Coeur De Megeve

Recent Reviews: 251

• User:Gary M

  Trip type:

  Brilliant Hotel

  26 Mar 2026

  Great hotel great location with a few improvements could be a great hotel. Check in experience & selling of breakfast. No changing room available so sent down to Sauna quite literally. Breakfast selection limited but available. Hotel Coeur de Megève, Service clients/Réception at Ceour de Megeve, responded to this review Dear Gary,Thank you very much for taking the time to share your feedback following your stay. We are delighted that you found our hotel "Brilliant" with a great location.We are sorry that your check-in experience did not meet your expectations. Please allow us to clarify that, given your morning arrival, your room was unfortunately not yet ready. To ensure you could still make the most of your skiing day immediately, we offered you access to our Spa area to change. We sincerely regret if this courtesy solution was misinterpreted or if it was not ideal. We take good note of your comment regarding the need for a more suitable changing room.Regarding the breakfast, we strive to offer a selection of fresh and high-quality products, and we will review our options to ensure greater variety and better satisfy the preferences of our guests.We hope to have the pleasure of welcoming you back very soon and offering you a perfect experience.Le Coeur's Team

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• User:Bo Y

  Trip type: Couples

  Compromising facilities and cleaning needs improvement

  11 Feb 2026

  It is super hard to find the hotel entrance by driving. And you can't park the car on site. You have to park the car in a nearby garage which is narrow and hard to get in. If you have ski equipments, this hotel will be a bit challenging. And they don't offer shuttle to the lifts so you need to carry your skis and walk to the lift which is not very close.The shower room has a very bad smell, but the staff insisted that every bathroom smell like this and refused to change a room for us.We settled for one night then move to the grand hotel soleil early next morning. They offer parking and ski room and free shuttle to multiple gondolas. Hotel Coeur de Megève, Service clients/Réception at Ceour de Megeve, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay at Hôtel Le Coeur de Megève. We are genuinely sorry to read that certain aspects of your experience did not meet your expectations.Regarding access to the hotel, our property is located in the historic pedestrian heart of Megève. Due to this unique setting, we do not have on-site parking. The nearest public parking facility is located approximately 50 meters from the hotel. Guests may stop briefly in front of the entrance for unloading, and our team is always happy to guide access and assist with luggage from the drop-off point to ensure a smooth arrival.Concerning skiing facilities, we do not operate a ski shuttle service as we are situated only about 150 meters from the main gondola. Most of our guests appreciate the short walking distance to the lift. We offer two convenient options for ski equipment: an on-site ski room within the hotel, as well as a partnership with a ski shop located directly at the foot of the gondola, making it easy to move comfortably between the hotel and the slopes without having to carry equipment back and forth.With regard to the bathroom odor you mentioned, we would like to clarify that the scent comes from our cleaning products, which are selected to provide a fresh and neutral fragrance. That said, we fully understand that sensitivities and preferences vary, and we sincerely regret that this was unpleasant for you. We take good note of your feedback.We truly appreciate your comments, as they allow us to continue refining the clarity of our guest communication. Should you choose to give us another opportunity in the future, we would be pleased to assist you in planning a stay that better suits your expectations.Kind regards,Le Coeur's Team

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• User:Departure11283807871

  Trip type:

  read

  01 Feb 2026

  During my recent stay at Hotel Le Coeur de Megève, I was truly impressed by the fantastic team, especially the women working at the hotel. Their warmth, professionalism, and attention to detail made a significant difference in my overall experience. They were not only welcoming but also incredibly efficient, ensuring that every guest felt valued and cared for.It's clear that the female staff members are the real backbone of the hotel, managing everything with grace and skill. Their dedication and hard work do not go unnoticed, and I believe the hotel should continue to empower and support them in their roles. They truly embody the spirit of hospitality, and it would be a shame not to recognize their contributions. All the rest should work at a gas station, impolite and out of touch. When it came time to check out, the experience took a turn for the worse. I had inquired about a late check-out, assuming it wouldn’t be an issue, given the hotel’s otherwise welcoming approach. Unfortunately, the staff member handling my check-out was brusque and seemed notably impatient. I felt rushed through the process, leaving me with a lingering feeling of dissatisfaction.It’s disappointing because the check-out experience doesn’t reflect the overall warmth and professionalism of the hotel staff I encountered during my stay. I believe this aspect requires improvement to align with the high standards set by the rest of the hotel team.In conclusion, Hotel Le Coeur de Megève has much to offer, but I hope the management addresses the check-out experience so that future guests can leave with the same positive feelings they may have enjoyed throughout their stay. I would love to return someday with the hope of a more seamless departure. Hotel Coeur de Megève, Service clients/Réception at Ceour de Megeve, responded to this review Dear Host,Thank you very much for taking the time to share your experience at Hôtel Le Coeur de Megève.We are truly grateful for your kind words regarding our team, and especially the women you highlighted. Their warmth, professionalism, and dedication are indeed at the heart of our hotel’s spirit, and it means a great deal to know their efforts made such a positive impact on your stay. We will be delighted to share your compliments with them.However, we are sincerely sorry that your departure experience did not reflect the same level of hospitality. You mentioned feeling rushed during check-out, and we genuinely regret that this was your impression. The period of your stay was particularly busy, and unfortunately we were unable to accommodate a late check-out request. That being said, this does not excuse the way the situation may have been communicated.Please accept our apologies if the tone or manner felt brusque or impatient. We have addressed this internally and reminded our team of the importance of maintaining the highest standards of courtesy and attentiveness at every stage of the guest experience — especially during high-occupancy periods.We truly hope to have the pleasure of welcoming you back in the future and to ensure that your next departure is as seamless and pleasant as the rest of your stay.Kind regards,Le Coeur's Team

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• User:Giannina B

  Trip type:

  Hotel in the heart of Megève

  19 Jan 2026

  he most beautiful hotel in the heart of MegèveThis is without a doubt one of the most beautiful hotels in the heart of Megève. Extremely cosy, warm, and elegant, it truly feels like a home away from home.The food is excellent, refined, and consistently high quality. What really makes the difference, however, is the personnel: very kind, professional, attentive, and highly qualified. Every detail is taken care of with genuine hospitality.A wonderful experience from start to finish I cannot recommend this hotel highly enough. Hotel Coeur de Megève, Service clients/Réception at Ceour de Megeve, responded to this review Gentile Giannina,Many thanks for taking the time to share your experience at Coeur de Megève.Delighted to read you've appreciated our cosy and warm atmosphere. Your words have been shared with our entire team.Many thanks again,We look forward to seeing you back !Warm regards,Le Coeur's Team

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• User:jmta87

  Trip type: Family

  Great hotel at the centre of Megeve

  14 Dec 2025

  Loved this hotel - beautiful furnishings and finishes, amazing location right at the centre of Megeve, lovely breakfast and friendly and attentive staff. Our daughter loved the bunk beds in our room and the interior decor was really nicely done. Room cleaning was really well done too. Top marks, very well done! Hotel Coeur de Megève, Service clients/Réception at Ceour de Megeve, responded to this review Dear Host,Thank you very much for taking the time to share such a wonderful review. We are delighted to hear that you enjoyed our central location in Megève, the décor, and the comfort of your room. It’s especially lovely to know that your daughter enjoyed the bunk beds — that always makes us smile 😊We are also very pleased that our breakfast, housekeeping, and the friendliness of our team met your expectations. Your kind words are a real reward for our staff, who work hard every day to create a memorable experience for our guests.We truly hope to have the pleasure of welcoming you and your family back very soon.Kind regards,Le Coeur's Team

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