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Holiday Inn Marseille Airport

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Holiday Inn Marseille Airport

locationVitrolles, Marseille

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About Holiday Inn Marseille AirportAbout Holiday Inn Marseille Airport

Location

The hotel is located on the road to the airport, close to the Vitrolles-Aéroport-Marseille-Provence Train Station (from where Marseille City Centre can be reached in 15 min) and 10 min from the TGV Train Station at Aix-en-Provence.

Facility

The hotel has a lifts and features 10 studios and 143 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 153 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym, table tennis, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and dinner offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Holiday Inn Marseille Airport Amenities at Holiday Inn Marseille Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Train Station

2 km

Lake

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

343

Very Good

408

Average

177

Poor

90

Terrible

91

Recent Reviews: 1109

  • User:stephenl24

    Trip type: Couples

    Poor communication and services not as expected

    rating25 Nov 2025

    On arrival, as directed on booking details, waited outside Terminal 2 for shuttle bus, after 15 mins telephoned hotel and was told it no longer stops here and had to go to Terminal 1. Asked at reception why this was not communicated and there was no explanation. Had 6am flight booked and told could not have breakfast as it doesn't start till 5am. Also advised shuttle bus does not start till 5am either so would need to book a taxi. Finally after all of this was charged City Tax, again no previous communication about any of these facts or evidence of them being advertised. An IHG Member and this is the worst experience we've had. Lots of other hotels around airport which I'm sure are suitable for travellers. IHG Service, Owner at Holiday Inn Marseille Airport, responded to this review Hi stephenl24,Thank you for staying at Holiday Inn Marseille Airport, and for sharing your experience. Hosting one of our IHG® One Rewards members is always a pleasure, and we appreciate your continued loyalty.We're committed to delivering exceptional service and maintaining the highest standards of accommodation to ensure an inviting experience. I am sorry to hear about the difficulties you encountered with your reservationTo help us investigate further and ensure your concerns are addressed appropriately, we kindly ask that you provide the following details:– Your IHG® One Rewards number– Contact information (name, phone number, email, mailing address)– Reservation confirmation number and dates of stay– Any actions already taken by hotel managementPlease send this information to us at IHGService@ihg.com. Once received, we will work with the hotel team to review the matter thoroughly and ensure you receive a timely response.Thank you again for bringing this to our attention. We appreciate your patience and the opportunity to follow up.Kind Regards,Crisel V.Case ManagerIHG® Hotels & Resorts Service

  • User:Wakemail W

    Trip type: Family

    Holiday stop

    rating03 Aug 2025

    Great service from all of the staff at the Holiday Inn in Marseille. Enzo was fantastic and looked after us so well. The reception staff were amazing too. Thank you and we will be back.

  • User:BotsikaB

    Trip type: Business

    Never again. Holiday Inn used to be known for standards

    rating05 Jun 2025

    - service: could not make up my mind, whether the staff serving food, being in reception and bar are hating the guests or the hotel more, but they certainly made sure it shows. but at least they probably enjoy the pool ( halter neck bikini top very clearly on display under the uniform at breakfast)- food: diabolical. hardly any choice in the restaurant and the ones they have, they still managed to mess it up. how can they serve cold food in hot skillets is a marvel. breakfast offerings are poor at least to say.- better you try to learn the basics in French as with English you do not seem to get very far with most of the staffHonestly: look for other hotel if you have to stay around here IHG Service, Owner at Holiday Inn Marseille Airport, responded to this review Hi BotsikaB, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service

  • User:William W

    Trip type: Couples

    Convenient, easy and comfortable stay for travel out of Marseille Regional Airport

    rating31 May 2025

    Great service-oriented staff, convenient location, nice restaurant on-sight. A quiet place to stay before or after travel to airport. Rooms are well designed and comfortable. Transportation to-and-from the airport is provided. A great value.

  • User:Emily S

    Trip type: Family

    Opposite a make shift police station

    rating09 May 2025

    Stayed here for 1 night before a cruise. Arrived into the gated hotel, reception staff spoke little English or otherwise ignored us when we asked something.. As a family with young children we asked reception if they did food they said no and advised us to go out to look for a restaurant or shop. Opposite the hotel seems to be have been taken over by police to park police vans and cars, they often go out with sirens on it felt dangerous as we walked along the road out of hotel so we turned back.. later on we noticed pizza at the bar so I don’t know why reception didn’t tell us that earlier when we asked about food in the hotel.. Cocktails expensive, room was ok but we didn’t feel secure being on the ground floor. Breakfast was nice although a small area, we tried sitting outside but people smoked.I would not stay here again, location bad if you want to go out of the hotel and staff really unfriendly and not helpful.

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