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Mercure Nancy Centre Place Stanislas

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Mercure Nancy Centre Place Stanislas

locationFrance, Nancy

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About  Mercure Nancy Centre Place StanislasAbout Mercure Nancy Centre Place Stanislas

Location

The hotel is located right in the heart of the city close to shops and only 219 yards (200 meters) from the prestigious Place Stanislas. Situated just 5 minutes' walk from the new Nancy Ville TGV train station and close to major roads, the hotel provides an ideal venue for meetings and seminars.

Facility

The hotel has a lift and features 80 rooms, including 32 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The hotel offers hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at Mercure Nancy Centre Place Stanislas Amenities at Mercure Nancy Centre Place Stanislas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

158

Very Good

200

Average

102

Poor

61

Terrible

38

Recent Reviews: 559

  • User:suthna

    Trip type: Couples

    Find Another Hotel

    rating21 May 2026

    Worst thing was exceedingly warm room temperature that AC would not adjust. Miserable sleeping the two nights we were there. We had a Jr. Suite (#100) that was a joke. Tiny bathroom with no place for storage. Shower with no enclosure soaks the entire floor. Room layout had so much unusable wasted space. Aron at check in was the only bright spot. Exceedingly nice and very helpful with touring options.
  • User:stewW4

    Trip type: Business

    Great location

    rating23 Jan 2026

    Great location - a minute away from Place Stanislas. Comfortable bed with good quality linen. Good breakfast choice. Would stay again.
  • User:Wim V

    Trip type: Couples

    Disappointing

    rating23 Jul 2025

    General speaking this hotel was up to standard of what to expect when staying at a Mercure.Nice breakfast, clean rooms and dito atmosphere.It went a bit wrong on our first day. We left the hotel by 10am, returned by 1pm to find that our room hadn't been serviced yet. No worries, there's still time...When we returned by 6pm, it still wasn't done. They were, by then working on the room next to ours. Thinking that ours would be next, we kinda hurriedly went down to the lobby to allow the staff to do their magic.Only to find that nothing happened at all No made up bed, no dirty crockery removed, no refill of the complimentary mini bar,...Contact with the person in the lobby changed little but not much.Staff seemed a little helpless at times, especially the younger (students?).Everyone has to learn sometimes but maybe the training should be a bit more thorough?Overall not a bad experience but disappointing
  • User:Andrzej K

    Trip type: Family

    26 degrees and AC is switched off and can’t be used. No solutions offered except open the window. Seriously ?

    rating10 May 2025

    Location is great, very conveniently located near the town centre. On site parking is great also, easy to access and up to that point everything was great. It was a warm sunny day, with a room facing the sun, 26 degrees in the room at 10pm - windows open trying to cool things down. Hotel can not and will not do anything, ruining what otherwise would potentially be a pleasant stay here. I realise some people are more used to warmer temperatures- I can’t sleep in 26 degree heat and right now am seriously contemplating sleeping in my car.
  • User:Q355SRchristopherl

    Trip type:

    Wonderful Staff but hotel not the level advertised (doesn't match the picture)

    rating02 Jan 2025

    The Good: Staff was friendly, courteous and responsive, 100% Class A Staff.The Bad: This hotel is nothing like what is advertised on the Accor App. The listing is deceptive and prices are ridiculous for a hotel of this Level 1. The picture of the Hotel on it's listing is a picture of the local palace downtown NOT in any way affiliated with or attached to the Hotel. The hotel is in a good location near all downtown sites, but it looks nothing like the picture in the listing 2. This hotel claims to be a four star hotel that is just waiting for final certification of their rating. If this is true the McDonalds must also be waiting for their Michelin Star. This hotel is at best a standard hotel more similar to a Ibis, or Holiday Inn Express, but charging four star Mercure prices. 3. View from the window was of a dreary courtyard with trash 4. Breakfast was good food, but very Chaotically presented. Again, this was more similar to a Ibis or Holiday in Express breakfast, NOT anywhere near the four star experience advertised.Overall Staff was very nice, everyone was doing their best, and I enjoyed my stay. But my intent was to spend one night with my family at a really nice hotel on the last day of our vacation. I instead spent 4 star money for a Ibis/Holiday Inn Experience. Aurélie Nouvel, Autre at Mercure Nancy Centre Place Stanislas, responded to this review Dear Christopher,Thank you for sharing your feedback. We are pleased to hear that you found our staff friendly and responsive. However, we are genuinely sorry that your experience did not meet your expectations. We take your comments seriously and will review our communications to ensure clarity about the hotel's offerings.We are committed to providing a quality experience, and we understand your disappointment regarding the perceived differences between our marketing and the actual experience. We are continually working to improve all aspects of our service and facilities.We hope you might reconsider staying with us again in the future to experience the improvements we are implementing.Kind regards,The Mercure Nancy Centre Place Stanislas Team

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