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Mercure Marseille Centre Prado Hotel Velodrome

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Mercure Marseille Centre Prado Hotel Velodrome

locationMarseille, Marseille

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About Mercure Marseille Centre Prado Hotel VelodromeAbout Mercure Marseille Centre Prado Hotel Velodrome

Location

The hotel is located in Marseille, only 200 m from the Parc Chanot Conference and Exhibition Centre and the Rond Point du Prado metro station. The hotel is also within walking distance of the Prado beaches and the Velodrome Stadium. There is a bus stop just 50 m from the hotel, and Marseilles Provence Airport is about 31 km away.

Facility

2 junior suites, 68 single rooms and 30 double rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and a beauty salon. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Marseille Centre Prado Hotel Velodrome Amenities at Mercure Marseille Centre Prado Hotel Velodrome

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

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      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

    • -

      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun terrace

    • -

      Swimming Pool

LocationLocation

Map preview

Around this property:

Bus Station

50 m

Underground/Over ground Station

200 m

Park

800 m

Sea

1 km

Beach

1 km

Golf Course

1 km

Tourist Centre

4 km

Train Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

53

Very Good

41

Average

20

Poor

3

Terrible

8

Recent Reviews: 125

  • User:262keithd

    Trip type: Family

    Horrible Service

    rating07 Sept 2024

    We chose this hotel for its reasonable pricing and location away from the Marseille city center. It’s in a local neighborhood and within about a mile walk of the beach. Nice breakfast every day. But… The front desk staff was awful. First, the staff had us pony up a deposit equal to almost 150% of the room charges for a two-room reservation. Then, when we checked out, they informed us that they had “released “ half of the deposit the day prior and that we owed the full stay’s price of a room to close out. The problem, which I pointed out, was that no credit hit my credit card and the deposit was still listed as a pending charge which I showed via my app. So by the time I left I had paid almost 175% of the hotel tab, waiting for the credit to post. Only took three more weeks despite staff assurances and confusion.Second, parking in the recommended garage was a hassle. It’s around a corner and has a back door connection to the hotel. Front door staff struggled to explain how the garage worked and only gave out passes in 24, 48, or 96 hour increments so we had to go back several times for our week plus stay. Every time we went back they tried to add additional charges to the bill even as we were told on day one that they would just add the full parking amount at once.

  • User:Expatbaku

    Trip type: Family

    Worst possible service at Restaurant

    rating09 Sept 2023

    Let me first say that i am normally very fond of Accor Hotel, being platinum client. I am used to stay in every possible level ( mercure, ibis, pullman, etc) and i only gauge what the hotel proposes based on the level of confort expected. The Restaurant in Mercure Centre Prado is by far one of the worst experience, i had ever had, as we got forgotten! We received as first dish, a cheese platter supposed to come last. My son never got his soup and his burger, supposed to be rare, had clearly been recooked when they realize they forgot us.Please avoid at all cost!

  • User:James M

    Trip type: Family

    Like a scene from Outlast

    rating13 Aug 2023

    Really unsafe if you're bringing your car. If I was a female, there's no way on earth I would be comfortable walking to or from the car park. I've uploaded some pics, it really was unpleasant, reminded me of the Xbox game Outlast.

  • User:T9224OJannas

    Trip type: Couples

    Excellent hotel!

    rating31 Oct 2022

    Excellent stay! The room was clean and spacious. All necessary amenities. The service at the reception or at the bar was wonderful as well. The best Mercure experience by far (and I do travel a lot around France). Location is just perfect. Highly recommend!

  • User:beirensmatthias

    Trip type: Business

    Fraud

    rating08 May 2022

    Be really careful with this hotel. After check out I got charged an extra 20€ for breakfast. As someone claims I took this while I never set a foot in the restaurant. That seems to be enough for them to just take it off my card without discussion.

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