ibis Styles Vichy Centre

Name: ibis Styles Vichy Centre
Address: 11 Avenue Pierre Coulon, Clermont-Ferrand, france
Telephone: +44-204-505-9777
Rating: 3.1

Vichy, Clermont-Ferrand, France

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About ibis Styles Vichy Centre

location

This hotel warmly welcomes guests in Vichy.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A sun terrace is a great place to while away the hours. The hotel offers outdoor sports, including cycling/mountain biking, crazy golf, golf, fishing and horse riding. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the hotel include a gym and bowling. A wellness area with a spa is available at the hotel. A casino offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day.

Amenities at ibis Styles Vichy Centre

Facilities
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  Air conditioning
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  Lobby
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  Casino
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  Conference Room
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  Room Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Golf
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  Events

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

122

Average

126

Poor

Terrible

Recent Reviews: 441

User:Don R
Trip type: Couples
IBIS complete lack of Style
11 Jul 2023
My wife and I stayed there for one night in June booked and completely paid for ( except for the tourist tax) through an awards program. Upon arrival we were told that while we had a reservation it was not paid for and we needed to pay before getting a room. While this surprised us, it had been a long drive and we just paid the bill hoping to get it sorted out when we returned home. That sorting out is still ongoing and does not look good. Regardless of what was described above, the room that we doubled paid for was small, dirty and badly in need of a refresh. What passed for an air conditioner was so noisy that we had to turn it off and depend on one open windrow which did not provide much ventilation. Buffet breakfast was adequate but not very appealing. Ibis should be ashamed to be associated with this hotel.
User:Alexandru P
Trip type:
Cleanish
10 Aug 2022
We spent a night in Vichy on our way to UK. The location of the hotel is amazing unfortunately it is not what we were expecting cleaning wise. The room was cleanish. The high level and behind the curtains haven’t been clean for some time as at least a dozen of spiders have made home there. My wife and my kid were terrified as they were crawling on the curtains. Went to the reception and even after hours the receptionist was brilliant and apologetic. He offered us another room but unfortunately was the same like the previous. The mattresses and sheets were stained. My wife couldn’t rest at all.The breakfast was good and the staff seemed nice.The price was a bit too much for what we got, we could have gone to a normal Ibis or a budget one for less money.Next time I won’t choose Ibis Syles again as they don’t represent the Ibis family right.
User:Phoebie J
Trip type:
Worst Accor hotel we’ve ever stayed in.
01 May 2022
Good points - location and car park.Bad points - several (see below)Key card; key cards have the room number clearly displayed on them rendering room anonymity pointless. Crazy.Maintenance; bathroom latch in our room was broken and obviously had been for some time. It was impossible to close the door securely.Housekeeping; poor. Towels were changed on a daily basis but the bed was not straightened. I don’t expect clean bedding everyday but the bed should be made and tidied up. Our room was very dusty and the carpet unvacuumed. Corridors were dingy and dusty. Overall, the hotel is grubby and due for refurbishment. Breakfast; a limited range of cheap, low-quality food. And not much of it. Guests arriving after 09:00 are likely to find some items unavailable.Staff; mixed. Mostly polite and friendly but a young woman member of staff on duty at breakfast needs some customer service training. She is surly and offhand. I expect to receive the standard ‘thanks for drawing this to our attention and we’ll strive to improve’ response. It’s not good enough. As well as this review I’ve submitted a full complaint to Accor.
User:eloylib
Trip type:
3 days stay
15 Sept 2021
We stayed at the hotel for 3 nights with a 8 months old child. We reserved a baby bed but uppon our arrival this wasn't available. The room was not that clean and has an older look. The staff is friendly and helpful. The breakfast was ok. Ana TENORIO, General Manager at ibis Styles Vichy Centre, responded to this review Dear Sir,We thank you for the time you spent noting your stay.We red with full attention your comments to improve our service.Kind regards.Romain, Ibis styles Vichy
User:hollyannb409
Trip type: Couples
Ironman Vichy
21 Aug 2021
We stayed here for the Ironman. Fantastic location on running route and short distance to start. Super friendly staff that really looked after us. The were so race oriented with breakfast at 4a and taxis to start! Even helped us find a pharmacy on a Sunday. Left us a gift after the race with sweet handwritten message. Merci Ibis! Hotel, Guest Services / Front Office at ibis Styles Vichy Centre, responded to this review Hi,thank you for your lovely comment.It was a pleasure to wake up a little bit earlier for our customers.Romain,Ibis styles vichy centre