Belambra Clubs Grasse - Le Clavary

Recent Reviews: 572

• User:Lil d

  Trip type: Family

  I'm still waiting for a refund!

  06 Jul 2024

  The place is so dilapidated that my children refused to get out of the car as soon as we arrived on the spot, the facades of the bungalows were black. The rooms worthy of the university estate that I experienced in the 1990s. I went to the director of the center to tell her that it was not possible for us to stay, the photos in the catalog being false. She suggested we spend at least one night and see the next morning. As for catering, even flunch is better. The worst part, breakfast: not enough pastries for everyone. I only serve croissant (1 per person) , there was no more chocolate bread. And when I went back to pick up a chocolate loaf, a young person was standing at self-level to cop our plates. She tried to stop me from having a chocolate bun, accused me of having had one before. I'll explain it to him. She pushes the toupee until she says there were crumbs on my plate. Just mind-blowing. I went back to the management who told me that they understood, that a family just before us had also decided to leave. I have confirmed that we do not wish to stay. She explained that the first night would be charged but we would be refunded the rest of the stay. Despite that promise, I was never paid back. I had to fall back on another hotel in Cannes. I had stayed at Belhambra before. Nothing to say, the stay had gone well. I still do not know how to get the refund of the stay. Originally submitted in French on www.tripadvisor.fr. View originals.

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• User:Ludovic1999

  Trip type: Family

  In the pine tree forest

  29 Aug 2020

  Located in a pine tree forest. Good location to visit Grasse, Cannes, Nice etc if you have a car. Water and wine included in half board. Good food but nearly the same every night. No pork and no beef except hamburgers. In summer many mosquitos. Friendly and helpful staff. Hotel-cmanager, Gabriel, Service Relation Clients Belambra at Belambra Clubs - Les Jasmins et Le Clavary, responded to this review Dear Ludovic,It's kind of you to have reviewed your recent experience in our hotel.It was such a pleasure to receive your positive feedback. This is both a reward and an incentive for our dedicated team members to continue making every experience here a memorable one. We are so lucky to be situated in such a beautiful, natural setting and we are glad you appreciated it. We have taken note of your comments and will be reviewing this with our restaurant manager for future improvements.It would be our pleasure to welcome you back in the future. Kind regards,Gabriel, Service Relation Clients Belambra

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