Best Western Plus Au Cheval Blanc

Recent Reviews: 974

• User:657reneey

  Trip type: Family

  Reasonable one night stay

  15 Feb 2026

  Comfortable hotel in a good location when traveling from the Netherlands to Switzerland. Hotel is relatively quiet. Breakfast was good, good variety. Shower was good, great water pressure. The hotel was very very warm. We slept with the window open and were still too hot and it was around 0 in the night. Room size was quite small for the 200+ that we paid for the one night.

• User:Dutch1505

  Trip type: Couples

  Lovely location, excellent bed but tiny room and sercice in bar and restaurant below standard, apart from the on waiter

  08 Sept 2025

  Very small room almost entirely filled with an excellent huge double bed. Bathroom very small. Service on the terrace very slow and als dinner service very slow. White wine served warm.

• User:one2one

  Trip type: Couples

  Shabby and not worthy of a Michelin star

  04 Jun 2024

  Our waitress was really friendly and efficient and the starter was lovely.The problems began when we received our main course. It was cold. We had both ordered the steak medium with chips. I always make a habit of cutting my steak in half, firstly to check how it has been cooked secondly if it gets sent back to ensure it is not reheated and sent out again.It came back really quickly and was smothered in oil and low and behold was the same piece of meat and by now overcooked. I sent it back again with the chips and sauce to be recooked. It came out again cooked well. I had by now finished my wine and had to order another one to have with my meal. The wine measures were very different between glasses. This is advertised as Michelin star however they served a gin and tonic with no ice or lemon and had paper napkins! Very poor show. If I had had a choice of restaurants I would not have gone here. However after an 8 hour drive to get here was not prepared to drive further.

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• User:FrequentFlier598563

  Trip type: Friends getaway

  Excellent hotel & a lovely restaurant with fantastic food.

  20 May 2023

  The food in the restaurant was fantastic! The staff were excellent and very attentive. We would recommend to anybody travelling and visiting the area. There is a good choice of wine. Valerie was our waitress and she did a wonderful job. We hope to visit again soon.

• User:Karl Andre E

  Trip type: Business

  Nive rooms, really bad restaurant

  18 Nov 2022

  I stayed one night at this hotell. The rooms was nice and clean but the restaurant was terrible. The menu indicated fine dining, and we orderd a 3 course menu with redvine in hope to have a nice evening., The food was not prepared well and the service of the staff was very bad, they seemed to have given up on life. They forgot several of our orders, served us ice cold red wine and bad tasting drinks. We could not even drink our pina colada, and that should be a pretty standard drink. I have never experienced so bad service and food at a restaurant before, and the whole evening was comical.

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