Hotel Ibis Carcassonne Est La Cite

Recent Reviews: 1249

• User:bjsmit

  Trip type: Family

  Convenient hotel

  01 Feb 2026

  We stayed here two nights on our summer road trip. The hotel has a gated parking lot during the nights. And there is a small pool.There is a small shopping center on walking distance with a pub/beer shop and a restaurant. PAUL SEVERINE, General Manager at Hotel Campanile Carcassonne Est - La Cite, responded to this review Good afternoon, thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay and that our location contributed to your comfort. It will be our pleasure to welcome you back on your next visit to the region. See you soon!

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• User:tripmember01012026

  Trip type: Couples

  Stay elsewhere

  06 Oct 2025

  This hotel is in an industrial area.There are no places to eat nearby as other reviews mentioned.There is an illegal campground right next to the hotel, with people roaming around and not recommended to walk to the castle from here , as advised by reception.The room has no smoke alarm and at 9 at night the alarms went off on our entire floor with people wondering if we needed to evacuate or not.The carpet in this room was so gross. Paper cups and an old kettle for tea and instant coffee.Shower didn’t drain. Curtains ripped. I would advise to stay elesewhere.

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• User:Aida-mini_critic

  Trip type: Family

  Great location, very welcoming and good price.

  22 Aug 2025

  Great for a stop over if you need a basic hotel for a night. Cheap and great location with good parking. Good restaurant and bar where we enjoyed a nice meal. Lovely staff! The only reason for 3 stars is the dirty carpet in the room, this made it smell, and general wear and tear in the room furnishing of which some were dirty, damaged. Attention to detail and improvements in this area would definitely earn more stars.

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• User:Veneable_Bede

  Trip type: Couples

  Does What It Says On The Tin..........

  30 Jun 2025

  Pretty much what you would expect from a Campanile. The rooms were clean. Air conditioning was good. Staff were very friendly and put up with my limited French - We got by! The restaurant was fine and did a good buffet and main courses. Not sure if it was because we are English but we did not get water or bread unless requested. The bar served a wide range of drinks and there was an outside area or small lounge area.

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• User:Leilah_Hillman

  Trip type: Couples

  Lovely!

  20 Sept 2024

  Extremely well maintained hotel with superior quality rooms and helpful staff. The location was 5 mins from the medieval city and offered free parking on site. The restaurant was good and there was a grocery store 200meters away from reception! Séverine PAUL, General Manager at Hotel Campanile Carcassonne Est - La Cite, responded to this review Hello, thank you very much for your positive feedback! We are delighted that you enjoyed the quality of our rooms, as well as our proximity to the medieval city. It is a pleasure to know that you found our staff helpful and that the restaurant lived up to your expectations. We look forward to welcoming you back soon for an equally enjoyable stay. Sincerely,Lauriane - Adjointe de direction Hôtel Restaurant Campanile Carcassonne EST ***

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