Thr Hotel was really hard to find from the main road. Not a lot of parking and after driving for 9 hours we were tired. Even though it says the Hotel Kenedy, it says Le K on the side do watch out for it. Best to park at the Le Boucherie restaurant and walk over. The hotel reminds me of a travel lodge in the UK.. the rooms were clean but worn..and a musty/damp smell in the room.The breakfast was good. A good selection of foods. and the room was a good size for everyone.
Sandra BITTON, Directeur général at Hotel Le Kennedy - The Originals Relais, responded to this review
Dear customer, Thank you for writing a feedback after your stay. Your feedback are really important for us because it allows us to improve the quality of our services. Concerning the location of the hotel, do not hesitate to call the reception to help you find the hotel. We have a 24h reception and they would be all very happy to help you. For the parking lot, you could have park on the front, the side or behind the hotel, on the restaurant side, which is also our parking lot. Then, for the room, the room was renovated recently so we are surprised about your feedback. All the team of the Hôtel Le Kennedy is deeply sorry that it has impacted the quality of your stay. We hope we have the chance to see you again so we can offer you a better experience with us. Regards, SandraDirector
User:LynseyH198
Trip type: Couples
Comfortable stopover
03 Apr 2024
Clean and comfortable perfect for a one night stopover. With helpful friendly staff who allowed us to chain our motorcycle to the column right outside the hotel doors under the security camera. We had originally booked a hotel in the centre but after finding out about the Crit Air charges in the larger French towns/cities (clean air zone) we cancelled it and booked this instead. It’s a 5 min walk to the tram stop which takes you right to the centre and is free on a weekend. Breakfast was decent and they also give you 10% discount voucher for the steakhouse next door which isn’t too bad.
Sandra BITTON, Directeur général at Hotel Le Kennedy - The Originals Relais, responded to this review
Dear Customer, Thank you for sharing your feedback after your stay. Your feedback are really important for us because it tells us to maintain the quality of our services. All the team of the Kennedy Hotel would like to thank you and we hope to see you again soon ! Kind regards, Sandra Head Manager
User:Iulian O
Trip type:
It was OK
02 Oct 2021
We stayed for 1 night at this hotel. The room was clean and suffieciently big. For breakfast the food variety was really impressive. They have good croissants. The parking is free and there were plenty of free spaces.
User:Loolew
Trip type:
Put head down....to sleep
06 Sept 2019
Just an ordinary place with a few fancy decorations at reception...Not sure if the receptionist is too happy with her job!Anyway, had a good sleep and was up and away early the next morning. Having gone a little further down the road towards `Montelimar'. would rather have overnighted in Thiers.
CarolineC63000, Manager at Hotel Le Kennedy - The Originals Relais, responded to this review
Good afternoon, We are sorry that you are not satisfied with your stay at our hotel.We have good feedback on our decoration of our hotel in all its ensemble and especially for our staff who is very appreciated by our customers.We hope to have the pleasure to welcome you during a future stay to share a better experience.Regards,Sandra, Executive Assistant
User:Patrick B
Trip type: Family
A very good surprise!
22 Aug 2019
Stayed on the way back home from holidays as we wanted to visit Vulcania. We booked two rooms : a twin (newly renovated) and a family suite. We had e-mailed the hotel prior to arriving to request an early check-in to drop off our little dog as they’re not allowed in Vulcania and our request was met to our satisfaction. The location is on a busy roundabout but the efficient double glazing and air con made it a very quiet and comfortable night. The staff was very efficient and welcoming. The hotel was clean and the breakfast was very good. Not to mention the excellent dinner at la Boucherie next door. The only drawback was the family suite located in a older part of the building and only accessible through narrow stairs. Not easy with luggage (and a pram) for two kids and two adults. Pressure in the shower was on the weak side and it’s a shame that one of the windows was not equipped with shutters like the other ones. But all in all a very nice experience. A nice surprise actually!
CarolineC63000, Propriétaire at Hotel Le Kennedy - The Originals Relais, responded to this review
Hello PaddyThank you for taking the time to post this comment online.We are delighted that your stay with us has given you satisfaction.Actually you have occupied a family room located in a wing of the hotel with only 4 rooms on the 1st floor. Be aware that the lift is mandatory beyond the 1st floor. I apologize that the current receptionist did not offer his assistance in getting your luggage upstairs, which we usually do.Hoping to welcome you again on a future stay.See you soon and have a good day.Caroline