Hotel Chais Monnet & Spa

Recent Reviews: 557

• User:wood2014

  Trip type: Couples

  Lovely stay

  20 Feb 2026

  We had the pleasure of staying here for 4 nights recently. We enjoyed the bar the spa both restaurants and room service. Happy to recommend everything was just perfect . This hotel is delightful the staff deserve super recommendation for their friendliness . La Direction, Directeur général at Hotel Chais Monnet & Spa, responded to this review Dear Guest,We are truly honoured by your gracious words and delighted to learn that your four-night stay with us was nothing short of perfect.It brings us immense pleasure to know that you were able to fully indulge in the experience, from our restaurants and bar to the spa and in-room dining. Your appreciation of these moments reflects exactly the sense of harmony and refinement we strive to create for each of our guests.Your kind recognition of our team’s friendliness and dedication is deeply valued. Genuine, attentive service lies at the very heart of what we do, and your praise will be shared with great pride among all.Thank you for your generous recommendation, it is, without question, the most meaningful reward for our efforts.We would be absolutely delighted to welcome you back in the near future, for another stay defined by elegance, comfort, and impeccable care.Yours sincerely,

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• User:Lulaschofield

  Trip type: Couples

  Not worth the money

  17 Jan 2026

  We came here for my brother’s wedding back in September,The hotel itself was very beautiful but our bathroom smelt like a sewer. I did tell the front desk that said it would be sorted straight away but I had to keep asking through out the day.The breakfast was very basic. Wasn’t worth the price and the coffee was awful. The staff in the restaurant was extremely rude to me and my family. I was 8 months pregnant at the time.

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• User:julesd149

  Trip type: Family

  Second Stay Even Better Than The First

  30 Nov 2025

  We stayed for two nights at the end of October. This was our second time staying at the hotel, this time with my parents in law, and it was even better the second time round. Before our stay we had joined the Leaders Club hotel rewards programme (free to join), as they offered the best rate. At check in, we not only received a very friendly welcome, but a complimentary upgrade, which was such a nice surprise. Our room was a garden room and it was large and beautifully appointed. The only thing missing was a kettle to make a proper cup of tea (you can make hot water in the coffee machine).Included in our stay was a free breakfast, which we thought might just be a small continental, but we were given access to the full buffet breakfast which was a huge bonus as it was very extensive and served in delightful surroundings. It was one of the highlights of our stay.On our last evening we had a drink in the bar. The setting is stunning and we were the only ones in there, meaning service was quick and attentive. Unfortunately during this stay we didn’t get the chance to use the pool or spa, but that just means we will have to come back again. I wouldn’t hesitate to recommend the Hotel Chais Monnet to anyone. It is such a treat and the service is truly impeccable. My parents in law haven’t stopped talking about it and would love to return too.

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• User:Joseph H

  Trip type: Family

  Hotel Chais Monnet & Spa

  07 Nov 2025

  We stopped Hotel Chais Monnet for a coupe of nights on our three month visit to France. What a lovely experience. The hotel and grounds are just beautiful and all the staff we interacted with were so nice and helpful. Everyone on staff could easily communicate in either French or English. Because of our extended trip we were traveling with our small dog and wanted a nice place that was pet friendly. What a treat this was, doggy bed, treats and accepted everywhere, even in both onsite restaurants. The vast grounds with lots of grassy areas were also very convenient. Their pet fee was on the higher side (40 euro/night) compared to other places we have stayed in comparable facilities.While there's a mix of traditional and modern throughout the hotel, we found that it blended well. While we stayed in the "modern" wing of the hotel, our room was very well appointed and spacious, but cozy, and extremely clean! We enjoyed the very large indoor pool (also has a covered outdoor pool extension too). The pool area was very nice with maybe a dozen loungers to relax on. The adjoining locker rooms were also very nice and clean with complimentary robes, pool towels and flip flops in every locker. There is also a very nice fitness area with a good selection of equipment.We dined in both restaurants and had great meals in both. Again, staff were very friendly and accommodating in both restaurants. Both chefs try to focus on dishes with local ingredients and we were never disappointed. The breakfast buffet has a wide selection of choices and extremely good. Great specialty coffee drinks as well.The hotel location is within walking distance of Cognac central and all the cognac distilleries. Downtown Cognac is worth the walk as well as the very well kept public park.

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• User:englishlady_12

  Trip type: Couples

  A great experience at a unique establishment

  22 Sept 2025

  We spent two wonderful days at this incredible hotel. It used to be the distillerie of Cognac Brandy and is still owned by the company who have converted it into a top class venue for tourists, conferences, weddings etc. We travel with my emotional support dog, Lucy , who was warmly welcomed with a special doggie bed, treats and bowls. We had a lovely ground floor room opening out on to a pretty grassed private garden. the bathroom was large and luxurious. We had a wonderful meal at Le Foudre, their Michelin star restaurant. the two members of staff there were really professional and friendly.We did have a problem about the reservation, which had not been noted, but a very helpful concierge ,Cleman, helped us with that. We were so pleased as one of the reasons for visiting this hotel was to go to that restuarant. I also had an excellent massage one morning. My husband had a lovely swim in the indoor/outdoor poolLucy was welcome everywhere including the upmarket Le Foudre

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