Best Western Plus Hotel La Marina

Recent Reviews: 997

• User:April H

  Trip type: Couples

  Terrible

  17 Mar 2026

  Shocking stay away had to cancel one night of two for medical family emergency and they refused to reimburse payment made on booking.com shameful greed

• User:Willjack

  Trip type: Couples

  Great stopover

  22 Oct 2025

  This was a one night stop but wish it had been longer as the staff and accommodation were great. The hotel is right in the marina area and only a short walk into the town. The room was not large but was very clean and had everything you would need. The breakfast was good with a decent choice. There is a pool for the warmer days and being slightly out of the main drag is quiet in the evening.

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• User:William T

  Trip type: Solo travel

  Stopover

  07 Jul 2025

  One night stopover en route from Sestri to Paris as part of a group tour.Welcoming and efficient front deskNice not overcrowded poolLarge room with balcony with all the creature comfortsExcellent restaurant for both dinner and all fresco breakfastNot much to see nearby unless you are interested in boats of all shapes and sizes but an easy walk into the old town centre , Other at Best Western Plus Hotel La Marina, responded to this review Thank you very much for your detailed feedback! We're delighted to hear that your one-night stopover with the group was a pleasant experience. It's great to know you enjoyed the warm welcome at reception, the relaxing pool, the comfort of your spacious room with balcony, and the meals at our restaurant—both dinner and al fresco breakfast.We hope to have the pleasure of welcoming you back in the future, perhaps for a longer stay to explore more of what the area has to offer. Wishing you and your group safe and enjoyable travels!Clément RIVÉRADirecteur Adjoint

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• User:JE-Wirral

  Trip type: Couples

  Excellent value Basic Hotel

  04 Jul 2025

  good value, nice helpful staff, rooms are basic but clean and tidy. This hotel has quite a lot of general facilities. Own restaurant which is also very good. Large swimming pool, can get busy at times, but also can be extreamly quiet, one day only 4 couples around pool on a hot mid 30's July afternoon. It is situated at the far end of StRaphael frontage, / the quiet end of town. Takes about 20 to 30mins pleasant walk into the centre or there are regular buses at a nearby stop. There are also a string of restaurants nearby 5/10 mins walk, some fronting on to the canal harbour area.

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• User:mikeh080

  Trip type: Couples

  It was ok!

  06 Apr 2025

  We stayed in this hotel at the end of March. When we arrived the receptionist was very helpful and processed our details very efficiently. We had a room with a balcony on the first floor,the bed was extremely comfortable and the bathroom was spotless as indeed was our room.The room was serviced every day to a very high standard with fresh towels etc. However it took three days of asking to replace the shower gel,and finally it was done.I would have thought that having to remove the gel from the handbasin and leaving it on the shower taps was a hint,but obviously not! The swimming pool was was empty,but this was to be expected as it was off season,but again no one informed us when we booked.There were a few tables and chairs around the pool area and that was it.However the staff were very helpful and brought us coffee when we asked. We did not use the hotel restaurant for dinner,there are many restaurants just a short walk away.However on a couple of occasions when we came back to the hotel for a drink and coffee there was no one at the bar so we asked at reception twice, to be told in an offhand manner that the staff were serving in the dining room! The bus routes C and 21 go into Saint Raphael and Frejus,or it is a very pleasant 20 minute walk.From there buses go to either St Tropez and Nice airport. We had a very enjoyable stay in this hotel,I would have given them 5 stars but for the points raised above. HERVE LEPRINCE, Directeur général at Best Western Plus Hotel La Marina, responded to this review Cher mikeh080,Merci d’avoir pris le temps de partager votre expérience détaillée suite à votre séjour chez nous fin mars. Nous sommes ravis de lire que vous avez apprécié le confort de votre chambre, la propreté irréprochable, ainsi que l’accueil de notre équipe à la réception.Vos remarques concernant certains aspects du service, comme l’accès au bar ou le manque d’information sur l’inaccessibilité de la piscine en basse saison, sont très précieuses. Nous vous prions de nous excuser pour ces petits désagréments et allons veiller à améliorer la communication sur ces points à l’avenir.Nous sommes également désolés si le service au bar n’a pas été à la hauteur de vos attentes : cela ne reflète pas l’expérience que nous souhaitons offrir à nos clients, et nous allons faire le nécessaire pour y remédier.Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir cette fois-ci une expérience pleinement à la hauteur de vos attentes !Bien cordialement,

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