Ibis Budget Lyon Villeurbanne

Recent Reviews: 615

• User:Paula G

  Trip type: Couples

  Will Never Stay at Ibis Budget Again

  05 Oct 2025

  There’s basic and there’s basic! We booked this hotel as a last minute thing because of location to where we needed to be and unavailability at other hotels in the right area! The only room that was available was a triple room! If you don’t need that type of room don’t book it especially if you’re tall, as the second bed is sideways on over the top of the main bed and the room is so small if you have luggage on the floor there’s no room to move around for two people. Nowhere to hang your clothes because the standard fixed hotel hanger (all 6 of them) fell out of their holders to the floor when clothing was hung them! There was one bath towel and one face towel in the room, potentially between three people! The day was a cold late September day and our room was cold. We tried to get the heating wording, however we were only getting more very cold air blowing into the room. When we asked at the desk if we could have some heating, we were told NO only the temperature of fresh air from outside. We were told that they have to get a special team to come into the hotel to turn on the heating!!We were booked for two nights, however after one very uncomfortable night with no help from the staff we checked out, losing the second night that we had paid for. Not only that but we had booked two nights in the garage for our car, this was an extra, paid for on arrival not part of the standard room booking. The second night was not refunded when we checked out after one night. Despite a complaint registered on the day that we were refused warmth, which to date is almost 2 weeks ago, we are still awaiting a response!

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• User:ipat88

  Trip type: Business

  Disappointing Experience – Misleading Offer

  28 May 2025

  was drawn in by what seemed like a great special deal advertised via email. I entered my travel dates (a one-night stay) and booked a rate of €45 online. There was no clear indication that this was not an overnight rate. Only when I arrived at the hotel after a 6-hour motorcycle journey was I told that my reservation had been cancelled because the rate I had booked was actually a day use rate – without an overnight stay.Yes, somewhere deep in the fine print it stated that the room had to be vacated by 4:00 PM, but I (like many others, I imagine) understood this to mean 4 PM the next day, not the same day. This is misleading at best and feels like a bait-and-switch tactic.Exhausted and with little energy to search for another hotel, I had no choice but to book a standard rate on the spot, which cost me almost €100 including breakfast – more than double the original price I expected. The room was acceptable, but for that price, I could have received a far better experience through loyalty programs with other hotel chains.To be clear: the receptionist in Lyon was polite and not to blame – she simply had to deliver the bad news. But the way this rate was marketed and handled feels deceptive, and I left feeling taken advantage of. I will not return to this hotel.

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• User:kevinfleming749

  Trip type: Couples

  excellent

  13 Dec 2019

  very good stance, the food is soo good and the living room is clean, the room have a good space and the air conditioner is not in service but the stance are gratefullthe view in hotel are so beautifull

• User:bubujeffch

  Trip type:

  Average one-night value hotel

  03 Nov 2019

  Of course, what do you expect for that price??? Small room, but ok, just one problem: a non-smoking room, but with a persistent stench of smoke. Parking is a real problem. A large hotel with no parking available. Quite noisy because of the highway next door. Vneding machine out of order.

• User:Meowsedi

  Trip type: Friends getaway

  You get what you ou for

  06 Apr 2019

  The hotel itself is clean and the staff friendly.The room is small but comfortable and clean. Good hotel for a small stay on a budget.The breakfast isn’t the best but you have nice cafes if you walk a little bit.For what you pay I think it’s a reasonable hotel.. if you are a light sleeper maybe check some other options.. here you can hear your neighbors and people walking outside.Apart from that recommend it. LAURENT H, Gérant at ibis budget Lyon Villeurbanne, responded to this review Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

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