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Hotel Du Helder

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Hotel Du Helder

locationLyon, Lyon

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About Hotel Du HelderAbout Hotel Du Helder

Location

This hotel is located in the centre of Lyon.

Facility

The hotel has 2 lifts and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a 24-hour security service, room service, a conference room, a fax machine and a smoke alarm. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

A continental breakfast buffet guarantees a great start to the day.

Amenities at Hotel Du Helder Amenities at Hotel Du Helder

  • Facilities

    • -

      Air conditioning

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Pets

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

60

Very Good

135

Average

131

Poor

105

Terrible

131

Recent Reviews: 562

  • User:atinaorlac

    Trip type: Couples

    Good stay in Lyon

    rating30 Dec 2024

    The position of the hotel gives the possibility to move only by feet. The room was normally equipped, silent and clean. The staff wasn't unkind, but they neither helped us a lot by finding a not too much expensive parking in the nearby area or also in the sorroundings. Good if you want to spend a day on Lyon. Helder Hotel, Other at Hotel Du Helder, responded to this review Thank you for your feedback. We're glad to hear that you appreciated our central location and the cleanliness of the room.Regarding parking, we understand that finding an affordable option in the city center can be challenging. We always do our best to assist our guests with available solutions, and we recommend using public transport or nearby parking facilities for convenience.We hope to welcome you again on your next visit to Lyon.Best regards,The Hôtel du Helder Team.

  • User:lwroot950905

    Trip type: Business

    Dont bother

    rating22 Nov 2024

    Room was like a prison cell. Horrible hotel. Pictures on website have been made to make the hotel look nice. Wifi doesn't work on 3rd floor. Helder Hotel, Other at Hotel Du Helder, responded to this review Thank you for taking the time to share your review. We are sorry to hear that your stay did not meet your expectations.Our photos are indeed representative of the rooms, but as a hotel with 98 rooms, all of which are visually different, it is impossible for us to display all of them online. However, all our rooms are similarly equipped and meet the standards of a 2-star hotel.Regarding the Wi-Fi connection, we find it surprising as our staff uses the Wi-Fi 24/7 without any issues. We have not experienced any interruptions or problems with the connection. If you encountered any issues, our reception is open 24/7 to assist you with connecting and resolving any difficulties related to the network.We take your feedback seriously and will continue working on improving the guest experience. We hope to have the opportunity to welcome you back and provide you with a better experience.Kind regards,The Helder Hotel Team

  • User:jguzma588465

    Trip type:

    Nice hôtel

    rating03 Nov 2024

    Ancient building but nice atmosphere. For sensitive sleepers just let you know that some rooms are situated street side and you can hear everything because windows are very thin. Helder Hotel, Other at Hotel Du Helder, responded to this review Thank you for your feedback! We’re happy to hear you enjoyed the charm and atmosphere of our historic building.As for the soundproofing, we’d like to clarify that all rooms in the hotel have double-glazed windows to help reduce any street noise, and we regularly inspect and maintain them for comfort. We hope that, despite this, your experience was comfortable and restful. Please feel free to contact our reception team next time if you need any adjustments to enhance your stay.Looking forward to welcoming you back for another visit to Lyon!Best regards,The Hotel du Helder Team

  • User:sehrictho

    Trip type:

    Perfect city hotel in Lyon.

    rating31 Oct 2024

    Hotel Du Helder exemplified the historical meaning of a city hotel with class and empathy. The staff are very helpful, the location is ideal to visit, and the experience is unique as it's very central with much international ethnicity to discover locally along with the history of Lyon's attraction nearby. Helder Hotel, Other at Hotel Du Helder, responded to this review Thank you so much for your wonderful feedback! We’re delighted to hear that Hotel du Helder provided the perfect mix of historical charm and cosmopolitan appeal for your stay in Lyon. It’s truly rewarding to know that our team’s dedication and the hotel’s central location helped make your experience special.We hope to welcome you again soon for more memorable moments and to continue sharing the unique international character and history of this area with you.Looking forward to your next visit,The Hotel du Helder Team

  • User:Bikertje1956

    Trip type:

    Nice hotel to stay in Lyon

    rating09 Oct 2024

    Just outside the citycentre Pubic transport , Tramline 1Many restaurants nearbyLidl nextdoorFast wifi internet Helder Hotel, Other at Hotel Du Helder, responded to this review Thank you for your great review and for highlighting so many positive aspects of your stay. We’re glad to hear that you enjoyed our convenient location just outside the city center, with easy access to public transport, nearby restaurants, and shops like Lidl. We're also pleased that our fast WiFi and overall services met your expectations.We appreciate your solid ratings across all categories and are happy that your stay in Lyon was comfortable. We look forward to welcoming you back the next time you visit.Best regards,The Hôtel du Helder Team

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