Mercure Lyon Genas Eurexpo

Bron, Lyon

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About Mercure Lyon Genas Eurexpo About Mercure Lyon Genas Eurexpo

Location

This hotel warmly welcomes guests in Genas.

Facility

The hotel has a lift and features 84 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, bowling, aerobics and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Lyon Genas Eurexpo

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Bowling
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  Golf
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  Gym
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sun loungers
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  Sun terrace
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

152

Very Good

105

Average

Poor

Terrible

Recent Reviews: 317

User:D12345678900
Trip type: Business
Comfortable business style hotel.
01 Oct 2025
Stated 3 days, 2 nights. Location close to major roads, airport and football stadium. Nowhere to walk really or see and breakfast is only served to 930 which tells you this hotel is more for business not leisure travellers. Rooms good. Well set out and furniture good. AC worked well and large walk in shower. Staff fine and hotel clean and comfortable. Only gripe, all TV stations are in French!!Overall a fine stay but only good for the odd nights you are passing by. Sebastien C, at Mercure Lyon Genas Eurexpo, responded to this review Dear Customer,Thank you for your feedback regarding your stay at Hôtel Mercure Lyon Genas Eurexpo. We appreciate your recognition of our comfortable accommodations and convenient location. We understand your concerns about the breakfast hours and the availability of television channels, as we aim to cater primarily to business travelers. While we strive to provide a comfortable environment, we acknowledge that leisure amenities may be limited in our area. Your feedback is invaluable, and we will consider your comments regarding the television options in our ongoing efforts to enhance the guest experience. Thank you for choosing us for your stay. We hope to welcome you back in the future.Best regards,Gregory, Front Office ManagerHôtel Mercure Lyon Genas Eurexpo
User:Ergiro S
Trip type: Business
Good business hotel near motorway.
19 Jun 2024
Chain hotel which has been fully renovated.Plenty of Free Parking, bar and fitness room.Great PRIVILEGE ROOMS well appointed and modern throughout.Espresso machine available in room.On site restaurant serving a small but seasonal menu. La Direction, Directeur général at Mercure Lyon Genas Eurexpo, responded to this review Hello, Merci pour cette belle note et ce joli commentaire. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé, notamment grâce à notre localisation idéale, notre parking pratique, nos chambres confortables et notre délicieux restaurant. Belle journée er à bientôt au Mercure Lyon Genas Eurexpo ! Sophie Gallon - Directrice
User:RaphaelD1175
Trip type: Couples
I do not advise too book to Mercure hôtel at Genas
22 Jun 2023
We had a very poor food quality, and few times we were not able to eat it.The menu choice was very poor at the result we eat the same food every day.We registered on half board but at the booking they are not telling you that you will be forced to pay the the food if you eat above 30€. The food price in the menu is too high comparing to the quality and choices. A shame !!No Canal-Plus channel in TV despite other hotels have it. CORINNE SAINRAT, Directeur général at Mercure Lyon Genas Eurexpo, responded to this review Dear Raphael,Thank you for sharing your experience following your stay at the Mercure Lyon Genas Eurexpo.We are delighted that the professionalism of our teams, especially Nicole, has pleased you.However, we are sorry to hear of your disappointment with our restaurant service. Please note that we are committed to offering local cuisine using fresh, quality, seasonal produce. That's why we offer a menu with limited choices, which changes every season (except the lunch menu, which changes every day), to ensure the quality of the products. We also apologize for the lack of information about half-board. This was an error on our part, and we should have informed you of this supplement when you made your reservation.We look forward to welcoming you back and regaining your trust, Corinne Sainrat - General Manager
User:A4193SLvaleriec
Trip type:
A really nice and friendly Hotel
11 Nov 2022
We got in really early and they accommodated us without any complaint. We also had a 3 hour wait until our between checkout and our train, but the staff were very nice. The food was delicious. Close to Genas town and that was a delightful walk. The staff were very helpful. This hotel is about 25 minutes out of Lyon, but still very convenient. Definitely will stay in a Mercure again. CORINNE SAINRAT, Directeur général at Mercure Lyon Genas Eurexpo, responded to this review Dear Valerie,Thank you for taking the time to write this lovely comment.We are delighted that you have appreciated our geographical location, our meals, ourteam...We look forward to welcoming you again soon, Corinne Sainrat - General Manager
User:Kathy W
Trip type: Couples
Not a great experience
26 Oct 2022
The room was very hot. We were provided with 2 floor fans. But they annoyingly shut off after 120 minutes. The window opened over one of the beds, so was dangerous for that beds occupant. Awful instant coffee was provided, but no cream. The hotel was further from airport than expected. A 20 minute drive without traffic. The only option for dining is the hotel restaurant or McDonald's. CORINNE SAINRAT, Directeur général at Mercure Lyon Genas Eurexpo, responded to this review Dear Katy,Thank you for taking the time to share your experience at Mercure Lyon Genas Eurexpo.We are sorry that the room was too hot, we are currently in neutral period: without heating or air conditioning, however lately there have been abnormal temperatures for the season, that's why we have provided you with fans, you also have fresh water available in the room and we can also provide you with water mist.As for coffee, do not hesitate to contact the reception which is available 24H/24H to bring you cream, or Nespresso coffee. As for your journey, without traffic the airport is only 15 minutes away from the hotel.Finally, concerning the restaurant, you should know that in addition to our restaurant and McDonald's you will find several restaurants in the city center of Genas within 5 minutes of the hotel.We look forward to seeing you again to satisfy you even more, Corinne Sainrat - General Manager

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Mercure Lyon Genas Eurexpo

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