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Premiere Classe Lyon Sud - Pierre Benite

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Premiere Classe Lyon Sud - Pierre Benite

locationSainte Foy les Lyon, Lyon

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About Premiere Classe Lyon Sud - Pierre BeniteAbout Premiere Classe Lyon Sud - Pierre Benite

Location

This hotel welcomes guests in Irigny.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a cash machine and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A minibar and a desk are also available. The kitchenette comes with a refrigerator and a microwave. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, darts and a spa.

Meals

There is a café on the premises. Breakfast and lunch are served every day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Premiere Classe Lyon Sud - Pierre Benite Amenities at Premiere Classe Lyon Sud - Pierre Benite

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Darts

    • -

      Gym

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

102

Very Good

158

Average

63

Poor

31

Terrible

23

Recent Reviews: 377

  • User:CelWa61

    Trip type:

    Smallest bathroom ever, English not spoken well, awful matresses, pleasant staff

    rating20 Apr 2022

    I am 5ft3, 55 kgs and felt claustrophobic in that bathroom, you could hardly move around. Awful. We, as a family, are used to staying in basic hotels when we are only having a stop over during our journeys but this one was beyond basic. As said before tiny bathroom, the mattress on our bed was terrible (collapsing on one side). We booked a family room for the 4 of us and once all the beds were made we literally could not moved around the room, no space to sit or walk around. Dreadful. It was clean though so that is one thing. The parking was gated and you could walk in 15 mins to a McDonald's, the area felt safe enough. The staff was very pleasant but the evening staff could not speak English properly. Only one towel per person no hand towel or floor mat. GWENDOLINE ROSE, Directeur général at Premiere Classe Lyon Sud - Pierre Benite, responded to this review Hello, We are very sorry to hear that the room was not to your liking. We will be sure to take that into consideration for your next stay with us. We hope that the size of the room did not affect your entire stay and that we will get the change to see you again soon.Sincerely, The frontdesk

  • User:thanhh_id2021

    Trip type:

    Beautiful room

    rating08 Nov 2021

    Beautiful, spacious and comfortable room with exceptional customer service! My friend recommended it to me and I think that it was my best choice ever. I had many beautiful memories in this place. Highly recommended! GWENDOLINE ROSE, Directeur général at Premiere Classe Lyon Sud - Pierre Benite, responded to this review Hello,Thank you so much for letting us know about your stay. We are glad that you spent a good time with us and hope to see you again soon.

  • User:Bernard D

    Trip type:

    Unsecure place

    rating31 Aug 2020

    A big fight, shouting and screming on the parking at 3.00 am. Then, later, strange people coming , gathering around several cars, drinking a lot, chasing each others . Apparently, the gate was forced. Aurélie DESPRETZ, Directeur général at Premiere Classe Lyon Sud - Pierre Benite, responded to this review Hello,We are sorry to learn your advice. We have indeed had problems with knowing-how to live with clients. Note that we have set up a security guard at night and we have also added cameras for more security.We have no more noise concerns since.We are sorry for this isolated incident and hope to see you againBest regards

  • User:MeredithAussie

    Trip type:

    Great value

    rating08 Jan 2020

    For a quick stopover along the highway, this was an excellent choice - comfortable, convenient and great value. The service at check-in was very friendly and helpful. The night-time security gate made us comfortable about leaving the car in the carpark despite the fact that we were in an industrial area. The bed was very comfortable, although I wondered how clean the sheets were, as I discovered a few long, black hairs stuck on the sheets when I pulled them down. The room and the bathroom were VERY small, but this didn’t bother us as we were just overnighting.Being in the industrial area, finding somewhere to eat dinner was tricky, even on a Friday evening. Aurélie DESPRETZ, Directeur général at Premiere Classe Lyon Sud - Pierre Benite, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

  • User:PamelaTorre82

    Trip type: Couples

    IT'S NOT AN HOTEL

    rating18 Jul 2019

    I travel a lot for a job in Europe and it happened to see strange or unacceptable situation in hotel but I never felt bad as I felt in 3 days here. There was no one able to speak a word in English. We supposed to be there 3 days and they gave to us one towel each so with one towel you had to wash your face your body and all the rest. The room is really small and they call bathroom what is not a bathroom. You have a cabin that one person is not able to stay inside and is a plastic cabin as in vessels. the first day I took a shower and the was not hot water they justified saying that there was a problem. After I took a shower with a cold water I realised that there was a lake in the cabin bwcoise off course that was not a bathroom that you can call like that. The evening we came back and the card had expired so we stayed one hour out of the hotel till midnight bwcoise no one was there to open to us and the number you have to call was not available. Fortunately after more than one hour arrived someone.... Really really bad experience not even For one night. GWENDOLINE ROSE, Directeur général at Premiere Classe Lyon Sud - Pierre Benite, responded to this review Bonjour, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis. Nous sommes soucieux de la qualité de notre prestation afin de satisfaire l'ensemble de nos clients. Au plaisir de vous revoir parmi nous. Cordialement, La direction

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