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Best Western Hotel Du Mucem

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Best Western Hotel Du Mucem

locationMarseille, Marseille

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About Best Western Hotel Du MucemAbout Best Western Hotel Du Mucem

Location

The hotel is conveniently situated just 300 metres from Joliette Metro Station and a 15-minute walk from the old port in Marseille. Saint-Charles Train Station is just 2 km away and one can walk to Canebière in 15 minutes. Notre Dame de la Garde is approximately 2 km from the hotel and Marseille Provence Airport is approximately 25 km away.

Facility

The hotel has 29 rooms, including 5 single rooms and 7 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, room service, an alarm call service and a laundry service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Best Western Hotel Du Mucem Amenities at Best Western Hotel Du Mucem

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Disability-friendly

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      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

LocationLocation

Map preview

Around this property:

Tourist Centre

900 m

Train Station

2 km

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

83

Very Good

173

Average

70

Poor

15

Terrible

10

Recent Reviews: 351

  • User:k0pf0derzahl

    Trip type: Business

    I will come again !

    rating05 Oct 2019

    I came to Marseilles for a conference and stayed for one night at this hotel. Even though I arrived late the receptionist was extremely friendly and later on helped me to printout my conference paper. Thank you so much!!! I stayed in a single room which was small but practical. It was clean, had good air conditioning and good wifi. I had asked for a quiet room and it was reasonably quiet. The location is great. It will be a pleasure to come again. BWMucem, Front Office Manager at Best Western Hotel Du Mucem, responded to this review Dear k0pf0derzahl,Thank you for your words, and thank you for my co worker. He is a lovely person, and working on night is an hard work, so thanks for him.We wish you the best.Kind regards.Stéphanie.

  • User:Mumtaz C

    Trip type: Couples

    Nice hotel

    rating30 Sept 2019

    Hotel was very nice. Friendly staff. Very helpful. Breakfast was good. Average. Could do with more range.But overall the hotel is nice. Good location as well.Clean hotel.. Marseilles is a wonderful place to visit. BWMucem, Front Office Manager at Best Western Hotel Du Mucem, responded to this review Dear mmtzchoglay,I agree with all your commentary! Marseille is an amazing city, and we are proud that you liked it.Thank you for your nice words regarding the team, they are the heart and the face of the hotel.We hope to see you soon.Kind regards.Stéphanie.

  • User:calspickman

    Trip type:

    Very clean Hotel and great staff.

    rating19 Sept 2019

    The Hotel is located 1 street back from the road running alongside the old port.Whilst the street itself is not the most attractive potential guests should not be put off by this as the Hotels inteior is maintained to a high standard.It would have to be said that rooms are quite small for couples but are perfectly adequate for 1/2 night stays.Car parking is either street parking or multi storey park at 21 euros for 24 hours.We would certainly use the hotel again if we were in the area. BWMucem, Front Office Manager at Best Western Hotel Du Mucem, responded to this review Dear calspickman,Well, for your next trip in Marseille, you know where to book, and we are so glad to read that. Thank you for your kindness.We hope to see you soon.Kind regards.Stéphanie.

  • User:P2862SRsophieh

    Trip type: Couples

    Lovely little hotel

    rating18 Sept 2019

    Lovely little hotel. Staff really friendly and helpful. Small room but perfect for what we needed it for. Cleaned every day. Shame we were at the back of the hotel view wise but this did mean it was super quiet. BWMucem, Front Office Manager at Best Western Hotel Du Mucem, responded to this review Dear P2862SRsophieh,All our team thank you for your lovely words. If we had the pleasure to welcome you again, don't hesitate to ask us for a street view.We wish you the best.Kind regards.Stéphanie.

  • User:Victoria S

    Trip type: Couples

    Nice hotel with a fair price & good location

    rating08 Jul 2019

    We stayed in the hotel for 2 nights to visit the city . The room was on a top floor - quite small but clean & quiet and had everything we needed. AC was there which is very important in summer. The only disadvantge of the room was a sloping wall - you need to be very careful about it not to injure yourself. We didn´t order any breakfast - there are a lot of cafes close to the hotel where you can get it cheaper. Location was good - 5 min. walk to the next underground station and the big shopping mall , as well as to the tram station . We also walked to the downtown , as it was not far away. BWMucem, Front Office Manager at Best Western Hotel Du Mucem, responded to this review Dear Victoria S,Thank you for this great note! You had a room on our fifht floor, with a lot of charm, but as usual in the old building, not so much height Under the roof……If we had the pleasure to welcome you again, don't hesitate to ask us another floor.Best regards.The manager.

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