The Originals Boutique Hotel Le Marmotel Clermont-Ferrand

Name: The Originals Boutique Hotel Le Marmotel Clermont-Ferrand
Address: 18 Boulevard Winston Churchill, Clermont-Ferrand, france
Telephone: +44-204-505-9777
Rating: 3.8

Clermont-Ferrand, France

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About The Originals Boutique Hotel Le Marmotel Clermont-Ferrand

location

This hotel warmly welcomes guests in Clermont Ferrand.

facility

The hotel has a lift and features 91 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including tennis, golf and a gym.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at The Originals Boutique Hotel Le Marmotel Clermont-Ferrand

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Tennis

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

122

Very Good

122

Average

Poor

Terrible

Recent Reviews: 365

User:Michael B
Trip type: Family
Amazing
06 Jun 2026
Was an amazing location. We had a family room which was brilliant value for money, so clean and fresh, staff was very friendly and helped us with all are needs
User:Go58955758658
Trip type: Couples
Lovely stay
30 May 2026
Nice hotel lovely outdoors seating area nice for a few drinks room was nice and modern comfortable bed etc.The two ladies on reception were both very nice and made us feel very welcome
User:debbie40
Trip type: Couples
What a fiasco
17 Sept 2025
Firstly management don’t seem bothered to changed the name of the hotel from Comfort inn to Marmotel on here so that people can find reviews and write reviews easily. I wonder why….I booked this hotel for 2 reasons - the secure parking and an on-site restaurant. This was because it was a stopover on a long drive from Italy to Brittany. Before booking I emailed the hotel to ask how I ensured I could park in the secure car park. I got an email back stating I needed to make a note in the comments when I booked. I duly did this.We arrived at the hotel at 7.30pm after a 10 hour drive. My husband stopped outside whilst I went to check in and get directions to the secure parking. There was a language barrier but we muddled through and he said I needed to pay for the parking and city tax which I did. The room had already been paid. We then went to the secure parking where the gate was wide open already and the car park was completely full apart from a disabled space. I dashed back in and after trying to explain the issue another staff member tells me parking is not guaranteed and it’s full. She started to say when you book with booking.com.. before I pointed out I actually booked direct with the hotel. Yes I can see it’s full but what do we do now. We absolutely would not have booked this hotel if we could not park. We ask if we can use the disabled space - not something we were entirely comfortable with as the other disabled space also had someone in it without a badge. She said yes as it’s late now but you need to pay for parking. I explained I already did and she checked and said you haven’t so I do it again. I expect to get charged twice (I did ask in the morning for them to check and they said I had only been charged once - we shall see!). We finally make it to our room. Later that evening someone else tries to come into our room. Luckily my husband had the inside lock on. But if we had been at dinner someone could have taken all our belongings!!DinnerThere was one poor waitress dashing around. There was a table of 20 or so men taking all her time. When we were seated she said it would be 15 minutes before she could take an order which was fine. The menu is quite limited but we just needed to eat after our long journey. We just had a chicken burger and a steak burger. Both were ok. Seems a little expensive for what it was.No atmosphere, a bit cafeteria like, but served a purpose.Breakfast was ok. Decent variety of food.RoomSmall but fine for one night. Awful colour schemes in rooms and hallways. Just not pleasant. Bed comfortable. Bathroom had brown stains on edges of shower tray and tiles. Didnt look clean. Shower tray slippery. Would seek out an alternative for our next trip. We don’t need a stressful experience like that parking again. I suspect people who haven’t paid were using that car park.
User:Arden E
Trip type: Family
The most disgusting hotel we have ever stayed at – avoid at all costs
15 Jul 2025
User:Cruiser826438
Trip type: Family
Great Stopover on the way to Spain.
05 Jul 2025
Great stop off on the way to Spain.Room was decent size for our family of 4, with a door between the two rooms.Good clean facilities, local amenities close by including a petrol station next door.An outside seating area on the top floor was a superb surprise.Special mention for the young lady on reception, I believe she was called Mannon, great service, and with a smile.Nothing was too much trouble for her to assist me with any requests and advice for the area.A credit to the hotel.