Residence Nemea Les Chalets Des Cimes

Recent Reviews: 233

• User:sylvie N

  Trip type: Family

  For a failed stay, follow the guide

  10 Mar 2026

  Large family of 10 people, we booked 2 apartments this winter, from February 14 to February 21, one for 6 people and one for 4 people. Goelia sold us for the small sum of 50 euros extra, a guaranteed investment side by side with our 2 apartments. The residence had attractive services, with heated pool and sauna, parking spaces provided for our 2 cars. The price of the total reservation was 3955 euros per week, (excluding guaranteed placement ) quite substantial!Filled with the legitimate hope of spending a wonderful week’s holiday in La Toussuire, we hit the road from Normandy, at 4 a.m., for an arrival around 6:30 p.m. Time for disappointment.At the reception, in the midst of the panic of the people who arrived in an indescribable chaos of disorganization, after a long moment of waiting with tired children and baby, first bad news: our apartments, were not side by side, but were not in the same cottage! For our 2 cars, only one parking space: 6E. The 9th did not exist, we searched for it all week in vain. The staff on site is hardly considerate and unhelpful, did not help us find this location. (Because of non-existence probably or incompetence?)The apartments are small, one survives on top of the other, poorly designed, outdated, ill-equipped: no oven for the kitchen for example, a tiny microwave takes its place. The dishwasher is all shaky and works by miracle once in 2, the living room table is planned for 6 but barely 5 people can actually eat together. Few dishes, almost non-existent storage, inconvenient. A complete disappointment with the service announced.But at this point we have no choice, we settle as we can, it’s the fourbis... Want a sauna? No luck, it's been out of order for a long time and we're waiting for the part...Need a snow shovel to clear the cars? Look for her! The staff of the residence did not arrange a loan of shovels (they count on citizenship!) and in front of the heavy snowfall, “the residents keep the shovels at home, we were told...”The alleys of the residence are not cleared of snow, it is dangerous, ice.The residence is announced 500 m from the town of Toussuire, but know that to go to the snow front, it will be 500 m more, or in total 1 km uphill, without sidewalks, for pedestrians it is not great..., there is a free shuttle that passes not far indeed, but armored with people and random times...Even if the residence is this time for nothing, it should be noted the constraint.I will finish with the positive: it is clean and heated, and a beautiful view. Guest Relation, Owner at Residence Goelia Les Chalets des Cimes, responded to this review Bonjour, nous sommes sincèrement désolés que votre séjour n'ait pas répondu à vos attentes. Nous comprenons votre déception concernant les différents points mentionnés, bien que certains d'entre eux ne soient pas de notre fait ou de notre volonté. Une réorganisation va être mise en place afin de ne plus rencontrer ce type de problèmes. Nous apprécions que vous ayez souligné la propreté, le chauffage et la vue dont vous avez pu bénéficier. Votre témoignage nous aide à progresser et nous espérons avoir l'opportunité de vous accueillir dans de meilleures conditions à l'avenir. Cordialement, l'équipe Goélia. Originally submitted in French on www.tripadvisor.fr. View originals.

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• User:dsayer161238

  Trip type:

  Massively Over priced - worst ski accommodation I’ve ever stayed in

  22 Feb 2025

  Shockingly poor value. Tiny, dated accommodation. Worst value for money for accommodation I’ve ever come across

• User:Jean S

  Trip type: Family

  Ski Holiday

  26 Jan 2020

  We stayed here with our son and his family. Good apartment but difficulty unloading and loading car as car park was full. Also had to carry everything up two outside flights of stairs across the snow and up two more flights. Hard work. The children really enjoyed the pool after a days ski ing and the ski ing was brilliant.

• User:Alena B

  Trip type:

  You cannot expect more from french holiday accomodation

  22 Jan 2017

  We have visited La Toussuire during first week of 2017 and stayed in Les Chalets des Cimes. We did not expect too much from french holiday accommodation and Les Chalets des Cimes completely fulfilled our expectation. Apartment was clean enough, all kitchen and bathroom equipment were working. Heating was working good enough. Little things like broken door hand or broken lamp bulbs or leaking sink in bathroom were immediately fixed after we asked to fix it. Stuff was very friendly and one lady even spoke English.Just we would like to suggest couple of small improvement. First, it would be nice to mark in description of one-bedroom apartment for 4 persons, that it is only suitable for two adults and two kids. Bulk bed in bed-room is only for kids below 6 years old. Fortunately we rented such apartment for only two adults. Second, it would be nice to have more places for privet cloth - additional hooks on walls etc. Since we could not use bed-room as a bed-room, because we are older then 6 years old, we did not have much problem, we use bed-room as wardrobe. But I cannot imagine where family of four people would put there ski cloth.

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• User:iBelgium

  Trip type: Friends getaway

  The basic but nothing more, except dirt and dust.

  19 Jan 2014

  Les Sybelles is known to be one of the cheaper ski areas. So if you chose to go to Les Sybelles you'll probably also be satisfied with a cheaper hotel and this is one of them.We paid €280 for the room and for the skipass with 2 persons. The skipass is probably €120 for 6 days. So that leaves €160 for 7 nights or €23 per night. What do you get for that price? The usual things a living room, 1 bedroom, 1 toilet, 1 bathroom, a microwave, a refrigerator, cooking plates and a bunch of cooking and eating material.These are the basics and the basics are ok, except for one thing and that's dirt. A lot of things were dirty. The cutlery wasn't properly washed and there was dust and hairs of previous visitors everywhere. It's easy to understand how this happens. In an apartment like this you have to clean the apartment before you leave. Then the staff comes in for a quick check and off you go. As a result everything was nice at first glance, but once you settle down you'll quickly notice all the dirt. Furthermore they don't provide any vacuum cleaners so you can't properly clean it before you leave. I know the price is low, but I consider hygiene a basic necessity.I also have other remarks but these are more related to the "extras". For example, there's a pool but the pool is very small, more or less 40 m2. We stayed during the low season, but it was always crowded. Another example is the wifi. Yes there is wifi if you pay extra, but the connection sucks.One more big remark is the distance to the slopes. I read it was far, but walking 2 kilometers every day till you get to a proper chair lift is long.So as a conclusion, this residence gave us the basic but nothing more than the basic except dirt and dust.

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