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Ibis Styles Lille Zentrum Grand Place

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Ibis Styles Lille Zentrum Grand Place

locationFrance, Lille

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About Ibis Styles Lille Zentrum Grand PlaceAbout Ibis Styles Lille Zentrum Grand Place

Location

This charming hotel is located in the heart of the city, a 5-minute walk from the railway station Eurostar-TGV. It is close to major tourist attractions, such as the Grand Palais and the Fine Arts Museum. Lille Lesquin International Airport is approx. 11 km away. The hotel can also be reached via Brussels Airport (111 km) and Paris Charles de Gaulle International Airport (225 km).

Facility

42 rooms, including 5 single rooms, are located on 7 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service and an alarm call service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a tea/coffee station is also provided. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Ibis Styles Lille Zentrum Grand Place Amenities at Ibis Styles Lille Zentrum Grand Place

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

    • -

      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Children's Entertainment

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

223

Very Good

392

Average

134

Poor

45

Terrible

18

Recent Reviews: 812

  • User:Murphy W

    Trip type: Solo travel

    BLOOD-STAINED SHEETS, UNCHANGED BETWEEN GUESTS !!

    rating08 Nov 2025

    On the morning of November 9, 2025, I discovered dried blood stains (about 1 cm) on the bedsheets. Clearly, the linen had not been washed or changed after the previous guest. This is a serious failure of basic hygiene standards.When I reported it, the receptionist said he couldn’t check every sheet one by one and downplayed the issue. This hotel clearly does not respect basic public health and hygiene standards.Avoid this hotel at all costs ! Gui Vansi, Directeur général at Ibis Styles Lille Centre Grand Place, responded to this review Dear Sir,We are truly sorry to read about your dissatisfaction following your stay at Ibis Styles Lille Centre Grand Place. Cleanliness, hygiene, and quality are absolute priorities for our team, and we regret that your experience did not meet your expectations.However, I would like to offer some clarification.I personally handled your check-out and took the time to discuss this matter with you. I explained that our linen is managed by our professional supplier ELIS, a company well known for its strict hygiene and quality control protocols. Each room is also systematically checked by our housekeeping team before a new guest arrives. While a human error can unfortunately occur, had you informed us of the issue when you first noticed it, we would, of course, have immediately offered you another room and taken the necessary corrective action.You did not raise any concern during breakfast or prior to your departure, and your comments were only made at check-out, later being shared across several online platforms. We regret that you did not give our team the opportunity to react on the spot and provide an immediate solution, as we always strive to do whenever a guest experiences an inconvenience.Please rest assured that we take every comment very seriously, and a reminder has been issued to both our team and our laundry provider to further strengthen our quality controls.We sincerely hope you will give us another opportunity to welcome you back and demonstrate the quality of service for which our establishment is known.Kind regards,Guillaume [VAN SIMAEYSGeneral Manager – Ibis Styles Lille Centre Grand Place

  • User:M4859IWandrewg

    Trip type: Couples

    Great value hotel

    rating05 Oct 2025

    Good that the price included breakfast which was good and nice bar , friendly staff the room was small but big bed and very comfy tiny bathroom but ok for one night .Good value al in all. Gui Vansi, Directeur général at Ibis Styles Lille Centre Grand Place, responded to this review Dear M4859Wandrewg,Thank you for your kind feedback! We’re glad you enjoyed the breakfast, our bar, and the friendliness of our team. We appreciate your comments regarding the room size and bathroom, and we’re happy they were comfortable for your stay. We look forward to welcoming you back soon!Guillaume VAN SIMAEYSGeneral Manager – Ibis Styles Lille Centre Grand Place

  • User:axrm70

    Trip type: Business

    Everything is there, but...

    rating17 Mar 2024

    The hotel has everything needed in it's essential. I consider that for the daily cost the products (shampoo, breakfast, etc.) can be improved. I you wish to sleep comfortably and having a hot shower it's the right place, but don't expect more. Gui Vansi, Directeur général at Ibis Styles Lille Centre Grand Place, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Guillaume VAN SIMAEYSDirecteurT 03 20 55 25 11Mail H9420-GM@accor.com

  • User:GRS_INV

    Trip type: Couples

    Slimline Ibis Styles, worth considering

    rating02 Oct 2023

    A ‘slimline’ Ibis Styles compared to others I’ve stayed in. Very friendly and helpful staff. Limited on site bar but coffee etc available all day which is great. Rooms overlooking back courtyard are small and nice and quiet but prone to mosquitos in season (anti mosquito atomiser provided). Rooms overlooking road are bigger and brighter but may get some street noise. Good quality continental breakfast included. Worth considering as it is very central and only a 10 min walk from Eurostar terminal. Gui Vansi, Directeur général at Ibis Styles Lille Centre Grand Place, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guillaume VAN SIMAEYSDirecteur

  • User:Michelle S

    Trip type: Friends getaway

    Great for a weekend getaway

    rating28 May 2023

    Once we located it (I would recommend NOT USING GOOGLE MAPS) it is very well located using Opera House and Apple Store as landmarks and it is close to Lille Europe. Whilst the rooms are small and the lift even smaller it is not any different in size to any other city centre hotel I have stayed in. The staff were friendly and accommodating and the breakfast is perfectly adequate with freshly squeezed orange juice (you do have to request this it is not left out in the buffet area). Certainly had no complaints and would stay here again. My only small complaint is an a typical English tea drinker that the basic Thè was not available but this is a small niggle on what is otherwise a good value for money stay. Gui Vansi, Directeur général at Ibis Styles Lille Centre Grand Place, responded to this review Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guillaume VAN SIMAEYSDirecteurT 03 20 55 25 11Mail H9420@accor.com

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