Zenitude Hotel Residences Lourdes L Acacia

Recent Reviews: 458

• User:Paul V

  Trip type: Couples

  Value for money

  26 Jun 2024

  Very friendly and helpful staff , studio room very good value for money , breakfast was continuously topped up and had everything you could want for the low price , not too far from the main centre and the main religious attractions , highly recommended Aurianne N, Propriétaire at Comfort Aparthotel Lourdes L’Acacia, responded to this review dear customer,we are so happy that our establishment was able to answer to all your expectations,we remain at your disposal for the organization of a future stay,sincerely yours,Aurianne Direction Zenitude L'Acacia Lourdes

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• User:994lukasb

  Trip type: Couples

  Nice appartment

  01 Nov 2023

  Nice and clean appartment, not far from the religious centre of Lourdes. Sufficient car parking and everything is well accesible for wheelchairs (it is Lourdes, after all...). Breakfast was minimal, but ok. Aurianne N, Propriétaire at Comfort Aparthotel Lourdes L’Acacia, responded to this review thank you for this commentary,we are happy to have read it !we stay at your disposal for any further information,best regardsAurianne Direction Zenitude L'Acacia Lourdes

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• User:Mamabear21329

  Trip type: Family

  Nice

  07 Sept 2023

  The lady at the reception was absolutely fantastic.She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!!The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a "stink" in the bathroom, I discovered it was toilet brush .The pool area was acceptable.The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc. Aurianne N, Propriétaire at Comfort Aparthotel Lourdes L’Acacia, responded to this review Dear Customer,We will be happy to welcome you next time at zenitude!! we were happy to read this return,looking forward to seeing you again,Aurianne Direction Zenitude L'Acacia

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• User:andrey958

  Trip type: Couples

  Best price/quality ratio ever

  05 Jan 2020

  Good location, clean, spacious and friendly, all of that with a very reasonable price. The staff is keen to give good tips and if you are looking to enjoy either the city of Lourdes or the Pyrenees this is a great place to stay. Maëlle M, Directeur général at Comfort Aparthotel Lourdes L’Acacia, responded to this review Dear andey958,Thank you for taking the time to leave your feedback about your stay at Zénitude Acacia.It is been a pleasure to welcome you in our establishment, we are more than happy to see that you really appreciate the residence, and their facilities.Thank you and see you soon !Kind Regards,Maëlle MiomandreGeneral Manager

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• User:sadsimo

  Trip type: Couples

  Lourdes Trip

  25 Sept 2019

  Large clean rooms,plenty of parking on site,great breakfast and friendly staff.Good hotel but very cold swimming pool. Within 10 minutes walk to center of town so not too far at all. I would stay there again if visiting Lourdes. Maëlle M, Propriétaire at Comfort Aparthotel Lourdes L’Acacia, responded to this review Dear We are thankful to receive your warm comments. Your compliments are appreciated and will be shared with the team.Indeed, our swimming pool is not heated, but you were so lucky to have a very good weather during your as in Lourdes we are never sure about it !I truly hope to have the privilege to welcome you back very soon.Sincerely, Maëlle MiomandreGeneral Manager

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