Uniqueappart T4 Vieux-Port

Recent Reviews: 2414

• User:BeachGirl-PTown

  Trip type:

  Excellent Stay - Exceptional Customer Service

  06 Apr 2026

  Our receptionist (Evie Fernandes) was a complete joy! Her customer service is first class. Her English is excellent. We were in a bind and Evie helped us with some translation services. Evie definitely made our stay at the Radisson a wonderful experience. You have an exceptional employee in Evie Fernandes. She goes above and beyond to help her clients. Lionel Van den Haute, General Manager at Radisson Blu Hotel Marseille Vieux Port, responded to this review Dear BeachGirl-PTown, Thank you very much for your thoughtful message.We are glad that our team, and especially Evie, was able to support and assist you when you needed help. It means a lot to us to know she could make things a little easier for you through her care and professionalism.Your kind words will be shared with her personally, and we are certain she will be very touched.We remain at your disposal and hope to have the opportunity to welcome you again soon.Radisson Blu Hotel, Marseille Vieux Port

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• User:roundtheworld2019

  Trip type: Solo travel

  Nice and modern hotel at the harbour

  07 Mar 2026

  A lovely hotel right at the harbor; my room had a harbor view and even a large balcony. Modern and comfortably furnished, great bed, good air conditioning that's barely noticeable but does its job. Good breakfast, lots of friendly staff. About an 8-minute walk from the subway station. The only downside is that the windows could be better insulated: even with them closed, you can hear the noise from the street in front of the hotel and the people partying for half the night. Nevertheless, I'd gladly stay again. Lionel Van den Haute, General Manager at Radisson Blu Hotel Marseille Vieux Port, responded to this review Dear roundtheworld2019,Thank you very much for taking the time to share such a detailed review of your stay with us.We are delighted to read that you enjoyed our location by the harbour, as well as your room with its balcony and view. It’s also wonderful to know that you appreciated the comfort of the room, the bed, the air conditioning and our breakfast. Your kind words about our team are particularly appreciated — we will be happy to share them with everyone.Thank you as well for mentioning the noise from outside. Being located directly on the Vieux-Port, the area can sometimes be lively, especially during the evenings. Please rest assured that we continuously look for ways to improve our guests’ comfort.We are very pleased to know that you would gladly stay with us again, and we truly hope to welcome you back soon in Marseille.Warm regards,

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• User:graham p

  Trip type: Solo travel

  Attention to Detail Lacking

  22 Jan 2026

  Got in the shower thinking the soap container would be full, turned the water on, spray a bit weak but then find there's no soap in the container, very poor, hotel lacks attention to detail, reported it at checkout but felt the girl thought it was my fault and couldnt care less. Radisson Blu, Service clients/Réception at Radisson Blu Hotel Marseille Vieux Port, responded to this review Dear M7015Asgrhamp,Thank you for taking the time to share your feedback.We are truly sorry to learn about your experience and sincerely apologize for the inconvenience caused by the empty soap dispenser and the shower pressure. This clearly does not reflect the level of attention to detail and service we aim to provide our guests.We are equally concerned by your impression at checkout. Please accept our apologies if your feedback was not received with the care and empathy it deserved — this is not the experience we want anyone to leave with.Your comments have been shared with both our housekeeping and front office teams so we can address these issues immediately and reinforce the importance of proactive checks and attentive guest interaction.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to provide you with the seamless experience you rightly expected.Kind regards,

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• User:Experience194345

  Trip type: Couples

  Wonderful stay at Radisson Vieux Port

  23 Sept 2025

  We recently had a wonderful 3 night stay at the Radisson Blue Marseille Vieux Port situated in the very heart of the Old Port.Our room was very clean, goodsize with a comfortable bed and a great view overlooking part of the harbour and fortress. It was very quiet even though we could open the window to a street below. The staff were all friendly and helpful. We booked a tour through the hotel concierge service for a day trip to Cassis which was absolutely wonderful. Very well organised with a private driver, walking tour and lunch booking at a lovely restaurant overlooking the harbour. Our guide, Nass, was exceptional. We would thoroughly recommend this hotel in Marseille and the wonderful tour guide. Lionel Van den Haute, General Manager at Radisson Blu Hotel Marseille Vieux Port, responded to this review Dear Experience194345,Thank you very much for taking the time to share your wonderful feedback regarding your stay at Radisson Blu Marseille Vieux Port.We are delighted to hear that you enjoyed your room, the comfortable bed, and the beautiful view over the Old Port and fortress. It is great to know that our team contributed positively to your experience and that your day trip to Cassis, organized through our hotel, was memorable and well arranged.Your recommendation means a lot to us, and we look forward to welcoming you back to Marseille for another memorable stay in the future.Warm regards,Radisson Blu Hotel, Marseille Vieux Port

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• User:C-B-Ems

  Trip type:

  Terrific stay at Radisson Blu Vieux Port

  14 Sept 2025

  Superbly located hotel with extremely helpful and welcoming staff. Very comfortable room, excellent breakfast and a nice restaurant where we had a light lunch. Lovely swimming pool. Nice Bar which overlooks the very attractive harbour. We would highly recommend this hotel. Lionel Van den Haute, General Manager at Radisson Blu Hotel Marseille Vieux Port, responded to this review Dear C-B-Ems,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay, from the comfort of your room and the breakfast to our pool, bar, and restaurant. It is also a pleasure to know that our team made you feel so welcome.We truly appreciate your recommendation and look forward to welcoming you back to Radisson Blu Marseille Vieux Port soon.Warm regards,Radisson Blu Hotel, Marseille Vieux Port

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