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Hotel Mercure Lyon Est Chaponnay

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Hotel Mercure Lyon Est Chaponnay

locationChaponnay, Lyon

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About Hotel Mercure Lyon Est ChaponnayAbout Hotel Mercure Lyon Est Chaponnay

Location

The hotel is ideally located in the Vallée de l'Ozon business park, close to the A46 eastern ring road and 20 km from the airport and the Eurexpo exhibition centre.

Facility

The hotel has a lift and features 77 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and aerobics. A wellness area with a spa is available at the hotel.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Hotel Mercure Lyon Est Chaponnay Amenities at Hotel Mercure Lyon Est Chaponnay

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Golf

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      Gym

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

6.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

197

Very Good

178

Average

51

Poor

8

Terrible

2

Recent Reviews: 436

  • User:Bas_8

    Trip type: Couples

    Outdated and run down

    rating03 Jan 2025

    This hotel does not deserve a 4-star status. It is close to the highway, and that is about the only positive aspect. The door handle fell off in the bathroom, and the water kettle didn’t work, room keys don’t work when close to a wallet or mobile phone ….. the rooms are small and outdated. We were glad to be able to leave after one night.Breakfast buffet was the only positive aspect. Elodie HOUSSAIS, General Manager at Mercure Lyon Est Chaponnay, responded to this review Hello,Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations. The issues you described do not reflect the level of comfort we aim to provide.Please be assured that your comments have been passed on to our technical and housekeeping teams so that corrective actions can be taken immediately. Since your visit, we have renovated all our bathrooms to offer greater comfort and modernity.We are nevertheless glad that you enjoyed the breakfast buffet, although we understand that this does not make up for the inconveniences you encountered.We sincerely hope to have the opportunity to welcome you again under much better circumstances and to offer you the experience you should expect from a four-star establishment.Sincerely,Elia Wonga-VillardGM assistant

  • User:stevemacBelper

    Trip type: Couples

    Well equipped and comfortable value for money hotel.

    rating08 Jun 2023

    The hotel is easy to find and well equipped.The rooms(we had 205),are quiet,despite the road close by,of good quality finish and worth the money.The bar area is a good place to relax and there is an outside terrace and if you fancy an adventure try walking to the Leclerc hyper market.There is one restaurant near the hotel.But it is best for that overnight stop as the hotel is on a retail/light industrial park.The only negative is the restaurant,if you are vegetarian of have other dietary needs find somewhere else to eat.

  • User:Francophile2630

    Trip type: Couples

    A surprising shortfall!

    rating09 Jul 2019

    As per usual our reception was excellent, as was the room! I can quite understand why an evening meal is not available on a Saturday night, albeit the hotel was quite busy, what I fail to understand how they could run out of drought beer/lager in the bar! Nevertheless, it’s convenience to the ‘ring road’, secure car park, excellent staff, and excellent breakfast means we will be back! Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this review Dear Guest, Entire Mercure Lyon Est Chaponnay Team joins me to thank you for your review.I wish we will have the pleasure to welcome you soon. Best Regards,

  • User:brendan854

    Trip type: Couples

    Not good enough

    rating02 Jun 2019

    For €160 room too small and proximity to busy road and motorway meant airless room or too much noise to sleep, even with AC. Reasonable meal and good wine but not enough to offset limitations of room. Second time of staying but will not stay again.

  • User:Etienne S

    Trip type: Family

    Excellent stop over on the way to the South of France - good service!

    rating26 Aug 2018

    Very convenient location (close enough to motorway around Lyon on the way to the South of France, near a village with a good Italian restaurant = San Lorenzo Restaurant - 13 rue de l Egalite, 69780 Mions).Helpful staff. As expected = we had stayed there before. Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this review Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Lyon Est Chaponnay. Best Regards,

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