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Mercure Bordeaux Centre-Ville

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Mercure Bordeaux Centre-Ville

locationBordeaux, Bordeaux

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About Mercure Bordeaux Centre-VilleAbout Mercure Bordeaux Centre-Ville

Location

This hotel is located in the central business district of Bordeaux, a short walk from the city's monuments and its UNESCO World Heritage sites.

Facility

The hotel has a lift and features 194 rooms and 2 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Vegetarian dishes and children's meals can be prepared on request.

Amenities at Mercure Bordeaux Centre-Ville Amenities at Mercure Bordeaux Centre-Ville

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

55 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

110

Very Good

138

Average

88

Poor

37

Terrible

15

Recent Reviews: 388

  • User:Voyageur544

    Trip type: Solo travel

    Great stay at the Mercure

    rating10 Apr 2026

    Immaculate room, ready upon my early arrival in Bordeaux at approximately 11am. Located about 3 mins walk from the tram from the airport (approx 35 mins airport - Meriadeck/hotel). The hotel is approx 8 mins from the edge of the old town (la Vieille Ville) and about 15-20 mins from the centre of the old town, making it a great location in my opinion. Little supermarkets are all around the hotel and a main shopping centre is directly opposite; equally are KFC, McDonald's, Paul (boulangerie). My package did not include breakfast at the hotel, but this can be bought daily onsite - pay at the breakfast room entrance: two options, including a half-price option for a smaller breakfast; perfect! My 7th floor room included everything you would generally expect, including a large TV, coffee machine and kettle, fridge for personal use and safe. Large bathroom. Very quiet sleep throughout the week. Definitely recommend.

  • User:Excursion26836476383

    Trip type: Couples

    Can't fault it - great stay

    rating04 Nov 2025

    We just visited here and can't understand some of the negative reviews. We had a room (918) on the 9th floor and every staff member off staff (especially Anthony who checked us in) was accommodating, friendly, and professional, From the moment we checked in everything was great. There is a retro cool feel to the rooms and it was great to have a fridge and espresso machine!We even used room service for pizza and it was good. Yea, it's up a funny side street, however, it's close to the old town and within a 10 minute or so walk from everything. We would have no qualms about staying here next time we are in Bordeaux. We had a great experience here. Clémence T, Service clients/Réception at Hotel Mercure Bordeaux Centre Ville, responded to this review Hello Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially the comfort of your room and the warm welcome from Anthony and the team. It’s great to know you appreciated the hotel’s style, location, and room service as well. We look forward to welcoming you back for another great stay in Bordeaux!Kind regards,The Mercure Bordeaux Centre team

  • User:Valerie M

    Trip type: Couples

    Staff were excellent

    rating24 Oct 2025

    The room was large, but locked any storage space for unpacking. The bed was very comfortable, and the linen was excellent. No amenities were offered such as a shower cap or body lotion or even shampoo. There were no English TV stations except for a business channel. It was raining quite a bit when we were in Bordeaux, but umbrellas were only available for a rental fee of three euros.It is centrally located and just a short walk to the lovely old section of Bordeaux.The staff were friendly and helpful Clémence T, Service clients/Réception at Hotel Mercure Bordeaux Centre Ville, responded to this review Hello Valerie, Thank you for sharing your experience. We’re delighted to hear that you appreciated our central location, spacious room, and the warm welcome from our team. We’ve also taken note of your comments regarding amenities and TV options, as they help us identify areas for improvement. We hope to have the pleasure of welcoming you again soon.Kind regards,The Mercure Bordeaux Centre team

  • User:owens_jim

    Trip type: Business

    Avoid the breakfast.

    rating13 Oct 2025

    The hotel is conveniently situated near to the tram and city centre. The room was fine but breakfast is poor. Breakfast in a conference room, seated around circular 6-person tables. No windows and no atmosphere. Felt glum. Not a good way to start the day. Clémence T, Service clients/Réception at Hotel Mercure Bordeaux Centre Ville, responded to this review Hello Thank you for sharing your feedback. We’re glad you appreciated our central location, but we’re sorry that the breakfast experience didn’t meet your expectations. Your comments about the setting and atmosphere have been shared with our team to help us improve. We hope to have the opportunity to offer you a more pleasant stay next time.Kind regards,The Mercure Bordeaux Centre team

  • User:Dream776003

    Trip type: Family

    Terrible service

    rating03 Sept 2025

    Nice and comfortable rooms, easy to go everywhere riding in the public transportation for ship price but the service in the hotel terrible. Clémence T, Service clients/Réception at Hotel Mercure Bordeaux Centre Ville, responded to this review Thank you for your feedback. We are glad you enjoyed the comfort of our rooms and the convenient location.We are sorry our service did not meet your expectations. Could you please share more details about your experience? Your input will help us improve.Best regards

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