Grand Hotel Bristol

Name: Grand Hotel Bristol
Address: 7 Place de la Gare, Colmar, france
Telephone: +44-204-505-9777
Rating: 3.7

Colmar, France

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About Grand Hotel Bristol

location

This traditional hotel is situated in Colmar, the Alsatian wine centre. Lying opposite the train station, this hotel is a short 10-minute walk from the city centre where guests will discover a diverse range of restaurants, shops and tourist sights. It is 15-20 min to various museums including the Unterlinden museum, the Musée Bartholdy and the Musée du Jouet.

facility

The hotel was built in 1912. The hotel has 16 suites and 55 double rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, a baggage storage service and a safe are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include room service (for a fee), an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available for a fee.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has 71 non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments. Ski lifts provide easy access to the pistes. A dance club offers fun and entertainment.

meals

Dining facilities include 2 restaurants, a breakfast room, a café and a bar. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Grand Hotel Bristol

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Nightclub
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Restaurant(s) with smoking area
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  Room Service
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  Theatre
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
Sport/Entertainment
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Sun terrace

Location

Around this property:

Public Transport

20 m

Ski Area

20 m

Bars / Pubs

300 m

Nightclub

300 m

Ski Lift

500 m

City Centre

2000 m

Tourist Centre

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

270

Very Good

509

Average

256

Poor

Terrible

Recent Reviews: 1169

User:Ian E
Trip type: Couples
As close to a 4 as I am to walking on the moon
10 Jan 2026
The exterior is lovely — unfortunately, that’s where it ends. The room is extremely tired and in need of a thorough clean. The toilet flush button was absolutely repulsive, and the scratched toilet seat didn’t help. Paper coffee cups in the room are not what you expect in a hotel that claims to be above 1–2 star level. Breakfast although very limited did its job. Service in the lounge was poor; the waiter was unhelpful and it felt like too much effort to be served, so we left and went elsewhere. We chose this hotel purely for its proximity to the station, but in hindsight it would have been better to take a taxi and stay somewhere else.
User:martinpjpatrick
Trip type: Couples
Convenient for Travellers arriving by Train.
12 Dec 2025
All though extremely convenient for Travellers arriving from By Train, The establishment is outdated still living in the 80s. Room on the 2nd floor very tired to include the furniture and facilities. Mouldy bathroom sealant and again outdated basin, overhead shower and WC. Dining room in the evening had poor ventilation. Upon entry you were hit with unpleasant cooking smells from the kitchen. I would not stay here next visit to Colmar.
User:AntonioZ208
Trip type: Family
Inexistent customer service in the restaurant
18 Oct 2025
Horrible customer service experienced provided by the waiters in the restaurant, Specifically by Stefan: extremely rude and impolite.
User:renee4410
Trip type: Family
Perfect stay!
07 Oct 2025
This hotel is opposite the station in Colmar. It is a beautiful well maintained hotel. The rooms are gorgeous and first class bathrooms. Everything is spotlessly clean and top quality. We stayed here two nights. The breakfast was faultless with a great selection and very classy surroundings but also very homely. Walking distance about 15 mins to centre of old town. An incredibly beautiful little town! Thank you for a wonderful stay!
User:Compass25888907741
Trip type: Family
Terrible
29 Jul 2025
The facility needs a complete overhaul. My daughter and I reserved a junior suite and were quite disappointed. Chairs with holes, no shampoo in bath, ineffective air conditioning and a housekeeper who should never work with the public. I neglected to bring the room key with me which I discovered when we returned to the room. We asked a housekeeper if she could open the door for us. Rightfully so, she refused and my daughter went to the front desk to get another key. As I am standing in the hallway, the housekeeper is going completely off. True, she was speaking French but I could recognize "American." Another staff member arrived and the two of them spoke in French but were clearly talking about the "American." I have never been so humiliated in my life. I kept saying "I'm sorry," but they went on and on. When my daughter returned to the hallway with the new key, we went into our room. I started crying once inside the room as I have never been treated like that. The situation infuriated my daughter and she went to talk with the manager on duty. The housekeeping supervisor and the rude housekeeper came to our room to apologize. I certainly appreciated the apology but the damage had been done. I wish I had read the reviews prior to making the reservation. I am a very seasoned traveler with almost 2 million frequent flier status so I have stayed in many hotels and nothing like this has ever happened to me.