to go back to after a day’s sightseeing or wine tasting in vibrant Bordeaux. Maison Bordeaux, Directeur général at La Maison Bord'eaux, responded to this review Dear Cathryn,Thank you so much for your thoughtful and detailed review.We are truly delighted to read that you and your family had such a pleasant stay with us. It means a lot to know that our quiet location, just a short walk from the city centre, suited your group so well and allowed you to fully enjoy Bordeaux while having a peaceful place to return to.Your kind words about our team, the cleanliness and comfort of the rooms, as well as the atmosphere of the hotel, are greatly appreciated. We are also very happy that you enjoyed the courtyard, the breakfast room, and the possibility to relax together it’s exactly the experience we aim to offer.Thank you as well for highlighting the small details like our drinks selection and service; it truly makes a difference for us.It was a real pleasure welcoming you, and we sincerely hope to have the opportunity to host you and your family again in the future.Warm regards,Ivanea

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• User:macklins567

  Trip type: Couples

  Brief visit to Bordeaux

  17 Mar 2026

  Great location within easy walking distance of the city centre, friendly, very quiet, secure parking, very comfortable bed!

• User:Hoody M

  Trip type: Couples

  A very nice place to stay when visiting Bordeaux

  13 Mar 2026

  Great little hotel, 10 minutes walk from downtown.Most importantly, the staff is extremely helpful and attentive to any request. Rooms were clean, and the price was very reasonable.

• User:Timbj4

  Trip type:

  This hotel could be so good

  20 Dec 2025

  This hotel could be excellent, but there were too many issues.The negatives first...- Shower door didn't close properly and had a gap at the bottom, meaning the bathroom floor was flooded and the shower mat was always sodden.- What appeared to be excrement on the toilet wall.- One of the towels had a nasty stain on it.- One of the cups had something crusty on it. It was replaced on the second day, but this still had something encrusted on it.- Safe deposit box didn't work. Apparently this was known and is on a list of maintenance work.- One of the bedside lights didn't work.- Breakfast was not a nice experience. We tried it once and were refunded. Apparently there is hot food, but there is no menu, you aren't told about it and have to ask.The good news...- The staff were excellent and keen to help.- The hotel was full on our first night, but we were offered an alternative room from the second night.- Parking is close by and secure.- The hotel location is very good for the city centre.- The rooms were quiet and the bed comfy.It felt like the hotel is being run an absolute shoestring, to the detriment of the customer experience.Despite our experience, we would stay again because of the location, parking and the excellent staff.

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