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Le Fregate Provence

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Le Fregate Provence

locationSaint Cyr Sur Mer, Marseille

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About Le Fregate ProvenceAbout Le Fregate Provence

Location

The hotel is 5 minutes from the local beaches. Bandol, with its wide range of shopping, dining and entertainment options, is just 5 minutes away by public transport. It is 20 minutes from Toulon and 40 minutes from Porquerolles, the Port-Cros Islands, Hyères, Le Lavandou and Marseille. Aix-en-Provence is around an hour away. Marseille Airport is around 45 km away.

Facility

100 non-smoking rooms are located on 10 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the hotel, for example cycling/mountain biking, beach volleyball, fishing and horse riding or, for a fee, tennis and golf. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, bowling and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day. Lunch is served as a buffet, and guests can choose between à la carte and a set menu for dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Le Fregate Provence Amenities at Le Fregate Provence

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

0 m

Sea

3 km

Nightclub

3 km

Tourist Centre

3 km

Bars / Pubs

3 km

Train Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

665

Very Good

853

Average

498

Poor

283

Terrible

127

Recent Reviews: 2426

  • User:doublerosenburger

    Trip type: Couples

    Dated rooms, horrendous service

    rating04 Dec 2025

    As you drive up the estate you are taken back by the rolling vineyards and just the vast size of the resort. Unfortunately any notion of luxury or beauty is over as soon as you step inside. The reception are is tired, and the receptionist was nice enough but not particularly welcoming. Then we headed up to our room…a “superior double with a sea view”, the sea view is present. But this room is by no means up to the standards of a 4* hotel. If this room is a superior, I am dying to know what a standard room looks like. The room is tired, with terracotta floors, as it’s December this floor is incredibly cold. The TV looks like something from 2002. And barely any channels work. The amenities are soldered to the walls making having a bath a challenge. Then we move on to the horrendous hospitality. We head downstairs for a meeting where we sit in the “bar” area. The bar area is not open until 18:00. We ask reception if we can order some water - “Yes, but go to the restaurant over the courtyard”. and how about food? No we stopped serving. So there’s not even water or anything to eat at 13:30. What a great service for a 4* hotel!My colleague who we were meeting with is French and managed to convince someone to bring us some water. I appreciate it is December but the whole place is freezing, not just cold. But bitterly.The bed was comfortable enough but the room was very cold. The next morning we head down to breakfast. A continental with some hot food. Bread is stale - sacrilegious in France. And the eggs were the consistency of vomit. Just even more disappointment. Luckily we are leaving after one night. We shall not be returning! Equipe Frégate Provence, Service clients/Réception at Le Fregate Provence, responded to this review Dear doublerosenburger,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations.Regarding the food service, we would like to clarify that our brasserie serves hot dishes until 2:30 p.m. However, orders must be placed directly at the brasserie. We regret that this information was not clearly communicated during your visit.We are also very sorry that you experienced difficulty obtaining water, which does not reflect the level of service we aim to provide.We would like to apologise as well for the temperature you encountered throughout the property. A full check and adjustment of the heating system has since been carried out to ensure better comfort for our guests.Concerning breakfast, all our bread is delivered fresh every morning. We are sorry if it did not meet your expectations on this occasion, and your feedback has been passed on to our team to ensure better quality control. We have also taken note of your comment regarding the eggs so that improvements can be made.We are sincerely sorry that your stay fell short of your expectations and fully understand your disappointment. Please be assured that your comments help us improve our services to meet the standards expected of a 4-star hotel.We hope to have the opportunity to welcome you again and restore your confidence.Kind regards,The Hotel Team

  • User:paitomotors

    Trip type: Friends getaway

    Terrible

    rating05 Oct 2025

    Terrible experience, there is no food in the restaurant, dirty place. No service….Breakfast terribleTelephones in all rooms didin t work! Equipe Frégate Provence, Service clients/Réception at Le Fregate Provence, responded to this review Dear paitomotors,Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations. Please be assured that we take your comments seriously and will review our services to ensure improvements are made.We hope to have the opportunity to welcome you again and provide a better experience.Kind regards,

  • User:sphdebeaumont

    Trip type:

    A big disappointment

    rating24 Apr 2025

    N/A - already provided feedback in this survey.I would recommend you add more staff as your employees do not seem to be enough/sufficient and fix what can easily be fixed (spider webs on the ceilings of the breakfast/dining area!!!, add more weights and proper gym mats in the gym, repair curtains, raise breakfast quality to a 4-star hotel, change flowers at reception every day….) Equipe Frégate Provence, Service clients/Réception at Le Fregate Provence, responded to this review Dear sphdebeaumont, Thank you for taking the time to share your observations.We’re sorry to learn that certain aspects of your experience did not meet your expectations. Your feedback regarding staffing levels, cleanliness in the dining area, gym equipment, room maintenance, and overall breakfast quality is taken very seriously.We genuinely appreciate these precise remarks, as they highlight areas where we can improve the quality and consistency of our service. Please be assured that we are actively reviewing these elements with our teams, particularly the issues that are easily addressed and should never be overlooked—such as cleanliness and maintenance.Your comments about the attention to detail, like fresh flowers at reception and proper gym accessories, are equally valuable. These small touches make a significant difference, and we thank you for reminding us of that.We hope to have the pleasure of welcoming you again and offer a much-improved experience that reflects the standards you—and we—expect from a 4-star establishment.Kind regards,

  • User:amialanes0804

    Trip type: Couples

    Overall good

    rating28 Jan 2025

    Location exceptional, good breakfast. Dinner was ok but our waiter Yanis was very kind and professional. The receptionist was very kind and help us with our requests. Equipe Frégate Provence, Service clients/Réception at Le Fregate Provence, responded to this review Dear amialanes0804,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our exceptional location and our breakfast offerings.It’s also wonderful to know that Yanis provided you with kind and professional service during dinner, and that our receptionist was able to assist you with your requests. We’ll be sure to pass along your kind words to our team—they’ll be thrilled to hear your feedback!We hope to welcome you back soon for another great stay.

  • User:gustavokaruka

    Trip type: Business

    Great experience

    rating25 Nov 2024

    Great hospitality, facilities and food. There room was good, but has space for some minor improvements. Overall I had a great time and recommend this place. Equipe Frégate Provence, Service clients/Réception at Le Fregate Provence, responded to this review Dear gustavokaruka,Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed our hospitality, facilities, and food. Your kind words mean a lot to our team, as we strive to create memorable stays for all our guests.We also appreciate your constructive feedback about the room and will certainly look into ways to make those minor improvements. Your recommendation is truly the highest compliment, and we’re delighted to know that you had a great time with us.We look forward to welcoming you back soon for another wonderful stay!Warm regards,

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