B&B Hotel Lyon Eurexpo Bron 3 Etoiles

Recent Reviews: 358

• User:samir s

  Trip type: Family

  Highly Recommended Hotel

  07 Sept 2024

  During my travel in France, I had a disaster experience with BRT hotel Bordeaux Airport, a lesson that cost me $90; (I have a review posted about our experience). Friends were staying at B&B HOTEL Lyon Eurexpo Bron and recommended we stay at same place. I booked a room still hesitant because I did not know much about the chain, and I did not want similar experience to BRIT. I walked in with my phone camera turned on to record any incident that may arise. I was totally taken back by the reception area: clean and makes you feel comfortable. The staff had a friendly genuine smile and enquired about our trip, and he informed us that though we arrived early they have a room ready for us. The room was clean the bed comfortable, bathroom well laid out. Upon asking we got extra towels and pillows in a Jiffy. Hotel has ample of free parking. Highly recommended place

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• User:Steph H

  Trip type: Business

  terrible staff member

  19 Jul 2023

  Much to my disappointment, my work booked are stay for two weeks. One particular night staff member took a very disliking to us. when working long hours, you want a nice wee quiet drink at the end of the day. This man tried every dirty trick too “trying to kick us out”. But when a bunch of French people are drinking in your beer garden, not one thing I said to them. I think his customer service skills need a massive improvement. Seriously, no one recommend this B&B. Valérie Semat, Owner at B&B HOTEL Lyon Eurexpo Bron, responded to this review Dear Stephen,Allow me to respond to your comment.Everyone has the right to have a drink on the terrace but on the other hand, it must be done discreetly so as not to disturb the customers.My colleague intervened in this sense.I still want to point out to you that I had to inform your management of the state of the rooms which were in a terrible state without any respect for the cleaning service :waste on the floor, excrement in the bed, blood in the sheets and on the cushions..Best RegardsValérie

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• User:Jivit

  Trip type:

  Average 1 night hotel, near expo and airports

  13 Feb 2020

  This is a typical mid-range hotel, located a bit away from expo, relatively near airports. Typical Ibis. Managers are polite and friendly. Rooms are OK. I had bad luck ... there was mould near the window:(All the rest is fine. olivier S, Directeur général at B&B HOTEL Lyon Eurexpo Bron, responded to this review Dear Sir,Thank you for taking the time to tell us about your experience at the ibis Lyon Bron Eurexpo.Best RegardsOlivier SAVOYEManager

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• User:Paal_Kri

  Trip type: Business

  Average standard, great staff

  28 Aug 2019

  This hotel is a typical middle range budget hotel, where everything is average. A typical 3 star hotel. However, the staff is very nice and friendy. Credits to Jamie who provided extremly good service when checking in. First impression of the hotel is always important.The rooms are apparently old. But they look ok and the bed was very good to sleep in. There is no noise from outside traffic or restaurants so it should not be a problem to get a good sleep here.I came with car and they have free parking outside the hotel. Also a good service to the guests, too many hotels charge alot for car parking.I had fish in the restaurant and it was absolutely gorgeous. And the restaurant staff was very noce and friendly as well.So, I would usually give this hotel rating 3. But thanks to Jamie and the good food in the restaurant they deserve 4. OSAVOYE, Directeur général at B&B HOTEL Lyon Eurexpo Bron, responded to this review Dear PAAL Kri,first of all, we would like to thank you the the kind & detailed comment. We are glad to read that you enjoyed your stay, and the warm welcome from our staff. The team does its best to deliver an outstanding service to our guests. We hope to welcome you again in the near future.Best regards from LyonSAVOYE OlivierManager

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• User:kiwisteve57

  Trip type: Business

  Staff Here are the Best!

  27 May 2019

  This hotel is a bit out of the way (even from the Eurexpo) so plan on a cab or Uber to get around. About 10 to 15 Euro cab ride to Eurexpo centre. Hotel is quite adequate and does come with a free breakfast (continental) .One small area to hang clothes in the rooms-not really enough for a business traveler.Windows open which was good as the heating seemed to kick in around 2am. This happened in my room and my traveling companions room as well. However the staff more than make up for any shortcomings the hotel itself may have. They are super friendly and so helpful-we would have struggled with a lot of things if it were not for the staff. OSAVOYE, Responsable relations clients at B&B HOTEL Lyon Eurexpo Bron, responded to this review Dear Steve,first of all, we would like to thank you the the kind & detailed comment. We are glad to read that you enjoyed your stay, and the warm welcome from our staff. The team does its best to deliver an outstanding service to our guests. We hope to welcome you again in the near future.Best regards from LyonThe management team

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