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Mercure Lille Centre Grand-Place Hotel

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Mercure Lille Centre Grand-Place Hotel

locationFrance, Lille

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About Mercure Lille Centre Grand-Place HotelAbout Mercure Lille Centre Grand-Place Hotel

Location

Situated at the heart of Lille, this charming, highly traditional hotel occupies a historical building. Offering an ideal location from which to explore the city, the train station, the opera house, the museum of fine art, the markets and the pedestrianised zone with its countless shops are all just a few minutes away on foot. The hotel is only a few minutes walk from a stop for public transport (500 m away).

Facility

The hotel was built in 1903. The hotel has 105 rooms, including 20 single rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a hairdresser. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

A wellness area with a spa is available at the hotel.

Meals

The hotel includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Lille Centre Grand-Place Hotel Amenities at Mercure Lille Centre Grand-Place Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Beach

140 m

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

409

Very Good

734

Average

322

Poor

101

Terrible

38

Recent Reviews: 1604

  • User:E8377MGjohnm

    Trip type: Family

    Lille Centre Mercure, great location. Thanks Ludivire for your local knowledge!!

    rating29 Mar 2026

    Hotel staff were very helpful, especially Ludivire. She went above and beyond to help us find excellent restaurants. Breakfast is worth it, well worth it. There is much choice and you can really fill up, so that you only need to find a location for dinner. Visit Brasserie Paul for coffee and sandwiches We found a great restaurant in the Old Town, which has excellent atmosphere and shops. The corridors do not give the best impression, the outside is a fine Haussmann front, and it is so central, right on the main squares, where you need to be. Delphine WATTELLIER, General Manager at Mercure Lille Centre Grand Place, responded to this review Dear Client,Thank you for your positive feedback regarding your recent stay at Mercure Lille Centre Grand-Place. We are delighted that you appreciated our prime location and that our breakfast offerings met your satisfaction. It is also wonderful to know that Ludivine provided you with exceptional assistance during your visit; we will certainly share your kind words with her.We take into account your comments regarding the hallways, and we appreciate your perspective as it helps us better understand our guests' experiences. The ambiance of our hotel is intended to reflect the charm of its Haussmannian facade, and we continually strive to improve all areas of our establishment.Thank you once again for sharing your thoughts, and we hope to welcome you back in the future.Delphine Wattellier - Director Mercure Lille Centre Grand Place

  • User:aberdeenjohn

    Trip type: Friends getaway

    Excellent hotel in perfect position

    rating17 Feb 2026

    Perfect position next to Opera. Many restaurants within 300m. Our room was compact but very comfortable and had a balcony. Excellent large modern bathroom. Good choice of hot and cold food for breakfast. A bar with a small range but no restaurant. Excellent helpful staff. Delphine WATTELLIER, General Manager at Mercure Lille Centre Grand Place, responded to this review Dear Guest,We thank you for your kind words regarding your recent stay at our hotel. We are delighted that you enjoyed our prime location, comfortable accommodations, and the breakfast selection. Your compliments about our staff are greatly appreciated. We look forward to welcoming you again in the future.Delphine Wattellier - Manager Mercure Lille Centre Grand Place

  • User:Marie-Noelle W

    Trip type: Couples

    Most helpful staff

    rating31 Dec 2025

    Superb location, very helpful staff, particularly Romain, a senior member of staff who could not be more helpful, friendly and charming.We will return as we loved Lille. There is so much to see and do and the shopping is wonderful.

  • User:TheBurgers

    Trip type: Friends getaway

    Great Location and Good Service

    rating30 Dec 2025

    We stayed at the Mercure Grand Place for a couple of nights when visiting the Christmas markets in December. The hotel is in an incredible location being right in the centre and close to the Old Town along with many restaurants. We also thought the service throughout from the team was really good - they were very helpful. We also had breakfast with our reservation which was buffet style with a good selection of cereals, cheeses, yogurts, breads, pancakes and the opportunity to cook your eggs fresh. The downside to breakfast is that is located in a small corner close to the bar and is hard to reach the food when it's busy. Sadly, at busy times there aren't enough tables and again you will need to use the bar tables which are low, coffee style and we found hard to eat at.The rooms are functional and clean. The bed was comfy and there is a TV, fridge and small table / desk on wheels but it's cosy to put it politely. There was a shower which was very good but the shower door didn't fit that well so you did end up soaking the floor.If you are looking for a central hotel with great staff and don't mind a small room then the Mercure would be ideal.

  • User:Ju G

    Trip type: Friends getaway

    Clean but not 4 star

    rating29 Nov 2025

    We had a lovely welcome at reception upon arrival. The lady was so helpful and gave us a map and told us where some landmarks and events were. She recommended some nice restaurants. The rooms were clean. Not a lot of storage for clothes and a bit dated but clean. Housekeeping everyday if you need it. Basic coffee making facilities if you want it. Our room was opposite a very busy street with bars along it so it was noisy at night so take earplugs. The hotel is very central though so perfect location. Breakfast was help yourself but adequate and fresh, hot and cold. Bar was limited and staff were few during breakfast and in the evening. We came for the Christmas markets. Lille is pretty. Cobbled streets lots of nice boutiques and eateries. This hotel was 10 minutes walk from the Eurostar. All in all a nice stay. Not a 4 star but a decent 3 star in my opinion.

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