Four Seasons Hotel Megeve

Recent Reviews: 164

• User:Lee P

  Trip type: Friends getaway

  The place of dreams

  11 Mar 2026

  We stayed at the hotel in early March as a group of friends. It’s been a few years since I’ve travelled to a four seasons and it’s everything I remembered. The staff treat you like a rockstar even if you don’t look like one. Every single aspect of our trip was supported and covered to perfection, from the breakfast staff, to the concierge, the ski shop and front desk they are all beautiful human beings, human, real and at the very top of their craft. Not once did they put a foot wrong. I damaged my phone upon arrival in Geneva and within an hour at the hotel they had a solution to get it fixed for me whilst I was on the slopes. Their restaurant reservations were perfect and very fitting for occasion. As beautiful as the hotel restaurants are, I would recommend going into the local village at least one night as it’s very quaint and the restaurants have a wonderful vibe and nice to walk around outside after a hard day skiing. In terms of facilities, and rooms, please do no worry we had one of the smallest rooms and was fabulous, it’s been a while since I slept so well. In regards to the skiing, I was very surprised at the quality of skiing, it’s been years since I’ve found such impeccable conditions especially in March. They comb and groom the slopes every night plus the ski in ski out facility at the hotel works like a dream.This is a fairly quiet facility perfect if you want some privacy and to get away from the crowds of more tourist areas. I thought it may have been too quiet for me but loved every minute and can’t wait to go back. I’d give it 7 stars if I could. First class Four Seasons Resort Megève, Marketing at Four Seasons Hotel Megeve, responded to this review Dear Mr. Lee P.,Thank you sincerely for taking the time to share such an extraordinary account of your recent stay at Four Seasons Resort Megève.Reading your words is truly rewarding for all of us. We are delighted to know that your experience brought back everything you cherish about Four Seasons, and even more. Your description of our teams as “beautiful human beings” touched us deeply.It is wonderful to hear that every aspect of your stay, from breakfast to concierge, ski room, and front desk, contributed so seamlessly to your experience.Your appreciation of the rooms, the quality of your sleep, and the skiing conditions in Megève means a great deal to us. We are also grateful for your kind mention of the village; it is indeed a charming complement to the tranquility of Mont d’Arbois.Knowing that you found the perfect balance between privacy, service, and experience is the greatest compliment we could receive. Your “7 stars” truly made us smile.We very much look forward to welcoming you back for another unforgettable stay in the near future.Warmest regards,Elia HarouGuest Relations ManagerFour Seasons Resort Megève

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• User:Outonthetiles

  Trip type: Couples

  Double check your reservation… they couldn’t care less if your a non resident.

  20 Feb 2026

  Booked dinner….arrived and was told we had to sit on stools at a counter.very smiling staff where so sorry that the booking wasn’t acceptable but take it or leave it.its 8.00 pm on a freezing night…. Offered the casual dinning room…very attentive waiter … food only 3 star 10 chefs and my chicken was like undercooked rubber…. And I tasted the difference between what my wife ordered and I received ( same choice)But I got a free coffeeIn my younger days I’d have a row but now … brother it’s your arrogant smiling loss.It shows you how easy it is to screw up a good brand….we will never use 4 seasons facilities anywhere.Young staff feel if they are smiling and “ oh I’m so sorry” that’s that is the end of the matter… well it isn’t…they have lost two high rollers that travel off peak…. For ever ….you only screw us once.Never let any client walk out unhappy they talk bad about you for ever. Four Seasons Hotel Megève, Marketing at Four Seasons Hotel Megeve, responded to this review Dear Guest, Thank you for taking the time to share your feedback. We are genuinely sorry to read about the experience you describe, as it does not reflect the standards of service and hospitality we aim to provide.After carefully reviewing our records, we have unfortunately been unable to identify your reservation or your visit on the date suggested. As we take all guest comments very seriously, we would appreciate the opportunity to understand more about your experience and to verify the details, so that we can investigate thoroughly.Please contact us directly at sandrine.lobet@fourseasons.com with the name of the reservation, the date and time of your visit, and any additional information you may have. This will allow us to look into the matter responsibly and take any appropriate action.We remain committed to ensuring that all our guests receive a warm welcome, high‑quality service, and a dining experience aligned with the reputation of our establishment.Thank you again for bringing this to our attention. We hope to hear from you so we can review your feedback in detail.Warm regards,Sandrine Lobet Executive Office Ambassador

