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Hotel Mercure Lyon Charbonnieres

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Hotel Mercure Lyon Charbonnieres

locationCharbonnieres Les Bains, Lyon

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About Hotel Mercure Lyon CharbonnieresAbout Hotel Mercure Lyon Charbonnieres

Location

This hotel warmly welcomes guests in Charbonnières-les-Bains.

Facility

The hotel has a lift and features 60 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, crazy golf and golf are available. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. A spa, a sauna and solarium are available in the wellness area. Entertainment options and leisure facilities include a dance club and a nightclub.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Mercure Lyon Charbonnieres Amenities at Hotel Mercure Lyon Charbonnieres

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Sauna

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

130

Very Good

247

Average

82

Poor

35

Terrible

18

Recent Reviews: 512

  • User:Frederique C

    Trip type: Couples

    Nice stay, great breakfast

    rating25 Dec 2025

    We stayed there on 24th December. Hotel clean and in good condition. Lovely xmas decoration. Room comfortable..special cuddos to the breakfast staff, was very pleasant and efficuent. Great selection in a nice setting.

  • User:U5709JNstuarts

    Trip type: Family

    Disappointed

    rating16 Aug 2025

    Arrived after a very long drive to be told the restaurant is closed (it was 7.30pm) No local restaurants open on a Wednesday. Ordered a McDonalds and ate it in the bar - didn’t particularly care if that was allowed or not. Breakfast was horrendous. Hardly any food out and wasn’t being replenished. Not worth anywhere near 20 euros. Very disappointing

  • User:Reach8197

    Trip type: Couples

    Disappointing

    rating03 Jan 2025

    Disappointing, after a 500 mile drive there wasnt anywhere to eat, the hotel restaurant and 2 local ones were closed. We had to spend the next hour driving into the centre looking for one without any recommendations. The bath wouldnt hold water so had to use the shower, the cleaner had left the head pointing out so when i turned it on it squirted all over me and flooded me and the floor. Paper cups for tea making??? Not acceptable. The reception girl was very helpful and made several phone calls. The walk to the restaurant down a steep hill took 20 mins and the taxi back cost 35euro that I hope Mercure will reimburse. Thankfully Trip Advisor advised on a great restaurant ..The Cadichon which was excellent!

  • User:pjmsimmons

    Trip type: Business

    Good quality hotel

    rating20 Oct 2023

    Check in was efficient and the room was excellent with all the usual facilities including nespresso coffee maker. The bathroom was large and clean and the bed comfortable. We had dinner in the restaurant and the staff were very nice and the food good. The location was a little far from anywhere in particular but perfect for us as business travellers. Breakfast was good with the usual choice. I would stay there again and was pleased with the choice.

  • User:U5709JNstuarts

    Trip type: Family

    Excellent. Great stop over hotel

    rating19 Jul 2023

    Travelling from Calais to Italy, we usually stop in Dardilly but decided to try here. We were pleased we did. Easy to find, good parking and easy check in. Within 15 minutes I’d been served a cold beer and was happy. Used their multi room offer for family. Dinner was good. Food nice, service excellent. Breakfast was well set out and again with a very nice lady on duty. Can’t fault this hotel. Recommended to stop over

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