B&B Hotel Montpellier Centre Le Millenaire

Recent Reviews: 217

• User:Giuseppe S

  Trip type: Couples

  bad experience

  30 Dec 2023

  We arrived at 3pm, as had been agreed for check in, no one to welcome us but we knew it, why if you don't have any reception staff between 11am and 5pm, do you inform us that check in takes place from 3pm? If we had known, we would have shown up later. However, as soon as we try to open the door following the instructions they provided us via email, the booking code they sent me doesn't work, the door doesn't open and there isn't even a sign explaining that the door opens. The access is not that but a hidden door at the back! To reach it you go around the garden on the land and on the lawn. A kind local lady intervenes and helps us, we call assistance by phone and they explain to us that we have to access from the other side (at the back) the call costs us a good €12 (a theft), we finally go to the other door and we log in, we find the automatic check-in machine but even there, as it happens, the code doesn't work. we call assistance on the intercom (because only there - see the case again - there is an intercom to speak to an operator who immediately gives us another code which this time works. What do you think? For me it's all done artfully to steal the money from the call to the support call center. We honestly felt robbed. No one deigned to help us. Highly not recommended!

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• User:Mauricesc199

  Trip type: Business

  Disaster of a hotel

  26 Jul 2023

  Filthy Hotel, reception is nearly always closed and they force you out of the room before the official check-out time. Also in the few night I stayed here housekeeping never came to clean the room and change the towels.I could never recommend this hotel to anyone. Olivier Cordier, Other at B&B HOTEL Montpellier Centre Le Millenaire, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

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• User:frankaB6530PF

  Trip type:

  Great Value Hotel

  05 May 2022

  Came to this second choice after visiting a nearby Campanille. The Campanile wanted 89 euro each for 2 rooms as we were a party of 3 inc. 1 adult child. Found B & B hotel nearby which was just 72 euro for a good sized 3 bed room. The breakfast was also much better than most of these French budget hotels. It included eggs, bacon and sausage as well as the usual continental choices. Good nights sleep and great value! Highly reccomended.

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• User:trvelor

  Trip type: Couples

  VERY small room, glad it was only for one night

  13 Jul 2019

  We stayed at the hotel for one night before flying out in the morning. We chose it due to it’s proximity to the airport. The check in process is through an automated kiosk at the front door. You enter your reservation number, pay for the room, and it gives you your room number and entry code. Our reservation was prepaid, but the machine kept trying to charge it again. There is a “call us” button, and the person on the other end was helpful, spoke English, and resolved the problem. As for the room - to say it was small is an understatement. The room is VERY small and VERY basic. The bed is comfortable, but there is almost no room to open a suitcase, store things, etc. For two people with two suitcases and two backpacks, the room got very crowded. There were no hand towels, and only two small bed pillows. If we were passing through Montpellier again, we would definitely chose something else. OlivierC2696, General Manager at B&B HOTEL Montpellier Centre Le Millenaire, responded to this review Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

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• User:elenamB546RC

  Trip type: Couples

  Weekend in Montpellier

  08 Feb 2019

  Quality-price ratio is great.Cheap, clean, modern look, spacious, 5 mins walk from the town centre, 2 minutes from the train station.Neighborhood relatively quite, a food store just in front and a pizza place just few doors away.Only 2 bad small things, when someone is cooking all the smell cames into your room and the toilet is common, might be not easy in the morning. OlivierC2696, Owner at B&B HOTEL Montpellier Centre Le Millenaire, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

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