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• User:Demaluxury

  Trip type: Family

  Customer service issue from front desk managment .

  16 Jan 2026

  Hotel personnel are sweet and up to fs high standard .. we were greeted nicely by front desk team and tgier manager ..the theme decoration of hotel is beautifully aligned with the geography of the area..Beautiful children amenities in the rooms and snacks ..Food Amazing asian restaurant a must in megeve.. Breakfast needs little improvement. Downside of our stay We booked through the hotel the dog sledge experience at 4 pm for my kids 13, 10, 3 years old .. we arrived 4:10 , We saw 2 sledges one with a family The other with two nannies and a toddler (Which was basically our booked sledge)! The two employees completely ignored us . We waited quietly . When it was 4:16 i sent a message to the hotel to talk to them since the workers ignored us . Hotel replied: “concierge will revert to you back soon “ I waited again then asked the employee A About our sledge? She replied:”We go and come back!” I said :OK! 👍🏼We waited in the cold with the children and toddler. The sledge with nannies came earlier Employee B said “ you’re late , u will not ride u came after 4:15 . And i didnt see you . And the other employee who told u that we will ho and come back doest know english! “ Lies after lies ! I said we arrived 4:10! Im walking with a toddler it took more time . I understand im late but grace period is 15 min . If i arrived 4:15 i understand to cancel our trip! She said “ u can talk , meaning nothing is changing .I went back cried for two hrs . For this attitude and lies disrespect disgusting behavior. Front desc manager when calling the owner of that buisness replied that his employee claimed i arrived 4:20 . Lied again this time to her boss . Then front desc manager thought not charging me for the activity was the most generous act to do .. That was an insult . Claiming its a external activity which was just next door to them . I left furious with the way handled .. telling me in france germany timing is important . And they will handle it internally. As if this is a Factory not a Hotel with a customer that was insulted ! No gesture was offered . If it was me i would offer a spa treatment for a customer that was crying for two hrs! 100% I wouldn’t take it as i have no time for it , just the gesture would have swept the the anger ! She offered that housekeeping to fill me the bath .. im not staying in a 3 star hotel thats what she made me feel . Four Seasons Hotel Megève, Marketing at Four Seasons Hotel Megeve, responded to this review Dear Demaluxury, Thank you very much for taking the time to share such detailed feedback about your family’s stay with us. I am delighted to read that you enjoyed the warm welcome from our team, the ambiance of the hotel, our Asian restaurant, and the children’s amenities prepared for your arrival. Your kind words mean a great deal to us.I am truly sorry, however, that the dog‑sledding experience did not unfold as you expected. Our team provided all activity details in advance, including the confirmed start time and meeting instructions, and our partner operated the session according to these timings. As with all outdoor activities managed by external specialists, once the departure time has passed, the equipment and staff must proceed for safety and operational reasons.On the day of the experience, our team remained in contact with you and supported you onsite, exploring options within the provider’s availability. A full refund was issued as a gesture of goodwill, despite the usual policies applied for late arrivals. I fully understand how disappointing it was for your children to miss an activity they were looking forward to, and I am truly sorry for the distress this caused.We take all guest feedback seriously, and I have shared your comments with our partners and our internal teams. This allows us to continuously refine both communication and coordination so that experiences run as smoothly as possible for all our guests.Thank you again for your thoughtful review and for highlighting the many aspects of your stay that you and your family enjoyed. We sincerely hope to have the opportunity to welcome you back to Megève under more positive circumstances.Warm regards,Sandrine LobetExecutive Office AmbassadorFour Seasons Hotel Megève

