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Mercure Lyon Centre Chateau Perrache

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Mercure Lyon Centre Chateau Perrache

locationLyon, Lyon

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About Mercure Lyon Centre Chateau PerracheAbout Mercure Lyon Centre Chateau Perrache

Location

Situated in the centre of Lyon, the hotel is just 10 minutes from Place Bellecour and close to the TGV train station.

Facility

The hotel was built in 1906. The hotel has 120 rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and aerobics. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Half board can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts payment by MasterCard.

Amenities at Mercure Lyon Centre Chateau Perrache Amenities at Mercure Lyon Centre Chateau Perrache

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

506

Very Good

651

Average

271

Poor

140

Terrible

85

Recent Reviews: 1653

  • User:jonathansW7752BJ

    Trip type: Business

    Fine for a business event. Excellent staff.

    rating02 Dec 2025

    An ordinary hotel made excellent by an attentive and professional staff. Certainly not luxurious but fit for purpose and recommended as such! Excellent restaurant staff. Julia MAZZIA, General Manager at Hotel Mercure Lyon Centre Chateau Perrache, responded to this review Dear Jonathan S,Thank you for your kind words regarding our attentive staff and your experience during your business event. We are pleased that our services met your needs, and we appreciate your recommendation. We strive to provide a comfortable atmosphere for all our guests.Best regards,Marion BEGOC - Room division manager

  • User:B9730YJpaulf

    Trip type: Business

    Stylish, relaxing hotel

    rating12 Sept 2025

    We ate lunch here recently and I have to say it's a smart, elegant building. Whilst being very grand and lavish it also felt relaxed.Menu of the day was excellent, well priced, well presented and tasty. Julia MAZZIA, General Manager at Hotel Mercure Lyon Centre Chateau Perrache, responded to this review Dear Paul, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm.All our teams are happy to know that we were able to make your stay memorable !We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest.See you soon !Marion BEGOC, Room division Manager

  • User:Atieh

    Trip type: Solo travel

    A charming historic hotel with amazing staff

    rating07 Jul 2025

    I stayed at Mercure Lyon Centre Château Perrache for a few nights and really enjoyed it. The hotel has a beautiful historic feel — especially the lobby, which was elegant and classy. It’s super close to the train station (just a few minutes walking), which made it really convenient for getting around.The room was very spacious, the bed was comfortable, and everything was clean. Yes, the decor is a bit old-fashioned, but it didn’t bother me — it actually added character.The best part of the stay was the amazing reception staff. A lovely woman and two very kind young men helped me so much — they guided me on tourist spots to visit, helped me get my train ticket to the airport, and were just always ready to assist. Their kindness truly made me feel welcome.While it’s not right in the center of the city, it’s very easy to reach the main attractions by train — I just took two quick trains and was in the heart of Lyon. I’d definitely stay here again! Julia MAZZIA, General Manager at Hotel Mercure Lyon Centre Chateau Perrache, responded to this review Dear Atiye,We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marion BEGOC, Responsable Hébergement

  • User:ColWorldTraveller

    Trip type: Couples

    Paid for breakfast that didn't happen

    rating19 May 2025

    Very average hotel. Bought a package that included breakfast. At 7am there was no breakfast available. See photos. Lift was faulty so couldn't get bags downstairs. Completely understaffed hotel.Am still trying to get a refund for the breakfast, but no luck so farBooked through All.com who are impossible to contact Julia MAZZIA, General Manager at Hotel Mercure Lyon Centre Chateau Perrache, responded to this review Dear Sir, Dear Madam,We are sorry for our delay of answer, we just see your review now.Could you contact me by email to marion.begoc@accor.com to give me the name of the reservation to see what we can do about the problem with the breakfast ?Thanks and best regardsMarion BEGOC, Room division manager

  • User:bethinhoboken

    Trip type: Friends getaway

    The hotel was fine...

    rating04 May 2025

    Great location if you need to be near the Perrache station. If not, I would 100% pick another hotel closer to Bellecoeur which is more central to shopping, Vieux Lyon etc. In any case the hotel was about a 10 min walk from some restaurants so it wasn't too bad (Brasserie Georges is nearby and great and very popular).The lobby and dining room are great examples of period architecture and seem well maintained. I cannot say the same for the hotel hallways or rooms. Walls are marked, paint is peeling on door trims in particular and over all attention to the upkeep of the hotel is very much needed. This could be a sparkling example of an historical building if only it were maintained. Pictures included of the ancient doors leading to the dirty room balcony.I was in a single room and only had soap/body wash in my room (it was Nuxe which I love and found ironic that such nice soap was in this hotel).. My cousin was in a privilege room so she was "privileged" to have conditioner and body lotion. I thought it was cheap that my room didn't have these so-called luxuries. Also it was about 80+ degrees when were visiting but because it wasn't "summer" the AC did not work. Ahh, the frugal French...Breakfast buffet was decent--lots of choice so that was good. Uber drivers always drop you off on Rambaud (which I consider the back entrance to the hotel since the building is barely marked with the hotel name). This necessitates an elevator to the lobby. Of course when I was there this elevator was broken so I had to carry my heavy bags up 2 flights of stairs. Tell your Uber/taxi to drop you off at the Perrache station car rental section (photo included) and that will take you to the lobby level of the hotel so no stairs need to be navigated.Would I recommend? I guess if you need to be near the station for some strong reason it's fine or if it's all you can afford. It's not a bad hotel by any means, it could be really great if the entire place were at minimum painted, furnishings updated/upgraded.Staff were helpful when I had issues w/my hair dryer or needed assistance with something.

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