Hotel Des Gouverneurs

Recent Reviews: 389

• User:Aeginli

  Trip type: Couples

  Misleading photos, bad service, dirty premises

  23 Jun 2025

  I booked this hotel expecting a room with a sea view, as shown in the photos. Instead, I was given a room located two floors underground, with no sea view at all. The listing was extremely deceptive. The photos showed high floor rooms with balconies and unobstructed views of the sea, which clearly do not represent all the rooms.Our room not only lacked a view but also had no privacy. People frequently stood right outside our door, smoking and taking photos. We had to keep the curtains closed the entire time just to prevent strangers from peering inside. Even in the hotel’s own “sea view” photos, the curtains are closed in some images, probably for the same reason.There is no elevator, so be ready to carry your luggage down several steep flights of stairs. The room itself was not clean and we found bugs inside. When I raised these concerns with the manager, a woman with a mole on her upper lip, she was rude and dismissive. I asked for a partial refund or at least a complimentary breakfast due to the misleading listing and poor experience, and she refused both. She should not be dealing with guests.As a final impression of the hotel’s standards, take a look at the dirty fishbowl in the lobby. The water is cloudy, filled with waste, and the fish is visibly swimming in filth. If that is how they maintain the condition of a fish tank that every guest walks past, you can imagine how little attention they pay to cleanliness elsewhere.I left feeling scammed. I do not recommend staying here unless you want to be misled and treated poorly. Hôtel des Gouverneurs, Marketing at Hotel Des Gouverneurs, responded to this review Dear Sir,Thank you for your feedback, although we are truly sorry to hear that your experience did not meet your expectations.After checking your reservation, we would like to clarify that you booked a Superior Room, and not a Superior Room with Balcony. The room you were assigned fully corresponds to the category you selected and is featured in the visuals available on our website as well as on our Booking.com page. The photos of our rooms are accurate; some are taken with the curtains closed to control lighting conditions, not to conceal the view.As soon as you shared your dissatisfaction with us, our team immediately took your concern into account and offered you the option to change rooms, which you accepted. You were then relocated the next morning to a room on the second floor.Regarding the aquarium at reception, please note that the water can appear cloudy right after feeding, but it is cleaned and changed very regularly to ensure the well-being of the fish.We remain attentive to our guests' feedback and are committed to doing everything we can to ensure a pleasant stay for each of them.Sincerely,The Hotel des Gouverneurs

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• User:sopaca

  Trip type: Couples

  A beautiful hotel in a wonderful location with fantastic views

  08 Jun 2025

  We booked a Superior Room with Seaview and it was just as described. We were in room 26 and the view was fabulous - looking out to sea directly ahead and a view of the marina and port to the left. The big ferries coming and going went right past our window which I loved seeing. The room was spacious and very nice - large comfortable bed, good quality linen, big bathroom with double basins and roomy and powerful shower. Nice toiletries. Everything was very clean. We had a drink on the terrace in the evening - a lovely area with a spectacular view. All of the public areas of the hotel were very nicely furnished and inviting to spend time in. We parked in the Citadel Car Park which is 5 minutes walk - although up and down some steps. It closes overnight but you can get your car out 24/7. Hôtel des Gouverneurs, Marketing at Hotel Des Gouverneurs, responded to this review Thank you so much for your kind words 🌟We’re delighted to hear you enjoyed the spectacular views, the evening on our terrace, and the welcoming atmosphere throughout the hotel.It means a lot to us to know you felt comfortable and well taken care of. We look forward to welcoming you back to the citadel of Bastia!Best regards, L'Hôtel des Gouverneurs

