Ecrin Blanc

Recent Reviews: 375

• User:sherileem2018

  Trip type: Family

  Afternoon tea

  30 Mar 2026

  Great hotel but afternoon tea very sub par - full of sugar treats only so if you have children no nutrition. Donuts cakes and a few bits of fruit and not the greatest patisserie. Recommend adding in savoury snacks

• User:NorthStar32406381609

  Trip type: Family

  Exceptional place

  28 Feb 2026

  Second visit to the hotel . We stayed for a week Feb 2025 and returned this week. We loved the hotel last time but this year the customer service …especially evening staff, was exceptional . The staff could not do enough for you . Happy and friendly - we will be back next year !! Jeff Macquet, Propriétaire at Ecrin Blanc Courchevel, responded to this review Dear Andrea,What a joy to welcome you back for a second stay and to read such warm words!Knowing that you chose to return to L’Écrin Blanc after your first experience in February 2025 is already a great satisfaction. But seeing that this new visit exceeded your expectations, particularly thanks to the attention of our evening Teams, is a true source of pride.Your comment about their availability, good spirit, and kindness will be shared with the entire Staff. These values of hospitality and conviviality are at the very heart of the Écrin Blanc spirit, and knowing they made a difference during your stay truly means a lot to us.The fact that you are already thinking about next year fills us with enthusiasm! We will be happy to welcome you again and continue building wonderful mountain memories together.Laurent GrevenGeneral Manager Ecrin Blanc - Courchevel ****+33 4 86 80 03 00

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• User:Ovidiu T

  Trip type: Family

  Nop! Not Courchevel standards. Far from that!

  09 Feb 2026

  They charged me for massage even though i went at the appointment and it was canceled by mistake by the reception.Nobody to talk to. Rude staff when i asked them to settle the issue!Poor breakfast. Very limited choice. 9 Euro extra to have your most basic breakfast food done-fried eggs.After i fully paid the extras, next day theh tried to charge my card another 4.5k euro for no reason. Luckily, my bank rejected the transaction. Jeff Macquet, Propriétaire at Ecrin Blanc Courchevel, responded to this review Dear Sir,I have read your message and regret that this situation has caused you so much frustration.After checking your file, it appears that the two massage appointments booked at Aquamotion were recorded as ‘no-shows’ by their establishment. For the second appointment, a cancellation request was indeed sent by our Teams, but Aquamotion, which manages its own schedules and billing, refused to cancel without charge. You were informed of this directly at the ski shop.You then went to the centre, but the slot was no longer available. Despite our efforts with Aquamotion to try to obtain a commercial gesture, their decision remained unchanged. The billing applied therefore corresponds to their establishment's cancellation policy, which is independent of ours.I also regret that you felt we did not listen to you. This is never the intention of our Teams, who sought to defend your case to the best of their ability.As for breakfast, our buffet includes a wide selection of sweet and savoury items. Fried eggs and omelettes are available at an additional cost, as indicated on the menu. Finally, regarding the attempted additional charge of €4,500, after a thorough check of our system, no transaction of this amount was initiated by the hotel. Your reservation was paid for via a virtual card by your booking agent.I regret that our discussions did not help to resolve the situation on site. The Management and Staff remain available to discuss and clarify any points of disagreement.Laurent GrevenGeneral Manager Ecrin Blanc - Courchevel ****+33 4 86 80 03 00

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• User:Μαρκέλλα Κ

  Trip type: Couples

  IDEAL

  05 Feb 2026

  We visited the restaurant after a perfect experience in Aquamotion. A warm and welcoming atmosphere sets the tone from the start. The small, thoughtfully curated menu highlights quality ingredients and balanced flavors, while the stunning view elevates the experience. Its close proximity to the spa makes it a perfect stop after relaxing moments, and the uniquely designed bar creates the ideal setting to truly enjoy a drink. It is the ideal way to end the day after the relaxation of the spa, definitely worth the visit! Jeff Macquet, Propriétaire at Ecrin Blanc Courchevel, responded to this review Dear Madam,Thank you for sharing this wonderful feedback following your visit.We are absolutely delighted to read that your evening in our restaurant Le Grill was the perfect extension of your relaxing time at Aquamotion.Your compliments on our menu, highlighting the quality of the ingredients and the balance of flavours, are a wonderful recognition for our Chef and his entire Team. They are committed to offering simple, generous cuisine, prepared with love.We hope to have the pleasure of welcoming you back for another memorable break in Courchevel.Laurent GrevenGeneral Manager Ecrin Blanc - Courchevel ****

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• User:Ornela82

  Trip type:

  disappointing

  03 Feb 2026

  While the hotel facilities were good, the staff experience was extremely disappointing. The staff were unhelpful, shouted at guests, and behaved in an impolite and rude manner. I also left a ring in the hotel and contacted them to retrieve it, but I was informed that it could not be found, which I find unacceptable. Jeff Macquet, Propriétaire at Ecrin Blanc Courchevel, responded to this review Dear Ornela,Thank you for sharing your thoughts. I am pleased that our facilities met your expectations.Your feedback regarding the welcome you received from our Team concerns me. The behaviors you describe do not reflect the spirit of our House and strongly contrast with the many positive reviews we receive daily praising their professionalism and courtesy. If an interaction may have been perceived as abrupt, we regret that, but we cannot allow it to be suggested that this type of behaviour is part of our practices.I understand how much the loss of your ring has affected you. We always carry out a thorough search when an item is reported missing, although unfortunately we are not always successful. If you have any further information to share with us, I am personally available to discuss this with you.I regret that your stay left you with this impression and remain at your disposal should you wish to discuss this matter in more detail.Laurent GrevenGeneral Manager Ecrin Blanc - Courchevel ****+33 4 86 80 03 00

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