tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homefrance

Hotel La Citadelle Metz - Mgallery

images

View Gallery

image url
image url

Hotel La Citadelle Metz - Mgallery

locationFrance, Metz

Share this Dealshare

About Hotel La Citadelle Metz - MgalleryAbout Hotel La Citadelle Metz - Mgallery

Location

This hotel welcomes guests in Metz.

Facility

The hotel has a lift and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym, billiards, aerobics, a spa, a sauna and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel La Citadelle Metz - Mgallery Amenities at Hotel La Citadelle Metz - Mgallery

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

    • -

      Children's Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

495

Very Good

417

Average

151

Poor

53

Terrible

18

Recent Reviews: 1134

  • User:Whissely

    Trip type: Friends getaway

    Great Location, The Rest Is Up For Grabs

    rating23 Apr 2026

    The location is great, walking distance to most of the interesting points of the city. Reception is friendly and prompt and rooms are large, far bigger than anywhere else I have stayed in France. However, the bathroom is a problem, especially if you are over 60. It's a high bathtub with nothing to hold on to, the water temperature is nearly impossible to regulate - you can go from cold to scalding hot in 30 seconds. Bathroom sink is also very wide, difficult for shaving. We also had the elevator break down one of the days and there is not a second elevator available on the premises (or at least we were not told). Breakfast is simple and the eggs were the most liquid and slushiest I have ever had in France.

  • User:sandrahR6630ZU

    Trip type: Couples

    You won't be disappointed!

    rating22 Mar 2026

    Lovely hotel. Very modern, large well appointed rooms. Friendly bilingual staff. Restaurant food very good. Excellent breakfast; lot of choice. Very central if you want to go out and explore. Highly recommended. Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery, responded to this review Dear Sandra,Many thanks for the high recommendation! We're delighted you appreciated the comfort of our rooms and our diverse breakfast selection. Our staff always strives to provide the best service, and they will be happy to hear your feedback. See you next time in the heart of the city!La Citadelle Team,MGallery-Metz.

  • User:RickyChili

    Trip type: Couples

    Beautiful Hotel, Friendly Staff

    rating10 Feb 2026

    We enjoyed our stay, the staff were warm and welcoming, with lovely old-world charm. Our room was spacious (approximately 280 sq. ft.), and the hotel features a nice restaurant and bar. There is lots of on-site parking available at €24 per day. Downtown attractions are just a short 10–15 minute walk away. Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery, responded to this review Dear guestThank you for your kind feedback regarding your recent stay at La Citadelle. We are delighted to know that you appreciated our warm staff and the charm of our hotel. We look forward to welcoming you back for another enjoyable experience.Kind Regards, La Citadelle

  • User:Roam734851

    Trip type: Couples

    Great Stay in the heart of Metz

    rating07 Jan 2026

    This was a very nice stay in a beautiful and stylish hotel in the heart of Metz. Location was great, walking distance for sightseeing, shopping and dining. The room was awesome and very spacious, bathroom was with shower and bathtub, nicely arranged and designed. We had coffee and tea maker, water and snacks for welcoming, a lot of informative hints. The tea was made available in plastic-free tea bags - much appreciated!!! And last but not least Merci Boucoup Asita for a spotless clean room! Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery, responded to this review Dear JKO,Thank you for sharing your positive experience at La Citadelle Hotel Metz - MGallery Collection. We are delighted to hear that you found our location convenient for exploring Metz and that you enjoyed the spacious room and the thoughtful amenities provided. Your appreciation for our eco-friendly tea bags is also greatly valued, as we strive to enhance our guests' experience while being mindful of the environment.We will ensure that Asita receives your kind words regarding the cleanliness of your room. We look forward to welcoming you back in the future for another memorable stay.Goodbye and best wishes,La Citadelle Hotel Metz - MGallery Collection

  • User:helenturnerinbox

    Trip type: Couples

    Never again!

    rating24 Sept 2025

    Terrible attitude of staff - I have never experienced such rudeness when politely asking why a ‘deluxe’ room has a view of the rubbish bins… Team La Citadelle, General Manager at Hotel La Citadelle Metz - MGallery, responded to this review Dear Helen,Thank you for taking the time to share your feedback following your stay at La Citadelle Metz MGallery.We are truly sorry to read about your disappointment and, above all, the impression left by your interaction with our team. Please accept our sincere apologies — the experience you describe is absolutely not representative of the service standards we strive to uphold.We fully understand your frustration regarding the view from your room, and we regret that this was not handled with the courtesy and professionalism you rightfully expected. Your comments have been shared with the team concerned, and we will address this situation seriously to ensure it does not happen again.We value your feedback greatly, as it helps us improve, and we hope you will reconsider and give us the opportunity to restore your confidence in a future stay.Warm regards,

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot