Hotel Mercure Lyon Centre - Gare Part Dieu

Recent Reviews: 1989

• User:gavin123

  Trip type: Couples

  Great hotel

  29 Mar 2026

  Next to train train so great location. Our room was a superior and was great, very large as was the bathroom and separate toilet, all spotlessly clean. Good nights sleep no noise at all. We had a meal in the restaurant that was first class plus breakfast all first class. Would stay again. Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu, responded to this review Dear gavin123,Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed the spaciousness and cleanliness of your room, as well as the quality of your meals. Our team's commitment to providing a restful environment and excellent dining experiences is truly appreciated. We look forward to welcoming you back for another first-class stay in the future.Best regards,Hôtel Mercure Lyon Centre - Gare Part Dieu

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• User:SoloStays

  Trip type: Solo travel

  First class location, second class decor

  29 Dec 2025

  The Mercure Lyon Centre - Gare Part Dieu is exactly where you want to be if you’re arriving by train or planning onward travel. It sits literally beside Lyon’s Part‑Dieu station, right by the metro, tram stops and just a five‑minute walk from the Part‑Dieu shopping centre, one of Europe’s largest urban malls. This location makes it a strong pick for business travellers, city hopping or anyone seeking convenience above sightseeing charm. The welcome was warm and efficient, creating a good first impression. The is a nice seating area in the lobby which opens into the bar and restaurant. One hiccup: my Accor gift card couldn’t be processed easily at check‑in. It took several staff members attempting to apply it and they still ended up charging my credit card in full, requiring a refund. Not disastrous, but frustrating and unnecessary in a hotel of this calibre.My Executive Room on a high floor overlooked the train tracks, yet soundproofing worked well,there was no noise from departures or arrivals. The room felt spacious and comfortable, though the décor and furnishings leaned dated rather than stylish. The bathroom was well appointed, but the window lacked a blind, making privacy something you needed to handle creatively. There was a separate toilet room.The room came with everyone you would desire, with tea/coffee facilities and a fridge. A large screen TV was opposite the bed and a small couch offered a 2nd bed if required for families. Though the brown covering made it less appealing to use. Overall this is a functional hotel, but on the verge of feeling dated. Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu, responded to this review Dear SoloStays,Thank you for sharing your thoughts regarding your recent stay at Hôtel Mercure Lyon Centre - Gare Part-Dieu. We are pleased to learn that you found our location to be ideal for your travel needs, and that our team provided you with a warm welcome. We appreciate your feedback about the check-in experience and the challenges with processing your Accor gift card. We understand how frustrating this can be and will consider your comments as we continuously strive to improve our services. Additionally, we acknowledge your observations regarding the room décor and the bathroom window. Your insights regarding the need for updates and enhancements will be taken into account as we evaluate our facilities. It is gratifying to know that you enjoyed the comfort and amenities provided in your Executive Room. We value your feedback and hope to welcome you back for a stay that meets your expectations fully.Best regards,Hôtel Mercure Lyon Centre - Gare Part-Dieu

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• User:RoadWrangler

  Trip type: Couples

  Convenient

  04 Dec 2025

  Easy walk from the train station. The staff were all so friendly. The hotel has two swift lifts.Unfortunately, our room smelled of cigar smoke, but we were too exhausted to change rooms. Hotels really need a better method of charging offenders and thoroughly cleaning smoke smell from rooms.The bed was comfortable enough and had nightstands on both sides. There were power outlets on each side of the bed--perfect for two people to charge devices at bedside. There was a mini fridge. The room was very quiet!The bathroom had a shower only. The water pressure was ____ and the hot water stayed hot. The wall-mounted magnifying mirror was a nice touch.The free Wi-Fi worked well. If I'm in lying and need a hotel within easy walk from the train station I'd be inclined to stay here again--but only in a non-smoky room. Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu, responded to this review Dear RoadWrangler,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, and that our staff made a positive impression on you. It is great to know that you appreciated the amenities in your room, including the comfortable bed and the efficient Wi-Fi.We sincerely apologize for the inconvenience caused by the odor in your room. Your comments regarding the need for improved methods of addressing smoke-related issues are duly noted. While we strive to maintain a smoke-free environment, we understand that some incidents may occur. We appreciate your understanding and hope to provide you a more pleasant experience in a non-smoking room during your next visit.We look forward to welcoming you back in the future.Best regards,Hôtel Mercure Lyon Centre - Gare Part-Dieu

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• User:Hugary1

  Trip type: Couples

  Mercure Lyon Centre La Part Dieu

  11 Nov 2025

  This is a fantastic location. The train is behind the hotel and easy to access. Thus travel to old city, major shops, the cathedral are easy on the credit card tap on system.Halle de Lyon offers a great place for lunch with numerous restaurants. It is a 15 min walk behind Westfield.Westfields is just through the railway station an entry behind the station and you go through and see it.Station has a great coffee and breakfast place Artic Juice and Cafe.Westfields in enormous and has a hard to fi d Desigual and 28 restaurants on the Les Table level. It also has a Carrefour supermarket.Room is massive with sept toilet and bathroom. A fridge, coffee and tea facilities. Beds comfortable and windows are double glacéd so minimal noise. Railway station noise drops off at 11pm but we didn’t notice noise. Station handy to connect to high speed trains to Paris etc.There is a small bar, reasonable food but eat out.Lots of interesting features like shoe cleaners and drink stations in the foyer. Loved the fish and lizards Alain Mineo, General Manager at Mercure Lyon Centre - Gare Part Dieu, responded to this review Dear Hugary1,Thank you for taking the time to share your positive experience at Hôtel Mercure Lyon Centre - Gare Part-Dieu. We are delighted to hear that you found our location convenient for exploring the city and that you enjoyed the nearby amenities, including the Halle de Lyon and Westfield.It is wonderful to know that you appreciated the spaciousness of your room and the comfortable environment we strive to provide. We take pride in ensuring our facilities, such as the double-glazed windows and in-room amenities, contribute to a pleasant stay. Your kind words regarding our bar and the unique features in our foyer are also greatly appreciated.We value your feedback and are pleased that your visit met your expectations. Should you choose to stay with us again, we look forward to welcoming you back.Best regards,Hôtel Mercure Lyon Centre - Gare Part-Dieu

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• User:retiredhaha

  Trip type: Couples

  Perfect three nights stay

  20 Sept 2025

  Our train originated from Brussels Midi and arrived at Gare Lyon Part Dieu in the late afternoon. The walk to the hotel took merely three minutes; the reception was welcoming and expeditiously done. Our executive suite located on the sixth floor is very spacious; separate toilet area, standing shower with separate tub. King size bed with very comfortable memory foam pillows. Double panes windows that is pretty much sound proof, which we had great rest throughout our stay. Breakfast area is very accommodating with nice seating, food is up to par. This hotel is really convenient for public transportation and plenty of taxi in front of the station as well. We were able to explore Lyon with ease and upon returning to our room, which house keeping really did a tremendous job during our stay. The immediate area is relatively safe, plenty of security and Police presence; hotel elevator required room card to gain access, which added another level of security. We still have another night in the wonderful hotel before heading to Paris and we are very happy with our decision to stay at this wonderful establishment.

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