The Originals Residence Les Strelitzias

Recent Reviews: 817

• User:597nadiab

  Trip type: Family

  Well centered and spotless clean hotel

  08 Aug 2025

  Very well-located hotel. A few minutes' walk to the sea coastal and all the attractions. There is a 2-minute walk to Carrefour, and a 20-minute drive to Cannes. Well-centered to drive and discover all of the Côte d'Azur. The staff were very helpful. 24h reception; we arrived very late after 1 am and they were very helpful to get us sorted with the checking and parking. The room was spotless, clean, spacious, with a beautiful terrace. DOROTHEE CAMBIER, Directeur général at Hotel & Residence Les Strelitzias, responded to this review Dear 597nadiab,Thank you for your wonderful review! We are delighted that you enjoyed our location, the warm welcome from our 24-hour team, and the comfort of your room with a terrace.We look forward to welcoming you back very soon to the Côte d’Azur!Kind regards,Dorothée CambierGeneral Manager

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• User:Alexis D

  Trip type: Solo travel

  Comfy room, disappointing staff

  25 May 2025

  The room was a good size, the bed was comfortable and the bathroom was nice with a good shower. The housekeeping staff were lovely to me and very friendly. I was grateful for the fridge and kettle in the room. Really helpful. I was sadly unable to have time to enjoy the terrace due to my working hours but it was nice knowing it was there and i can imagine a peaceful breakfast or evening relaxing in different circumstances. The gardens and flowers are very pretty to look at. Unfortunately the first experience of the hotel was marred by a disappointing situation at check in due to a very chaotic and disorganised system whereby the solo staff member was overwhelmed by some Italians. A pair who had been queueing in front then disappeared from the queue - presumably to join another group of Italians who had checked out, - and when it was my turn they then suddenly appeared and started shouting at me, so then the staff menber served them first and she was quite hostile to me during the check in process. I did not feel welcomed at all. Nothing was explained. When I went to go to my room, suddenly the staff member also came to the lift with a friend /or possible colleague of hers who was dressed in casual clothes and they were speaking in a Ukrainian/Russian type language. This friend had been at the check in process waiting for all the guests and it had seemed like they were getting a discounted / free room Ince we were all dealt with. So the atmosphere in the lift was already tense due to the hostile treatment at check in. Secondly, upon entering the room my bathroom sink was broken and that was flooding so that was another disappointment added to the first impression. I called down (to the same girl) and explained and was told nothing could be done and I couldn't have a different room (even though I hadnt asked for a different room) but that the problem would be dealt with the next day. Which it was and I was grateful. But I was unable to wash my hands and clean my teeth in the sink and after an 18 hour day it just felt extra difficult. I explained to the girl I wanted to make a general complaint about the first impression being poor and feeling uncomfortable and unwelcomed there which given.the cost was disappointing. Thirdly- not the hotel's fault - the noise of the guests late at night was quite loud and disruptive especially after 11pm through to 2am when they were up and down in the lift and corridor passing.  Was surprised that the rooms allowed so much noise to be honest but given I was working at the film festival and long erratic hours I really needed to sleep Eventually due to the noise I decided to leave the hotel and cut my stay short. When I checked out - despite it being earlier than the specific end date and what i had paid for, not one of the 3 daytime staff asked me why I was leaving early. Nor did they ask how my stay was, which I found surprising and lazy on their part. It was a further and final disappointing end to my stay that confirmed my first impression.  I was so tired that I just left and found somewhere else at additional cost. FREDERIC BRACQ, Directeur général at Hotel & Residence Les Strelitzias, responded to this review Dear Alexismday,Thank you for taking the time to share your experience at our establishment.We sincerely apologize that your arrival did not go as smoothly as expected. Indeed, due to the simultaneous arrival of several guests that evening, you felt that you were not welcomed properly, and we truly regret that.Regarding the issue with the blocked sink, since we no longer had a technician available in the evening, we offered you another room for your first night, which you declined.As for your request to speak with management that evening, our receptionist informed you that a manager would be available to meet with you the following morning.We are grateful that you appreciated the well-maintained condition of the hotel, its floral setting, and the friendliness of our housekeeping staff.We hope to have the opportunity to welcome you again under better circumstances.Best regards,Frederic BracqDirector

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• User:8o1devp43h

  Trip type:

  Best hotel ever

  20 May 2025

  Everything is great! Room service people resto food breakfast! Everything is great! 5 minutes walking from the beach and the train station FREDERIC BRACQ, Directeur général at Hotel & Residence Les Strelitzias, responded to this review Dear 8oldevp43h,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay, especially our room service, restaurant, and breakfast. It's also great to know that you appreciated our convenient location near the beach and train station.We hope to have the pleasure of welcoming you back very soon!Kinds regards,Frederic BracqManager

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• User:ErnestMartin999

  Trip type:

  A nice and familiar place to stay

  02 May 2025

  We wanted a place in or near to Antibes. It's good to reach by car and very near to the beach of Juan les Pins. The hotel has a concept of being also in part a home for elderly people, which gives a peaceful and friendly atmosphere to the whole place. We liked our stay, we loved the waitress having invented her own drinks that were really good, the 24/7 reception and so on. We will come back with pleasure! FREDERIC BRACQ, Directeur général at Hotel & Residence Les Strelitzias, responded to this review Thank you very much for your kind review.We’re delighted to hear that you enjoyed your stay with us and appreciated both our location near the beach of Juan-les-Pins and the peaceful, friendly atmosphere of our hotel.Our 24/7 reception is always here to make our guests feel welcome and cared for, and we’re happy that it added to your comfort during your visit.We look forward to welcoming you back with great pleasure on your next trip to Antibes!Best regards,Frederic Bracq

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• User:Ilona V

  Trip type:

  Comfortable and modern room

  20 Apr 2025

  The room was medium size with a modern desing and spotless clean. The bathroom was new with walk in shower. Room was cleaned daily and supplied with shower gel and soaps daily. Bed was comfortable and there was an extra blanket in the wardrobe, which I appreciated. The hotel is a short walk from the train station and up to 10 minutes walk to the beach. I would highly recommend this hotel. FREDERIC BRACQ, Directeur général at Hotel & Residence Les Strelitzias, responded to this review Dear Vyslouzilova Ilona,Thank you very much for your detailed and positive review.We are delighted that all of our services met your expectations.It would be a real pleasure to welcome you again on a future stay.Kind regards,Frederic BracqDirector

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