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• User:charlesleroy20124

  Trip type: Couples

  Four seasons just keeps getting worse everywhere

  12 Jan 2026

  I've seen 3 star hotels that are better than this four seasons... an absolute disaster at 6,000 euro per night...First of all, the rooms are dated and run down. The windows leak a lot of cold air into the suite. It is cold inside and even the heating does not work well.Every breakfast I ordered to the room came cold and order entirely wrong.Not a single wood fire chimney in the entire hotel... this is a real joke to say the least.The smoking room is located outside of the hotel technically and it is freezing there. Impossible to enjoy a cigar.The bar area has very few seats and every day it is full of clients and there is nowhere to sit.The spa is also a disgrace. The outside pool is freezing cold, the saunas are located in the bathrooms that look like hospital rooms.I wish I could have my money back. Four Seasons Hotel Megève, Marketing at Four Seasons Hotel Megeve, responded to this review Dear Sir,Thank you for taking the time to share your impressions. We are truly sorry to read that your stay did not reflect the level of comfort, warmth and attention to detail that we strive to offer at Four Seasons Resort Megève.We regret that we did not have the opportunity to discuss your concerns while you were with us. Our teams are always present on property and fully dedicated to assisting our guests at any moment. Had we known that certain aspects of your experience did not meet your expectations, we would have been pleased to listen, address your concerns immediately, and make every effort to adjust your stay accordingly.Please rest assured that your detailed comments regarding the room comfort, in‑room dining experience, spa facilities and other areas have been shared with the relevant teams for careful review. They will help us continue to refine our service and facilities to meet the standards of excellence our guests rightfully expect.We would welcome the opportunity to reconnect with you directly and restore your trust. Should you wish to continue the conversation, our Guest Relations team remains at your disposal at any time.Kind regards,Sandrine LobetExecutive Office Ambassador Four Seasons Hotel Megève

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• User:x1xx

  Trip type: Family

  Four Seasons Megeve

  20 Sept 2025

  This property is outstanding. My wife and I traveled to ski (Jan 2025). As always, we reserved using the AMEX FHR. We were upgraded to a phenomenal stylish suite overlooking the front of the hotel and the slopes. The room was one of the best we have experienced with all modern conveniences enhanced with contemporary art throughout. The property is fairly intimate. We took advantage of the on-site ski concierge. The property is ski-in, ski-out although it took us a day to figure out the layout properly to ski back in to the hotel (the route back was not marked). We had an automobile so were able to drive to some of the Michelin restaurants in nearby towns. As always with a Four Seasons property, the staff were excellent during all interactions, including valet, front desk, ski concierge, and dining. One evening we were unprepared for dinner and the hotel accommodated us quickly with a reservation to its own Kaito restaurant. The breakfast buffet was excellent with high quality products. Thank you, FS Megeve for a memorable stay. This property is a jewel. We will certainly return when skiing Megeve again. Four Seasons Hotel Megève, Marketing at Four Seasons Hotel Megeve, responded to this review Dear guest,Thank you very much for taking the time to share such a detailed and heartfelt review of your recent stay with us at Four Seasons Hotel Megève.We are delighted to hear that you and your wife enjoyed your ski trip and appreciated the stylish suite, ski concierge service, and our dining options. It’s wonderful to know that the team—from valet to front desk, and the entire staff—made a positive impression throughout your stay.Your kind words about the property being a “jewel” mean a great deal to us. We have also noted your feedback regarding the ski-in, ski-out route signage and will look into ways to improve this experience for our guests.We look forward to welcoming you back on your next visit to Megève for another memorable stay.Warm regards,Elia HarouGuest Relations ManagerFour Seasons Hotel Megève

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