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• User:krokodil1986

  Trip type: Couples

  Great place to stay - some issues worth keeping in mind

  22 Feb 2025

  Excellent hotel in the Citadel area of Bastia, overlooking the harbour and port. Very comfortable modern rooms with all facilities. Definitely worth getting a room with a view.We stayed in February after Valentine's Day, and the hotel remained fairly busy throughout our stay. Very good breakfast, although the coffee could be better considering one is staying in a part of France !!A few quibbles : - we arrived by ferry late in the evening and the hotel had said that they had booked a taxi for us, but I had to call twice, and it eventually came half an hour late. It seemed to be the only taxi in Bastia ( which is highly unlikely ). - there is only walking access to the hotel as it is in the old quarter where vehicles are not allowed. That could be a problem for people with mobility impairment.- there are some very good restaurants in the local vacinity, and also a short walk into the main part of town or around the harbour, so we did not bother with trying the evening meals in the hotel. However we were put off by trying an evening meal in the hotel by the fact it was served on low tables, with "comfy" chairs, in the common reception, bar, entrance area. There is no dedicated restaurant room apart from the terrace, where breakfast is served, which in winter is a canopy area. Maybe in summer, or warmer weather, that would be much more enticing, especially with the view.- our room had an ensuite toilet / shower room, no bath, and the shower was not fully enclosed, so if one was not careful one ended up with water all over the shower / toilet room floor area. The water temperature seemed to randlomly get extremely hot and cool.- the partitioning walls in part of the hotel are not soundproof, so at busy times it could be a bit noisy.Saying all that though, definitely worth staying, attentive not not overly intrusive staff which is also a bonus. Hôtel des Gouverneurs, Marketing at Hotel Des Gouverneurs, responded to this review Great place to stay - some issues worth keeping in mindExcellent hotel in the Citadel area of Bastia, overlooking the harbour and port. Very comfortable modern rooms with all facilities. Definitely worth getting a room with a view.We stayed in February after Valentine's Day, and the hotel remained fairly busy throughout our stay. Very good breakfast, although the coffee could be better considering one is staying in a part of France !!A few quibbles :- we arrived by ferry late in the evening and the hotel had said that they had booked a taxi for us, but I had to call twice, and it eventually came half an hour late. It seemed to be the only taxi in Bastia ( which is highly unlikely ).- there is only walking access to the hotel as it is in the old quarter where vehicles are not allowed. That could be a problem for people with mobility impairment.- there are some very good restaurants in the local vacinity, and also a short walk into the main part of town or around the harbour, so we did not bother with trying the evening meals in the hotel. However we were put off by trying an evening meal in the hotel by the fact it was served on low tables, with "comfy" chairs, in the common reception, bar, entrance area. There is no dedicated restaurant room apart from the terrace, where breakfast is served, which in winter is a canopy area. Maybe in summer, or warmer weather, that would be much more enticing, especially with the view.- our room had an ensuite toilet / shower room, no bath, and the shower was not fully enclosed, so if one was not careful one ended up with water all over the shower / toilet room floor area. The water temperature seemed to randlomly get extremely hot and cool.- the partitioning walls in part of the hotel are not soundproof, so at busy times it could be a bit noisy.Saying all that though, definitely worth staying, attentive not not overly intrusive staff which is also a bonus.

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• User:Steve S

  Trip type: Couples

  A luxurious place to stay in Bastia!

  22 Oct 2024

  This was a luxurious place to stay and enjoy Bastia. Located within the walls of the Citadel with easy access to the must see sights of the city. We had a superior double room with a balcony and had a great view of the harbor and islands off the coast. The room was a comfortable size but the balcony made this the place to stay. The staff were very friendly and helpful. I am sure we spent more time in our room because it was so welcoming and a great place to relax after walking all over town. I highly recommend this excellent hotel as the place to stay in Bastia. Oriana Agostini, Marketing at Hotel Des Gouverneurs, responded to this review Dear SirThank you for sharing such a glowing review of your stay with us! We are thrilled to hear that you enjoyed the luxurious experience, our unique location within the Citadel, and the easy access to Bastia’s must-see sights.It’s wonderful to know that your superior double room, with its balcony and stunning views of the harbor and nearby islands, made your stay extra special. We’re delighted that you found the room so welcoming and perfect for relaxation after exploring the city.Your kind words about our friendly and helpful staff mean a lot to us—we strive to make every guest’s experience truly memorable.Thank you for recommending Hôtel des Gouverneurs as the place to stay in Bastia. We look forward to welcoming you back for another exceptional stay!Warm regards,The Hôtel des Gouverneurs

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• User:passportticketmoney

  Trip type: Couples

  Small and perfect hotel in the Citadel

  28 Aug 2024

  First stop in Corsica, straight off the ferry into the arms of this very comfortable, small hotel. Food for our late arrival was pre-arranged by email and ready for us to enjoy on the terrace overlooking the stunning port city. Our room facing the sea, was like a cave, cosy and buried into the hill, with a shared terrace. Breakfast was sumptuous. Service excellent throughout the hotel. Cabs arranged to and from port hotel and station. Bastia is beautiful. I'd return in a heartbeat.

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